French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,832 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, allowing me to purchase several favourite things easily and economically. The only drawback was the use of polystyrene packing noodles in the box... not very eco!”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you found the service easy and economical. We’ve noted your eco concern about the packing noodles and appreciate the feedback. Kind regards, Team French Click

Posted 1 month ago

“Happy with my order mostly. The only difficulty was the temperature packing for the perishables was inadequate. The coldpacks were fully melted by the time it arrived to me. It was not yet fully warm but no longer cold either. I think a new system might improve the situation .”

Helpful Report

Posted 1 month ago

We’re very sorry to hear the cold packs melted and the perishables weren’t kept cold. We understand how that can be disappointing, unfortunatly this can happen during the heatwave if the package is delivered late or left in direct sunlight by the delivery company. If you can share your order number to sales@frenchclick.com, we can investigate further and sort a refund for the items. Kind regards, Team French Click

Posted 1 month ago

“Got my gorgeous canola within a week. Very happy, and will use this company again!”

Helpful Report

Posted 1 month ago

Thank you for your review. We're glad the canola arrived within a week and that you’re very happy with it. We appreciate your support and look forward to serving you again. Kind regards, Team French Click

Posted 1 month ago

“Easy ordering and reasonable delivery time, packaged well and happy with purchase”

Helpful Report

Posted 1 month ago

Thank you for your review. We're glad ordering was easy, delivery was reasonable, and the packaging met your expectations. Happy you’re pleased with your purchase. Kind regards, Team French Click

Posted 1 month ago

“Fantastic to know French Click is there to keep me supplied with my favorite French produce! It was starting to get difficult to find my favorite Teisseire, nothing else comes close to the quality of their Sirops, so having discovered French Click, I should be sorted for life!”

French Click 5 star review on 6th July 2026

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you found us helpful in keeping you stocked with your favorite French produce and that Teisseire is hard to beat. We appreciate your kind words. Kind regards, Team French Click

Posted 1 month ago

“I was delighted with our delivery of a hard-to-find item at a reasonable price on French Click. The packing was perfect and the delivery was swift. I highly recommend this service and will definitely order again.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're glad you found the item, packing, and delivery met your expectations, and that you’d recommend us and order again. Kind regards, Team French Click

Posted 1 month ago

“If you like teisseire squash this is the place to go. Lots of choice and reasonably priced. Will be back.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're glad you found lots of choice and reasonably priced options. We look forward to welcoming you back. Kind regards, Team French Click

Posted 1 month ago

“Great Brie!”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you enjoyed the Brie. Kind regards, Team French Click

Posted 1 month ago

“very nice product selection and all my favorites ,, delivery as planned . very happy”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you found a very nice product selection and that delivery was as planned. Very happy. Kind regards, Team French Click

Posted 1 month ago

“Great to be able to get French products in the UK. Good price and delivered quickly. Thanks”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you’re happy with the French products, good prices, and fast delivery. Kind regards, Team French Click

Posted 1 month ago

“Just like the ones we bought on holiday in France”

Helpful Report

Posted 1 month ago

Thank you for your review. We're glad you found it similar to the ones you bought on holiday in France. Kind regards, Team French Click

Posted 1 month ago

“Order easy however as still not have my order i reserve jugement”

Helpful Report

Posted 1 month ago

We’re sorry to hear your order hasn’t arrived yet, and we understand you’re reserving judgment. We’re looking into this and will update you as soon as we have information. If you can share your order number to sales@frenchclick.com, we can investigate further. Kind regards, Team French Click

Posted 1 month ago

“My annual mustard purchase Just love it”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you love your annual mustard purchase. Kind regards, Team French Click

Posted 1 month ago

“I started to use French Click in order to buy French Boudin Noir, which I can't find anywhere else, but all their food is excellent. There is a really big range and extensive selection. It is a bit like being in a good French supermarket! Communication with them is good, delivery prompt and food arrrives absolutely fresh.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you enjoyed the range and that you found our communication, delivery, and freshness to be up to expectations. Kind regards, Team French Click

Posted 1 month ago

“Superbly packed. Delivered on the day arranged. Everything ordered included.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're glad your order was superbly packed, delivered on the day arranged, and that everything you ordered was included. Kind regards, Team French Click

Posted 1 month ago

“Good service. We have found a source for Van Houton cocoa. Great!”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you had good service and found a source for Van Houton cocoa. Kind regards, Team French Click

Posted 1 month ago

“I miss living in France! French Click sells all the foods I really miss.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad French Click helps with the foods you miss from France. Kind regards, Team French Click

Posted 1 month ago

“probably I ordered it in wrong season, the Belon N1 is way smaller than what I've expected. But I would give it another chance would the right season comes”

Helpful Report

Posted 1 month ago

“Just what I have been waiting for , for many years. Thanks.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad it’s just what you’ve been waiting for. Kind regards, Team French Click

Posted 1 month ago

“Prompt and efficient service with no delay”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you found the service prompt and efficient. Kind regards, Team French Click

Posted 1 month ago

French Click is rated 4.6 based on 10,832 reviews