French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received my parcel on time and the product was packed well. I will order again. Thank you .”

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Posted 5 years ago

“Lovely French produce and a great selection, the website could do with some enhancement.”

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Posted 5 years ago

“Nice having access to foods i enjoyed in France. Shame things like St Moret and Petit Suisses come in such big quantities!And I was sorry to not have my order for Rouille to accompany my fish soup. Do the delivery boxes have to be so big with so many pellets thatcant be recycled?”

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Posted 5 years ago

“Very good website and my order was received as stated and in perfect condition. Thank you very much for my Merguez sausages.!!”

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Posted 5 years ago

“My delivery arrived on time. However my multipacks of coffee had been split, in order to fit in the cardboard box. I had intended to give 2 multipacks away as gifts, but now can’t, as they are damaged.”

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Posted 5 years ago

“Absolutely delicious.”

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Posted 5 years ago

“Very poor service, will not recommend. Still waiting for the refund on the missing product.”

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Posted 5 years ago

Very sorry to hear that. Please e-mail customerservice@frenchclick.com with your order number as the subject or call us with the details of what was missing. We should be able to quickly confirm and refund it.

Posted 5 years ago

“I love French Click. Excellent products and first class service. I miss shopping in France so this is just perfect!”

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Posted 5 years ago

“Taste of France - bought as a birthday treat for myself. Delivered on time and good value!”

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Posted 5 years ago

“Excellent service especially now that we can't travel to France. I received my order on time and in great condition. Chilled food was wrapped separately and kept cold and other items were protected by foam in the parcel.”

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Posted 5 years ago

“The items arrived on time and were as described -very happy with the service received .”

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Posted 5 years ago

“Very satisfactory - product, value for money and service.”

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Posted 5 years ago

“The website appears to have been coded 20years ago with a Minitel, but it works! French products, delivered in London, without having to sell both kidneys. Will come back next time I “need” nesquik or crème de marrons!”

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Posted 5 years ago

“order delivered as promised and all products as ordered. excellent service”

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Posted 5 years ago

“Good and efficient all round, especially in providing items such as quenelles for which I used to rely on my annual booze cruises to obtain. I hope you will be able continue to offer foie gras, despite our best attempts to stop it being sold here. PJG”

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Posted 5 years ago

“Wow what a company have been using them for some years and they are what other companies should look up to .”

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Posted 5 years ago

“Excellent service. Delivery arrived before time due!”

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Posted 5 years ago

“What a slick procedure. All delivered well packed and when they said. Brilliant.”

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Posted 5 years ago

“Loved getting our box, would have been a 5 but there was an item not available and was therefore not received. We will be ordering again soon!”

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Posted 5 years ago

“We bought our daughter's favourite French snacks for her birthday and to compensate for not being able to visit France yet. Amazing how much joy can be found in a Bugles crisp packet! Thank you for a great service. It's a shame the delivery costs are so high but it did guarantee arrival on the selected day, which was essential for a birthday present. Thank you.”

Helpful Report

Posted 5 years ago

French Click is rated 4.6 based on 10,848 reviews