French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,681 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you. The package arrived on time in perfect condition. All the packaging was re-cycleable which was a bonus.”

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Posted 6 years ago

“Just to say what good service and good value from French Click. The food products were very well packed,quality was excellent and service was good. I recommend them. Mike.”

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Posted 6 years ago

“On time quick and really get everything you want if you like French food like mychildren and the price are very cheap.”

French Click 5 star review on 22nd September 2019

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Posted 6 years ago

“Great products that you can't get in the UK Fast efficient service not bad prices I will definitely be ordering again”

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Posted 6 years ago

“Great products and great service as always.”

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Posted 6 years ago

“My chosen items arrived on the day requested which was when I knew I would be in and in excellent condition. They are always described well and It's nice to try remembered products as well as new regional items that I have only read about. The cheeses are always good.”

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Posted 6 years ago

“Everything went fine as it was planed. The delivery was made witing the time frame they said, and the products are awasome. Highly recommended”

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Posted 6 years ago

“Great range of products. Had everything I wanted and at really reasonable prices. The only disappointment was that the butter that was being kept cool by ice packs hadn’t been refrigerated in transit so it was covered in condensation which unfortunately left everything else in the box slightly damp - including flour and sugar which is a bit of a nightmare!”

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Posted 6 years ago

“Amazing variety of items on offer. Very fast delivery and not expensive. Just one of my packets of savoury biscuits failed to arrive,”

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Posted 6 years ago

“It was a god send when I found the item (a stain remover) on this site. It is the only place I can get it as all the uk supermarket and retailers stopped selling. The ordering is easy, price a little high after postage but well worth the trouble. You can even arrange a delivery day which was excellent which can be tracked. I highly recommend the website. Plus they pack everything very well indeed. no bumps scrapes or leaks”

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Posted 6 years ago

“Absolutely brilliant I can get a majority the foods and drinks I grew up eating and the right brands to avoid my anaphylactic latex allergy being triggered delivered to my door”

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Posted 6 years ago

“Just Awesome! The only way to get the best Rillettes in the World. Nice customersupport, superb packaging and fast delivery. Just the Best (like french food)! If the no deal Brexit comes... you need evtl. a new storageplace. Pls let it be germany, so i can order in shorter intervals. ;D”

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Posted 6 years ago

“perfect, just what i wanted and came very quickly. highly recommended”

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Posted 6 years ago

“I was very pleased both with the ease of use of the French Click website and the efficient delivery service.”

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Posted 6 years ago

“Great cheese and great delivery. French click could deliver Raclette cheese when Ocado couldn't! Result.”

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Posted 6 years ago

“The products from French Click were as ordered. However, the packaging was terrible. The tins of vegetables were dented because they were not wrapped properly, the cardboard box was flimsy and the contents were packed with hundreds of polystyrene bobbles. Really unecological. I will not use them again.”

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Posted 6 years ago

Hi Very sorry to hear this, we need to check how it was packaged. We are also trying to use only recycled, recyclable and degradable packaging. The cardboard boxes we use are made from recycled cardboard, and can also be recycled again, as can the bubble bags. The loose fill we’re using is flo-pak green which is degradable and can also be recycled in some areas. We are also trying to source products that use less packaging for our range. Please contact us directly with your order number to sales@frenchclick.com and we'll replace or refund the items for you if dented badly. Best regards, Matt French Click

Posted 6 years ago

“Great Stock range with Easy ordering process. Delivery options and cost for the UK mainland were inline with other major retailers. Order arrived on time and well packed. Will be re-ordering once my items are divulged.”

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Posted 6 years ago

“Fabulous to find a supplier of all my French favourites, without a prohibitive delivery charge. Opening the box was nearly as much fun as going to Carrefour myself!”

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Posted 6 years ago

“Excellent site and service. Such a treat to be able to buy French products.”

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Posted 6 years ago

“Excellent service with quick delivery at a reasonable price”

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Posted 6 years ago

French Click is rated 4.6 based on 10,681 reviews