French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,875 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, thanks.”

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Posted 6 years ago

“Fabulous service thank you”

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Posted 6 years ago

“I appreciate the availability of food we love when we are in France, and normally cannot get in the UK. Delivery was spot on for time”

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Posted 6 years ago

“Nous avons utilise pour la premiere fois a Noel et avons trouve tout ce dont on souhaitait. Pratique de pouvoir choisir la date et le creneau horaire que nous desirions. Nous reutiliserons surement ce site et en avons parle a notre communaute francaise de notre quartier.”

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Posted 6 years ago

Hi, thanks for that. I think you put the wrong star rating, please revise it :). Best regards, Matt French Click

Posted 6 years ago

“Juste ce dont j’avais besoin pour compléter mes 13 desserts. Merci!”

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Posted 6 years ago

“Received my order of various French food on time for our Christmas Eve and Day celebrations. The snails, charcuterie and all items ordered were great and appreciated by all.”

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Posted 6 years ago

“I love FrenchClick, great range of products, very friendly customer service and fab quality products so far!”

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Posted 6 years ago

“Quick and accurate service. French Click are amazing. Unfortunately, Parcel Force delivered the box damaged with some of my order squashed so it was not able to be used.”

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Posted 6 years ago

Hi Sorry to hear that, if you need us to refund or replace anything, please ,email customerservice@frenchclick.com with your order number. Thanks, Matt French Click

Posted 6 years ago

“Order arrived promptly on time .”

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Posted 6 years ago

“First time user. Very good experience - I had to change the delivery address and a phone call sorted it out with no problem. Delivery was set for Christmas Eve morning - it arrived at 11am, well packed with plenty of ice packs for cheese etc. The food was fresh and tasty, I'm very please with this and will use them again,”

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Posted 6 years ago

“Nothing much to say, the service has always been excellent and it's the only place in the UK where you find everything French people could buy in shops.”

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Posted 6 years ago

“It arrived on time everything was in the box and well packed .The only downfall was that the frozen or cool item had leak onto the box of marron glaces . It was soaked .”

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Posted 6 years ago

“Great service thanks!”

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Posted 6 years ago

“Fabulous service. Poulet de Bresse was excellent”

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Posted 6 years ago

“Very good products and the delivery service was excellent Thank you ..I recommend French click ❤❤”

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Posted 6 years ago

“Great products, quick and easy delivery. Thanks.”

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Posted 6 years ago

“Brilliant service, loved to have a taste of home again, very well wrapped and arrived on time just had 1 product missing was due to shortage on stock”

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Posted 6 years ago

“All products as described and well packed. Will order again. Thank you.”

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Posted 6 years ago

“Excellent service. Loads of choice and they had the products I wanted.”

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Posted 6 years ago

“Being unable to travel to France it is good to be able to buy favourites in the UK. Arrived quite promptly (outside London) well packed and a choice of delivery date. Will be back!”

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Posted 6 years ago

French Click is rated 4.6 based on 10,875 reviews