French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,288 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to find a supplier for these little treats which came within 3 days of ordering. Very reasonable delivery charge.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found us and that your little treats arrived so quickly. We appreciate your recognition of our delivery charges as well. We look forward to serving you again soon!

Posted 1 month ago

“Speedy delivery and great products. Have used multiple times and definitely would use again”

Helpful Report

Posted 1 month ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced speedy delivery and enjoyed our products. Your continued support means so much to us, and we look forward to serving you again soon!

Posted 1 month ago

“Very easy to order on web page, great price, delivered sooner than expected. Very happy with my purchase.”

Helpful Report

Posted 1 month ago

Thank you for your amazing 5-star review! We're so pleased to hear that you found it easy to order and that your delivery arrived sooner than expected. Your happiness with your purchase means the world to us, and we can't wait to serve you again soon!

Posted 1 month ago

“I ordered the mustard and it arrived promptly.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're so glad to hear that your mustard arrived promptly. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again soon!

Posted 1 month ago

“The quality of French products is wonderful. Unfortunately, although we'll packed, and delivered, 2 items were dented in metal containers at the warehouse/packing stage. Took over a week to resolve. Eventually got replacements - one of them was also dented... Can not waste my time going through the emails, photographic proof, delays...again.”

Helpful Report

Posted 1 month ago

Merci for your feedback and 3-star rating! We're glad to know you appreciate the quality of our French products. However, we sincerely apologise for the issues you encountered with the packaging and replacement process. Your experience is important to us, and we understand how frustrating delays can be. We will strive to improve our service and prevent such occurrences in the future. Thank you for your patience, and we hope to serve you better next time!

Posted 1 month ago

“I recently ordered some Lemon Syrup which arrived on time. The process was simple and straightforward. Thank you French Click”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're delighted that your Lemon Syrup arrived on time and that the ordering process was simple for you. Your feedback truly warms our hearts, and we can't wait to assist you again in the future!

Posted 1 month ago

“My favourite French products surprisingly otherwise unavailable here. Delivery efficient and on time”

Helpful Report

Posted 1 month ago

Thank you for your wonderful 5-star review! We're thrilled that you discovered your favorite French products with us, and that the delivery was efficient and on time. Your support means so much to us, and we can't wait to help you find more favorites in the future!

Posted 1 month ago

“Very pleased with my order to French click!!! Lots of products on their website and delivery was on time and well packaged.”

Helpful Report

Posted 1 month ago

Thank you for your amazing 5-star review! We’re thrilled to hear that you’re pleased with your order and enjoyed browsing our wide selection. Your satisfaction and support mean the world to us, and we look forward to serving you again soon!

Posted 1 month ago

“Delivered on time and good quality items, very pleased. I was able to order my favourite items.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful 5-star review! We're so pleased to hear that your items arrived on time and that you found your favorites. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Posted 1 month ago

“Great products, well priced, speedy delivery!”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're delighted to hear that you found our products to be well-priced and enjoyed a speedy delivery. Your satisfaction is our top priority, and we can't wait to serve you again soon!

Posted 1 month ago

“Excellent service, delivery was brilliantly packed, would definitely ise again”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review and 5-star rating! We're thrilled to hear that you enjoyed our service and that your delivery was packed to your satisfaction. We can’t wait to assist you again in the future!

Posted 1 month ago

“Super service from the lovely Benedicte. Lots of info given at every stage from order to delivery.”

Helpful Report

Posted 1 month ago

Thanks for the feedback and 5 star rating! We will certainly pass this feedback on directly to Benedicte and we're delighted you're happy with the service.

Posted 1 month ago

“Easy fast and on time. I was so jappy to receive some french products missing here!! The website could be improved but very good experience”

Helpful Report

Posted 1 month ago

Thanks for the feedback and 5 star rating! We're delighted the order arrived fast and on time.

Posted 1 month ago

“Excellent service. This was the first time I used French Click and would recommend it. The ordered items were packed with iced bubble wrap which kept the cheese chilled and fresh.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful review and 5-star rating! We're thrilled to hear that you had a great first experience with French Click. Your feedback on our packaging is much appreciated, and we're so glad the cheese arrived chilled and fresh. We look forward to serving you again soon!

Posted 1 month ago

“Clear and easy ordering system. Delivery as stated – all good!”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review and 5-star rating! We’re glad to hear that you found our ordering system clear and that your delivery met your expectations. We appreciate your feedback and look forward to serving you again!

Posted 1 month ago

“Great selection of products. Arrived quickly and expertly packaged. Thanks very much.”

Helpful Report

Posted 1 month ago

Thank you for your kind words and 5-star rating! We're thrilled to hear that you enjoyed our selection and that your order arrived quickly and expertly packaged. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Posted 1 month ago

“Fast efficient service.”

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Posted 1 month ago

Merci pour votre excellent retour et cette note de 5 étoiles ! Nous sommes ravis d'apprendre que vous avez apprécié notre service rapide et efficace. À bientôt pour votre prochaine expérience avec nous !

Posted 1 month ago

“Easy to order, great choice of products. Speedy delivery.”

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Posted 1 month ago

Thank you for your kind review and 4-star rating! We're glad to hear you found our ordering process easy and appreciated the swift delivery. We look forward to serving you again soon!

Posted 1 month ago

“Amazing! Greta price and trusty delivery! Will certainly buy again from here!”

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Posted 2 months ago

Merci beaucoup for your amazing review and 5-star rating! We're thrilled to hear that you found our prices great and the delivery reliable. Your support means a lot to us, and we can't wait to serve you again in the future!

Posted 1 month ago

“Excellent service, delivered as expected. Truly recommend...”

Helpful Report

Posted 2 months ago

French Click is rated 4.7 based on 10,288 reviews