French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the easy order and the fast well-packed delivery.”

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Posted 3 years ago

“You are much cheaper than a Eurostar ticket and possibly the only reliable source of Banania in the UK. Delivery arrived quickly and when it said it would.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“after initial delay due to item not in stock ,they kept me well informed and all items arrived a bit later than expected ,so nothing to moan about :-)”

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Posted 3 years ago

“Slight delay with my order but they kept me well informed. Everything was well packed.”

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Posted 3 years ago

“Easy website, great service and customer communication!! When I asked questions via email I always received a prompt and clear response!! Great people to do business with!! Many thanks Neil - London.”

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Posted 3 years ago

“1st time I've used French Click & what a great find! Clear, easy to use website, loads of old favourites which brought back happy memories from the time my wife & I lived in France. Reasonable prices & an excellent, speedy delivery service. I'll certainly use French Click's services again, especially with Christmas around the corner. Thanks!”

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Posted 3 years ago

“Very good service. Items packed carefully with ice packs to keep cold in transit.”

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Posted 3 years ago

“Very happy with my order from French Click. Items always arrive at the date given. Goods are always of nice quality. No problems at all. Encore, encore, encore !”

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Posted 3 years ago

“Excellent selection, speedy delivery and reasonable prices.”

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Posted 3 years ago

“Easy to order, good prices and delivered as arranged”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Outstanding service, very impressed. Delighted to have found a supplier of Teisseire with a good range.”

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Posted 3 years ago

“Delighted with service. Goods despatched and received very promptly. We are now enjoying Benedicta real French mayonnaise again. Haven't been able to get hold of it for yeara!”

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Posted 3 years ago

“Great choice and fast friendly service!”

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Posted 3 years ago

“We ordered lots of the French biscuits made by Lu…they are seriously good biscuits - all of them - and we will be buying more. Delivery was quick and the biscuits arrived intact and fresh. Thank you Sallyann”

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Posted 3 years ago

“Product not delivered yet”

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Posted 3 years ago

Very sorry about this. We're investigating what's going with the item you ordered and will be in touch shortly.

Posted 3 years ago

“Prompt delivery and the pork rillettes were fresh and just as expected. Merci!”

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Posted 3 years ago

“the packaging of non-recyclable polystyrene is unacceptable. Several. items not available.”

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Posted 3 years ago

Very sorry to hear that. Please note the flo pak green loose fill we use is degradable and can be recycled in some areas.

Posted 3 years ago

“Excellent product and appropriately priced. French Click delivered in good time and we’re very responsive. Would highly recommend a company that sells these lovely French products.”

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Posted 3 years ago

French Click is rated 4.6 based on 10,540 reviews