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French Click Reviews

4.7 Rating 9,812 Reviews
96 %
of reviewers recommend French Click
Company Reviews Metrics Info
4.7
Based on 9,812 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read French Click Reviews

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
287 Western Road,
London
Merton
SW19 2QA

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Anonymous
Verified Buyer
“My items arrived in great condition, was sealed very well in the box (as it was liquids)…. The only issue I would say was that I specifically Paid for it to be delivered by DPD but it was delivered by DHL Other than that, everything is great 🙌 Thank you French Click, what you guys do is amazing”
Helpful Report
Posted 3 months ago
Thank you so much for your amazing 5-star rating and kind words about FrenchClick! We are thrilled to hear that your items arrived in great condition and were well sealed in the box.
Posted 3 months ago
Anonymous
Verified Buyer
“Delivered to a nearby shop as I wasn't available. Picked up the next day. Found the cheese and the packaging to be still fridge temps. Very impressed to be honest”
Helpful Report
Posted 3 months ago
Thank you for your 4-star rating and for sharing your positive experience with FrenchClick! We greatly appreciate your feedback.
Posted 3 months ago
Anonymous
Verified Buyer
“I have been buying Nectar coffee from French Click for several years. The coffee is excellent, always well-within its use-by date and the delivery service is user-friendly and efficient”
Helpful Report
Posted 3 months ago
Thank you so much for your fantastic 5 star rating of FrenchClick! We are thrilled to hear that you have been a loyal customer for several years and that our Nectar coffee has consistently impressed you.
Posted 3 months ago
Anonymous
Verified Buyer
“I have place on order on 10/01/24 that was meant to be delivered on 12/01/24. As of now I still haven’t reveived my order, Ive also emailed the customer service twice and still didn’t get any reply.. My experience is quite disppointing so far and I hope this will get resolved soon enough!”
Helpful Report
Posted 3 months ago
Very sorry about this, please make sure you're sending to customerservice@frenchclick.com and sales@frenchclick.com. This should have been shipped, we'll investigate and get back to you asap.
Posted 3 months ago
Anonymous
Verified Buyer
“Large range of products. Delivery on time. Good after sale service”
Helpful Report
Posted 3 months ago
Thank you for your outstanding 5-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us.
Posted 3 months ago
Anonymous
Verified Buyer
“Product arrived in good condition- very quick&reliable service!”
Helpful Report
Posted 3 months ago
Thank you so much for your fantastic 5-star rating of FrenchClick! We sincerely appreciate your kind words and are thrilled to hear that your product arrived in perfect condition.
Posted 3 months ago
Anonymous
Verified Buyer
“I have been purchasing Lesieur dressing and Bonne Maman jams from French Click for several years as not available locally. Everything always arrives promptly and well wrapped and tastes wonderful.”
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to give FrenchClick a 5-star rating! We truly appreciate your support and loyalty.
Posted 3 months ago
Anonymous
Verified Buyer
“Happy costumer.”
Helpful Report
Posted 4 months ago
Thanks for the feedback and 5 star review of French Click. Very happy as well!
Posted 3 months ago
Anonymous
Verified Buyer
“Easy to order and they had just what I wanted. Delivery was fast and efficient.”
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful 5-star rating of FrenchClick! We greatly appreciate your support and feedback. We are thrilled to hear that you found it easy to order and that we had exactly what you were looking for
Posted 3 months ago
Anonymous
Verified Buyer
“All products arrived in perfect order on time and tasted delicious, what more can I say except thank you French Click, Paul”
Helpful Report
Posted 4 months ago
Dear Paul,Thank you so much for your wonderful 5-star rating of French Click! We truly appreciate your kind words and are thrilled to hear that all the products arrived in perfect order and tasted delicious.
Posted 3 months ago
Anonymous
Verified Buyer
“Really great service and items arrived in good time. They sell stuff that you don't often see in the UK like the Lindt bars that I bought thanks!”
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you had a great experience with French Click. We are delighted that our service met your expectations and that your items arrived in good time.
Posted 4 months ago
Anonymous
Verified Buyer
“This is my second purchase through French Click and this experience was as good as my first. Order was filled and shipped promptly and most important... it was packaged well for the long trip to the U.S. Order arrived in perfect condition and actually two days ahead of the estimated time. Will definitely be placing additional orders.”
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating of French Click! Very happy to hear the order made it over quickly and efficently.
Posted 4 months ago
Anonymous
Verified Buyer
“Lovely goods. A lot of packages”
Helpful Report
Posted 4 months ago
Thank you for your 4-star rating and taking the time to review FrenchClick! We truly appreciate your feedback.
Posted 4 months ago
Anonymous
Verified Buyer
“Easy to order from website and delivered very quickly and as promised.”
Helpful Report
Posted 4 months ago
Thank you so much for your glowing 5-star review of French Click! We are absolutely thrilled that you had such a fantastic experience shopping with us.
Posted 4 months ago
Anonymous
Verified Buyer
“Fantastic service from French Click with a really fast delivery thank you”
Helpful Report
Posted 4 months ago
Thank you so much for giving French Click a phenomenal 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with our service.
Posted 4 months ago
Anonymous
Verified Reviewer
“Bought 5 tubs of Rillettes - delivered 17/12/23 expiry date 28/12/23 - 11 days before gone off. Had to throw 3 away. Customer services asked for photos and after providing them they said they wouldn't do anything and 11 days is acceptable.”
Helpful Report
Posted 4 months ago
Very sorry to hear this. The Bordeau Chesnel rillettes are a fresh product range and the usual use by date would be 7 to 21 days from the delivery day. We will update the product information page with this so it's clearer. If you let us know on the deliver day you expected them to be longer we might be able to do something. It is more difficult when you contact us 1 month later.
Posted 4 months ago
Anonymous
Verified Buyer
“I have ordered from FrenchClick for years and never had any issues. Great selection of products, timely delivery, friendly customer service. Really good!”
Helpful Report
Posted 4 months ago
Thank you so much for your amazing 5-star rating of French Click! We're thrilled to hear that you have been a loyal customer for years and never encountered any issues.
Posted 4 months ago
Anonymous
Verified Buyer
“Easy to order and came when expected can’t ask for better then that”
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful 5-star rating and glowing review of FrenchClick! We truly appreciate your support and are thrilled to hear that you found our website easy to navigate and our delivery service prompt.
Posted 4 months ago
Anonymous
Verified Buyer
“This was the first time I used French Click, just before Christmas. Easy to use website and prompt delivery of summer holiday favourites to give as gifts. Will use again.”
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful 5-star rating of French Click! We are delighted to hear that you had such a positive experience with our website and that your summer holiday favorites were promptly delivered in time for Christmas.
Posted 4 months ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 months ago
Thank you so much for your outstanding 5-star rating of FrenchClick! We greatly appreciate your feedback and support.
Posted 4 months ago
French Click is rated 4.7 based on 9,812 reviews
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