French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products at great prices. Delivered promptly with an added broad smile at the door.”

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Posted 2 years ago

Thanks so much for the 5-star rating! We really appreciate your kind words.

Posted 2 years ago

“Delivered promptly and well packed”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click! We are so glad to hear that your order was delivered promptly and well packed.

Posted 2 years ago

“Excellent customer service team. Great range of products that are alot cheaper than other suppliers.”

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Posted 2 years ago

Thank you for your 5 star rating of FrenchClick! We are thrilled that you appreciate our excellent customer service team.

Posted 2 years ago

“I purchased Fond de Volaille once again from French Click and got the usual prompt service . I'm so glad I found this company. It saves going to France !”

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Posted 2 years ago

Thank you so much for your fantastic 5-star rating and for sharing your experience with FrenchClick.co.uk!

Posted 2 years ago

“Fast delivery! Excellent products!”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click! We appreciate your kind review! We are thrilled you are happy with our fast delivery and excellent products.

Posted 2 years ago

“Easy website to navigate, good range of products and the delivery was quick.”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click! We are so glad that you had an enjoyable experience navigating our website.

Posted 2 years ago

“Great food and honest prices. Plus free delivery what more can you ask for😁 Luigi”

Helpful Report

Posted 2 years ago

Thank you Luigi! We are so appreciative and humbled by your 5 star rating of FrenchClick!

Posted 2 years ago

“First time buyer. Will comeback again for some of these French memories.”

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Posted 2 years ago

Thank you so much for your fantastic 5 star rating of French Click! We are delighted that you enjoyed your experience.

Posted 2 years ago

“Bought a selection of groceries for my French neighbour's birthday. The Coulommiers and Perard Soupe de Poisson are established as firm favourites with him:D Lovely company to trade with. Fast delivery and items well packaged. Have repeat purchased several times and will continue to do so. Thanks”

Helpful Report

Posted 2 years ago

Thank you so much! We are so glad you had a positive experience with our company. We are delighted to hear that the Coulommiers and Perard Soupe de Poisson were a hit for your French neighbour's birthday!

Posted 2 years ago

“Always good service and good quality produce”

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Posted 2 years ago

Thank you for the wonderful 5 star rating of French Click! We are pleased that you are happy with our always good service and good quality produce. W

Posted 2 years ago

“Quick and easy to buy the beurre sec. Great for patisserie and croissants. Good service.”

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Posted 2 years ago

Thank you so much for the 5 star rating! We are glad you found FrenchClick quick and easy to purchase the beurre sec, which is great for patisserie and croissants.

Posted 2 years ago

“So difficult to track down Langues de Chat where I live, and I need them for an old dessert recipe of my mother's! She used Barmouth biscuits (now impossible to find), and these are the closest thing on the market, so thank you, French Click!”

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Posted 2 years ago

Thank you very much for your 5 star rating of French Click! We're so glad that our Langues de Chat were able to help you find an alternative to the Barmouth biscuits.

Posted 2 years ago

“Fast delivery, products not damaged, yummy! Will order again”

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Posted 2 years ago

Thank you so much for the 5 star rating and the positive feedback! We are so pleased to hear that you enjoyed our products and that our fast delivery meant you received them in great condition.

Posted 2 years ago

“I have been ordering at French Flick for 8 years now. It give me the pleasure to enjoy products from home that I can not find here. The delivery and the packaging are perfect and quick . I will carry on ordering with French Flick again and again ! Thank you”

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Posted 2 years ago

Thank you for your five star rating of FrenchClick! We appreciate that you have been ordering from us for 8 years now and that you enjoy the products we provide that you cannot find anywhere else.

Posted 2 years ago

“Fast delivery along with top quality product.”

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Posted 2 years ago

Merci beaucoup for the 5 star rating of French Click! We really appreciate your positive feedback. We are so proud to have been able to quickly deliver our high quality product to you!

Posted 2 years ago

“The website is a nighmare to navigate. The photos are the products are really bad and it's impossible to zoom in. Also it does not show the compositions of the products. But I found lots of products I was looking for and the delivery was smooth.”

Helpful Report

Posted 2 years ago

Very sorry to hear this. Please can you let us know what device and browser you're using via email to customerservice@frenchclick.com and we'll look in to this.

Posted 2 years ago

“All great, thanks. I received exactly what I ordered and very quickly”

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Posted 2 years ago

Merci beaucoup pour votre 5 étoiles critique de French Click! Il me fait très plaisir de savoir que vous avez bien reçu ce que vous avez commandé et très rapidement. Merci encore!

Posted 2 years ago

“After my initial review they said they would re deliver or refund. They have done neither three weeks later. AVOID.”

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Posted 2 years ago

Very sorry to hear this. It wasn't exactly clear what was wrong with the initial order and that's why it wasn't refunded.

Posted 2 years ago

“So quick and efficient. V well packaged . Extra effort taken to confirm my address as well. Love French Click ❤️”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click! We're glad to hear that the delivery was quick.

Posted 2 years ago

“I absolutely love the service French Click provides. I’ve ordered a number of times now and love the choice of products, price and super fast delivery every time. Lots of nostalgia for the years I lived in France!”

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Posted 2 years ago

Thank you so much for your five star rating of FrenchClick.co.uk! I'm delighted you've had a great experience with us. I completely understand your appreciation for our services.

Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews