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French Click Reviews

4.7 Rating 9,788 Reviews
96 %
of reviewers recommend French Click
Company Reviews Metrics Info
4.7
Based on 9,788 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read French Click Reviews

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
287 Western Road,
London
Merton
SW19 2QA

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Anonymous
Verified Buyer
“Great products, many remembered from my childhood when we used to spend holiday time with a couple of families in France, one in Abbeville and the other in Oullins who we'd got to know as their children came to stay with us on the OVSE programme (which I don't think exists any longer!)”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Delivered on time and the quality was excellent”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Excellent as usual! I bought a few jars of mustard and they arrived promptly and very securely wrapped. I used the wrong address when I initially placed the order but emailed them the correct address as soon as I could. I was very impressed with how quickly and efficiently they updated my order. I’ve placed several orders with French Click and I haven’t been disappointed once. Thank you so much!”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Other than having to reschedule a delivery because of a faulty delivery van (the only reason for not awarding 5*), I was very happy with the service, the packaging, and the products.”
Helpful Report
Posted 2 months ago
Thank you so much for your four-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are sorry about this issue and we are working hard to make sure it won't happen again.
Posted 1 month ago
Anonymous
Verified Buyer
“I have nothing but praise for French Click. They do their part extremely well with fast dispatch and everything properly packed to survive the journey to me. Unfortunately, they are let down by their couriers who rarely (almost never) get my order to me on time. It is so bad I have stopped using FC as much as I used to.”
Helpful Report
Posted 2 months ago
We are sorry to hear this, we do use DHL, DPD and Parcelforce, so we hope one of them will be reliable in your area.
Posted 1 month ago
Anonymous
Verified Buyer
“Great customer service. Large selection of products. Merci!”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Great quality products … good service and delivery… thanks”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Amazing sausages.. delivery was incredible..”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Glad you enjoyed the sasuages!
Posted 1 month ago
Anonymous
Verified Buyer
“Easy to order. Arrived on time and well packaged.”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Quick and efficient service.”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Great service. Kept me informed about availability and my delivery. My items arrived safely and on time.”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Bought my six month supply of Teisseire and it was delivered much faster than I expected. The cans were well packaged BUT there was polystyrene in the packaging, I'd have preferred the starch packaging. Now I have a big bag of un recyclable stuff”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“So happy to find this shop carrying many of my favorite French products, many of which are not readily available here, or are pricey. Plus, delivery was rapid with a good choice of slots. Everything in my order arrived at the same time. Only caveat is that it's not as easy as it could be to find items. For example, my husband loves Cruesli but could not discover in which category to find it. He had to search for it by name. I'll definitely be ordering again soon.”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're looking at improving the layout as much as we can to make it easy to find things.
Posted 1 month ago
Anonymous
Verified Buyer
“Quick to order and to be delivered.”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“It was very useful to receive the French cadum soap which is no longer available elsewhere”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Excellent, one item unfortunately not available, but money paid back immediately. Would recommend French Click unreservedly.”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Posted 1 month ago
Anonymous
Verified Buyer
“Delivered on time and packaged well. Really happy with the Boudin Noir and Cherry teisseire.”
Helpful Report
Posted 2 months ago
Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Glad you enjoyed the boudin noir and sirop.
Posted 1 month ago
Anonymous
Verified Buyer
“I appreciate your policy. Resuming delivery to EU / fINLAND after brexit again ! Always well packed and prompt enough delivery. Tank You b r Robert”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Have yet to use my purchase but French Click is always good at delivering on time and it's products are such good quality.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“The frozen chiller squares were not accurately cut, and so leaked inside the packaging, weakening the box, and causing several issues. Just cut the squares neatly, to prevent damaging my produce. Thank you.”
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us a 4-star rating, we truly appreciate your feedback! We apologize for the inconvenience caused by the incorrectly cut frozen chiller squares, we'll feed that back to the warehouse to improve it for the future.
Posted 2 months ago
French Click is rated 4.7 based on 9,788 reviews
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