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French Click Reviews

4.7 Rating 9,788 Reviews
96 %
of reviewers recommend French Click
Company Reviews Metrics Info
4.7
Based on 9,788 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read French Click Reviews

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
287 Western Road,
London
Merton
SW19 2QA

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Anonymous
Verified Buyer
“Booked a delivery slot for 1 Feb Order was 2 jars of foie gras which needs to be kept at temperatures between 0 and 4 degrees. DHL received parcel on 31 jab. Received parcel on the 5 Feb. I queried with customer service if the foie gras would still be ok as I had bought as a gift so I would not be opening the jars and just got a response saying they can't guarantee delivery or conditions.when shipping internationally even though n. Ireland is in the UK and it was ice packed. That doesn't tell me if they are spoiled or not. Left not knowing what to do and whether to give it or not. This was my first time ordering from this company and I deeply regret it.”
Helpful Report
Posted 2 months ago
Very sorry about this. This item should not have been shipped to NI because due to the extended transit time we can't guarantee it would arrive in good condition. We do have other similar products which are ambient temperature and you should have been contacted and offered one of those instead.
Posted 2 months ago
Anonymous
Verified Buyer
“I am delighted I discovered this website as I was looking for high residual mineral water and Hapar delivers exactly what my body needs.”
French Click 5 star review on 6th February 2024
Helpful Report
Posted 2 months ago
Thank you for your glowing 5-star rating of FrenchClick! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
Posted 2 months ago
Anonymous
Verified Buyer
“Produits bien livraison bien mais alors vos prix ont explosé.”
Helpful Report
Posted 2 months ago
Merci for the feedback. We are doing everything we can to keep prices down in this inflationary and quite difficult trade environment.
Posted 2 months ago
Anonymous
Verified Buyer
“Do you want a review of the product or your service? Shame the product and its shipping are not cheaper. The Review form is badly written and ungrammatical”
Helpful Report
Posted 2 months ago
Thank you for your 4-star rating of FrenchClick! We appreciate your feedback, it's meant to be for the overall service. We will certainly look at the form and we are trying to keep our prices down as much as we can in the current business climate.
Posted 2 months ago
Anonymous
Verified Buyer
“My order went very smoothly and was delivered at the given time in perfect condition.”
Helpful Report
Posted 2 months ago
Thank you so much for awarding FrenchClick with a fantastic 5-star rating!
Posted 2 months ago
Anonymous
Verified Buyer
“This site was expensive, but will be worth it every now and again to treat myself. I was able to buy things which previously, I'd only been able to buy while visiting France.”
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to rate FrenchClick with 4 stars! We are trying to keep prices down as much as possible in this challenging economic environment.
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent as usual”
Helpful Report
Posted 2 months ago
Thank you so much for your incredible 5-star rating and your continuous support of FrenchClick!
Posted 2 months ago
Anonymous
Verified Buyer
“The only way to get our Grand Mere coffee fix. Reliable and fast. A godsend.”
Helpful Report
Posted 2 months ago
Thank you so much for your amazing 5-star rating of FrenchClick! We sincerely appreciate your support and feedback.
Posted 2 months ago
Anonymous
Verified Buyer
“Good choice of products”
Helpful Report
Posted 2 months ago
Thank you so much for giving FrenchClick a 5-star rating! We are thrilled to hear that you had a great experience with us.
Posted 2 months ago
Anonymous
Verified Buyer
“Great to be able to get these items. Brilliant prompt delivery.”
French Click 5 star review on 2nd February 2024
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Very happy with our purchase. Prompt delivery too.”
Helpful Report
Posted 2 months ago
Thank you so much for your fantastic 5-star rating of FrenchClick! We're thrilled to hear that you are very happy with your purchase and that the delivery was prompt as well. We greatly appreciate your support and hope to serve you again in the future. Merci beaucoup!
Posted 2 months ago
Anonymous
Verified Buyer
“package arrived safely”
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us a 5-star rating for FrenchClick! We truly appreciate your support and feedback.
Posted 2 months ago
Anonymous
Verified Buyer
“Speedy delivery, all in great condition. Just wondered about the extent of packaging though.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Well packaged, well chilled, food in good condition. Not tried everything yet but the veal escalope and the boudin noir excellent.”
Helpful Report
Posted 3 months ago
Dear valued customer,Thank you so much for your fantastic 5-star rating of FrenchClick! We truly appreciate your kind words and support.
Posted 2 months ago
Anonymous
Verified Buyer
“I have been purchasing items from French Click for a number of years now. They are always of top quality and promptly delivered. Thanks and well done a very satisfied customer.”
Helpful Report
Posted 3 months ago
Thank you so much for your wonderful 5-star review of FrenchClick! We truly appreciate your continued support over the years.
Posted 2 months ago
Anonymous
Verified Buyer
“products arived on time.quality as exspected good service thanks.”
Helpful Report
Posted 3 months ago
Thank you so much for your wonderful 5-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that your products arrived on time and were of the expected quality.
Posted 3 months ago
Anonymous
Verified Buyer
“My go to place to buy some of my favorite French food. Excellent quality, delivery with DHL is perfect.”
Helpful Report
Posted 3 months ago
Thank you so much for your amazing 5-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that we are your go-to place for purchasing your favorite French food.
Posted 3 months ago
Anonymous
Unverified Reviewer
“This is amazing products ......”
Helpful Report
Posted 3 months ago
Cher reviewer, Merci infiniment pour votre excellente évaluation de cinq étoiles pour FrenchClick ! Nous sommes ravis d'apprendre que vous appréciez nos produits incroyables.
Posted 3 months ago
Anonymous
Verified Buyer
“Good variety of products, competitive pricing (for the UK, friendly staff”
Helpful Report
Posted 3 months ago
Thank you for taking the time to rate FrenchClick with four stars. We sincerely appreciate your positive feedback about our good variety of products, competitive pricing (for the UK), and friendly staff.
Posted 3 months ago
Anonymous
Verified Buyer
“An excellent company for buying all things (food) french, great service, fast reliable delivery, quick ordering and great communication. Have used this company for many years and I fully recommend it”
Helpful Report
Posted 3 months ago
Dear valued customer, Thank you so much for your outstanding 5-star rating of FrenchClick! We truly appreciate your kind words and your loyalty as a long-time customer.
Posted 3 months ago
French Click is rated 4.7 based on 9,788 reviews
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