French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products but pricey. Fast delivery”

Helpful Report

Posted 5 years ago

“A really good selection of items. Was delivered when they said it was and delivery was only £1 to london.”

Helpful Report

Posted 5 years ago

“Excellent service. Will be using again”

Helpful Report

Posted 5 years ago

“I received my order in time very well packaged I will order again great service”

Helpful Report

Posted 5 years ago

“Easy to use and the Ricoré café competatively priced. I just felt a little bit guilty about the packaging used to deliver this to me...a huge box stuffed with polystyrene shapes. I wonder if just some bubble wrap might have done the job.”

Helpful Report

Posted 5 years ago

“A great pity that the one item I really wanted as not sent, along with no explanation or apology, hey ho, that is the way young people are today, what I did get was enjoyable. Enfin mes enfants...”

Helpful Report

Posted 5 years ago

“Good selection on website, with exactly the items I wanted. Dispatched when advised at time of order. My biggest concern in ordering for the first time was whether the products would be short dated or out of date. I needn't have worried, dated Aug 2022.”

Helpful Report

Posted 5 years ago

“Online ordering was quick and simple. Items arrived on time, tracking information was easily available. The contents, which included a lot of glass, was well wrapped and arrived in good condition.”

Helpful Report

Posted 5 years ago

“Some items were missing from my order. I have not received a refund, nor have I received a reply to my email enquiring about the whereabouts of said goods and/or refund. Very disappointing as rest of the order was great.”

Helpful Report

Posted 5 years ago

“Can’t get to France for the items we usually buy there, so it’s great to have this very efficient supplier.”

Helpful Report

Posted 5 years ago

“Good buying experience. Likely to repeat it.”

Helpful Report

Posted 5 years ago

“Very pleased with range, and could get a delivery slot quickly. I paid for the more expensive delivery and the goods arrived at 08h30 very fresh and cool.”

Helpful Report

Posted 5 years ago

“Normally buy this product in France so pleased to find it available on French Click. Easy to order and delivered promptly as promised. Will use French Click again.”

Helpful Report

Posted 5 years ago

“Food was very well wrapped. I was so chuffed to be able to get my h ands on some French favourites! The website is easy to use. The only reason I might not order again is that the delivery costs are quite high!”

Helpful Report

Posted 5 years ago

“Parfait, merci! Sexy delivery man 👀”

Helpful Report

Posted 5 years ago

“Parfait! commande reçue comme prévu”

Helpful Report

Posted 5 years ago

“Good selection of food. One item was incorrect. Got a refund but would have liked to be offered to send the correct item given how much I paid for delivery.”

Helpful Report

Posted 5 years ago

“Those of us who wish to do so will probably be able to shop in French supermarkets again before long. They carry some products for which there is no equivalent available in the UK and many of these can be found on French Click's website. Inevitably prices are higher here but are worth paying for sorely-missed favourites. Let's hope the range and the efficient online purchasing and delivery will continue unchanged after 1 July 21.”

Helpful Report

Posted 5 years ago

“Responsive customer service and goods arrived as described and we'll packaged”

Helpful Report

Posted 5 years ago

“Great to be able to buy such a wide range of Petit Marseillais products and to choose day of delivery.”

Helpful Report

Posted 5 years ago

French Click is rated 4.6 based on 10,848 reviews