French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 287 Western Road, London, Merton
Rating: 4.65

4.7 Rating 9,796 Reviews

96 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 9,796 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
287 Western Road,
London
Merton
SW19 2QA

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French Click 5 star review on 6th February 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, all in great condition. Just wondered about the extent of packaging though.”

Helpful Report

Posted 3 months ago

“Well packaged, well chilled, food in good condition. Not tried everything yet but the veal escalope and the boudin noir excellent.”

Helpful Report

Posted 3 months ago

Dear valued customer,Thank you so much for your fantastic 5-star rating of FrenchClick! We truly appreciate your kind words and support.

Posted 3 months ago

“I have been purchasing items from French Click for a number of years now. They are always of top quality and promptly delivered. Thanks and well done a very satisfied customer.”

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Posted 3 months ago

Thank you so much for your wonderful 5-star review of FrenchClick! We truly appreciate your continued support over the years.

Posted 3 months ago

“products arived on time.quality as exspected good service thanks.”

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Posted 3 months ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that your products arrived on time and were of the expected quality.

Posted 3 months ago

“My go to place to buy some of my favorite French food. Excellent quality, delivery with DHL is perfect.”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing 5-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that we are your go-to place for purchasing your favorite French food.

Posted 3 months ago

“This is amazing products ......”

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Posted 3 months ago

Cher reviewer, Merci infiniment pour votre excellente évaluation de cinq étoiles pour FrenchClick ! Nous sommes ravis d'apprendre que vous appréciez nos produits incroyables.

Posted 3 months ago

“Good variety of products, competitive pricing (for the UK, friendly staff”

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Posted 3 months ago

Thank you for taking the time to rate FrenchClick with four stars. We sincerely appreciate your positive feedback about our good variety of products, competitive pricing (for the UK), and friendly staff.

Posted 3 months ago

“An excellent company for buying all things (food) french, great service, fast reliable delivery, quick ordering and great communication. Have used this company for many years and I fully recommend it”

Helpful Report

Posted 3 months ago

Dear valued customer, Thank you so much for your outstanding 5-star rating of FrenchClick! We truly appreciate your kind words and your loyalty as a long-time customer.

Posted 3 months ago

“Web site easy to negotiate, options for delivery clear and unambiguous, range of goods fascinating. Good for browsing.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We truly appreciate your kind feedback and are thrilled to hear that you found our website easy to navigate. We take great pride in providing a seamless shopping experience for our customers.

Posted 3 months ago

“As always, the ordering process, packaging, and delivery were perfect. What wasn't in this instance (I have ordered from French Click several times before), is the error in my order. I was sent one wrong item in my order (the wrong terrine). After having to send a photograph of my delivery note and the wrong item, I expected to have the correct item sent to me. It wasn't, I was simply given a refund. And, I didn't like the "wrong" item. I did email French Click about my disapointment but received no reply.”

Helpful Report

Posted 3 months ago

“Was thrilled to find on line that I could buy sparkling Vichy water in the UK :-)( I looked high and low for months a few years ago and gave up, wasn't unitil early 2024 I found French Click sold it! Was not sure about how many of them I could order ( because of weight and delivery etc), Alban was very helpful and replied to my questions very quickly. Was impressed with how easy it was to order. Will no doubt order again when I have worked my way through what I bought. Worth 5 stars :-)”

Helpful Report

Posted 3 months ago

Dear Karen,Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your support and we are thrilled to hear that you were able to find sparkling Vichy water on our website. We understand how frustrating it can be to search for a specific product, and we are delighted that we were able to provide it for you. Our team, especially Alban, is dedicated to providing excellent customer service, and we're glad to hear that he was able to assist you promptly and efficiently. We strive to make the ordering process as easy as possible for our customers, and we're happy to hear that you found it to be a breeze. We are grateful for your business and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you once again, and enjoy your sparkling Vichy water! Best regards, The French Click Team

Posted 3 months ago

“Good service and good products. Very happy to be a French girl in London and be able to have French products delivered to my door 🙂”

Helpful Report

Posted 3 months ago

Thank you so much for your 5-star rating of FrenchClick! We truly appreciate your feedback and are thrilled to hear that you are happy with our service and products.

Posted 3 months ago

“Very fast delivery to all the way to US.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We greatly appreciate your kind words and support.

Posted 3 months ago

“Very happy with the product, but really wish that it were possible to use packaging other than copious quantities of polystyrene chips.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to provide us with your valuable feedback on FrenchClick. We are trying to use paper loose fill with all orders that contain dry products only. Please also note that the flo pak green is degradable in the natural environment and can be recycled at supermarket recycling points.

Posted 3 months ago

“Great products & excellent service!”

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Posted 3 months ago

Thank you so much for your 4-star rating of FrenchClick! We sincerely appreciate your support and kind feedback. Hopefully we'll be able to improve to 5 stars for next time.

Posted 3 months ago

“Easy to order. Delivered on time. Great !”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing 5-star rating of FrenchClick! We greatly appreciate your support and are thrilled to hear that you found our website easy to order from.

Posted 3 months ago

“Good communication. Really pleased with the results of my order.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star rating! We truly appreciate your kind feedback about French Click. We are delighted to hear that you had a great experience with us.

Posted 3 months ago

“French Click has always delivered correctly and on time.”

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Posted 3 months ago

Thank you so much for the fantastic 5-star rating of FrenchClick! We appreciate your kind words and for taking the time to share your experience with us.

Posted 3 months ago

“Great French products away from home !!”

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Posted 3 months ago

Merci beaucoup for your 5-star rating of FrenchClick! We truly appreciate your kind words and are thrilled to hear that you think our French products are great, even when you're away from home

Posted 3 months ago

“Fantastic service, incredibly well priced. Thankyou! 👌”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We truly appreciate your kind words and are thrilled that you found our service fantastic and incredibly well priced.

Posted 3 months ago

French Click is rated 4.7 based on 9,796 reviews