French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,875 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“French click is a quality site that offers excellent service and delivery times. Iv used french click on many occasions and have never been disappointed or mislead. If you like a french product or two which can be expensive and hard to find in the U.K then french click is for you”

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Posted 6 years ago

“I re-ordered some pepper which i think we originally brought back frlom France and which my son-in-law and I just adore. This is Poivre Noir Moulu: just gorgeous!”

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Posted 6 years ago

“Products known to us. Delivery on time. Website easy to navigate. All good.”

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Posted 6 years ago

“Marvellous, quick service”

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Posted 6 years ago

“Very short delivery which was a great surprise! Items came with a lot of packaging so it was fully secured. Would buy here again :D Délicieux.”

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Posted 6 years ago

“Checked out French click. Placed an order arrived well packaged with refrigerated items in a ice pack wrapped in bubble rape and well chilled. Order arrived on time. Very pleased”

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Posted 6 years ago

“Products as expected, was meant to be delivered on a Thursday but nothing happened; however were very pro active in trying to solve the issue. I have not received initially an email giving me details about packaging issue which resulted in my order not being prepared. They ensure a very much needed prompt delivery early the next day. The delivery man was very polite and helpful, I was unable to carry the packages and was very kind to agree to help putting box in the kitchen. Will order again !”

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Posted 6 years ago

“French Click provides good quality products I cannot buy elsewhere. My order was delivered on the due day, properly refrigerated. However, the use by date of one of the item was the day of delivery, which is really not helpful.”

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Posted 6 years ago

“Good choice of products. Efficient service and like the fact you can choose delivery day. Would highly recommend.”

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Posted 6 years ago

“Easy to place order. Goods arrives in tact and in reasonable time.”

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Posted 6 years ago

“Exactly the product I wanted delivered in a reasonable time frame. However, the website experience is vastly outdated, badly presented and not mobile friendly. In dire need of an overhaul”

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Posted 6 years ago

“Although there was a problem with the picking of the order and one item was not included this was rapidly rectified by customer services with a range of options offered.”

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Posted 6 years ago

“Very good service even with an error on the delivery a prompt reply to my email.and the issue has been resolved acceptably.. will use the company again.”

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Posted 6 years ago

“Excellent products. However the White chocolate rabbit that I wanted for my daughter, and the canape to go with the foie gras were missing.”

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Posted 6 years ago

Very sorry about this, the canape should have been there. Looks like there was a stock problem with the rabbit. Please contact customerservice@frenchclick.com to arrange a re delivery or refund for it.

Posted 6 years ago

“I left the 2 Nom Regions blocs de foie gras in the card box at my office for several days unrefrigerated before taking them home. Are they safe to eat?”

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Posted 6 years ago

“Nice good quality food , but when the box arrived one of the cheeses had a use by date for that day , contacted the company and they did offer a refund , the other cheese I bough had short shelf lives too , but they were to be used the next day so I did not mind that, well packaged And plenty of chill bags , would recommend , just make sure the dates are ok when you get them.”

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Posted 6 years ago

Sorry about this, there must have been a stock rotation error as the cheese should never have a short date due to how our stock system works.

Posted 6 years ago

“Great range and products are well packaged and arrive on time.”

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Posted 6 years ago

“Quick delivery thanks will definitely use again”

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Posted 6 years ago

“Incredible selection of products for the homesick wife!! Wish shipping to the US was cheaper”

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Posted 6 years ago

“French click is my go to site for Amora mustard, you can't buy it here in the UK shops where I live. Delivery is always good.”

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Posted 6 years ago

French Click is rated 4.6 based on 10,875 reviews