French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“for-mi-da-ble!”

Helpful Report

Posted 5 years ago

“Will definitely be shopping with you again. Excellent service and a wonderful range of products.”

Helpful Report

Posted 5 years ago

“On the whole a very good experience. Sadly two jars opened on the way, so shopping soaked in jam. Not a huge problem.”

Helpful Report

Posted 5 years ago

“Lovely to be able to get French goods via French Click again after months of waiting. Excellent delivery arrangements and reasonable delivery cost if you by enough items”

Helpful Report

Posted 5 years ago

“Too much packaging.”

Helpful Report

Posted 5 years ago

“Rather slow being despatched but fine otherwise.”

Helpful Report

Posted 5 years ago

“Easy to use, good communication and delivery as promised. Great range of products.”

Helpful Report

Posted 5 years ago

“Items arrived as described. We'll packaged for protection. Good customer service. Delivery date was as selected.”

Helpful Report

Posted 5 years ago

“My first order was delivered all smashed. I complained and was offer a refund for the damaged products that I listed + they also offered a free delivery on my next order. Not a great start but at least they are trying to make up for it. To be continued (I might be able to add more stars in the future).”

Helpful Report

Posted 5 years ago

“This is the first time i use this company .i am very please with the service i will recomend any body to use this compamy . Karl from hornchurch essex.”

Helpful Report

Posted 5 years ago

“Jolly good.”

Helpful Report

Posted 5 years ago

“The best meat!”

Helpful Report

Posted 5 years ago

“I am happy with my order, the delivery man was very friendly. The only slight disappointment was not being notified in advance that one item I ordered was out of stock. Other that, happy with the website, I will certainly order again.”

Helpful Report

Posted 5 years ago

“Great products and service exactly as promised. Ordered online and products arrived when expected. Very happy again 👍🏻”

Helpful Report

Posted 5 years ago

“Fast and prompt delivery. Producted cane safely packaged.”

Helpful Report

Posted 5 years ago

“Order was delivered on time and the goods fresh.”

Helpful Report

Posted 5 years ago

“The rillettes de poulet roti I ordered were a day out of date when it arrived. Disappointing.”

Helpful Report

Posted 5 years ago

Very sorry about this. Please contact customerservice@frenchclick.com with your order number as the subject and we'll get these replaced or refunded for you.

Posted 5 years ago

“Very happy with the items you can get, always delighted to have french cheeses and preserves and others you can’t get here. Shopping a bit on the pricey side but to be expected”

French Click 4 star review on 13th April 2021

Helpful Report

Posted 5 years ago

“The range of products , just great. However the delivery is not so great. I placed an order and couldn’t get it delivered for 10 days. It’s just not comparable to other on line sellers.”

Helpful Report

Posted 5 years ago

Sorry about the long lead times at the moment, we have been much busier than usual due to Covid and the lack of travel. We expect things to return to normal later this year.

Posted 5 years ago

“Everything I expected. Thank you. Will definitely order again.”

Helpful Report

Posted 5 years ago

French Click is rated 4.6 based on 10,848 reviews