French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,288 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it, thank you for bringing french food in UK. Only one thing, one item was missing on my last order. But no worrries I will still order from you. If you can maybe do more food for bbq like mexican porc, brochette, more merguez.... that would be nice.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your kind words and 4-star rating! We're delighted to hear that you love our French food and appreciate your understanding regarding the missing item. We always strive to improve, and your suggestion for more BBQ options sounds fantastic! We'll definitely take that into consideration. Looking forward to your next order!

Posted 1 month ago

“Pacific - The genius 0% (alcohol free) version of Ricard. The yellow colour when you first pour it is a bit disconcerting - but as soon as you add your accompaniment (normally water, but I like mine with lemonade) and lots of ice it looks exactly the same as the real thing... The best bit being it tastes exactly the same too!!! Easy to order and reasonably priced from French Click's clear and easy to use website with delivery options to choose from. Thank you, I'll be back when I've run out!”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic review and 5-star rating! We're thrilled to hear that you enjoyed our Pacific - the alcohol-free option indeed offers a great taste experience. It's wonderful to know that our website made ordering easy for you. We appreciate your support, and we can't wait to have you back for more! Cheers!

Posted 1 month ago

“Excellent service with a nice speedy delivery. Well done. I will definitely be ordering more goodies.”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic review and 5-star rating! We're thrilled to hear that you enjoyed our speedy delivery and excellent service. We're looking forward to bringing you more goodies in the future!

Posted 1 month ago

“perfect, a whole brie cheese delivered on time, thank you.”

Helpful Report

Posted 2 months ago

“Always excellent delivery, promt and secure great products”

Helpful Report

Posted 2 months ago

Merci beaucoup for your fantastic review and 5-star rating! We're thrilled to hear that you enjoyed our prompt and secure delivery service, along with our great products. Your satisfaction is our top priority, and we can’t wait to serve you again soon!

Posted 1 month ago

“Great choice of goodies (but no pieds paquets unfortunately). Prompt delivery. Thanks. M.E.”

Helpful Report

Posted 2 months ago

Thank you for your great review and 5-star rating! We're thrilled to hear that you enjoyed our selection of goodies and that the delivery was prompt. We appreciate your feedback and hope to delight you with even more options in the future!

Posted 2 months ago

“Oh I just love buying from French Click, different items than in supermarkets, many more Bonne Maman varieties, I just need a bigger fridge!”

Helpful Report

Posted 2 months ago

Merci beaucoup pour votre superbe avis et votre note de 5 étoiles ! Nous sommes ravis d'apprendre que vous adorez acheter chez French Click et que vous appréciez notre sélection unique, y compris nos nombreuses variétés de Bonne Maman. Un plus grand réfrigérateur, c'est une excellente idée ! Nous espérons vous revoir bientôt pour encore plus de délices !

Posted 2 months ago

“Excellent company selling all the products I miss now I no longer live in France. Fast delivery and well wrapped products.”

Helpful Report

Posted 2 months ago

Thanks for the feedback and 5 star rating! We're delighted you found all your French favourites from us and delivery was great.

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Thanks for the Feedback and 5 star rating, we're delighted our service was Excellent!

Posted 2 months ago

“Fast delivery of what I had ordered.”

Helpful Report

Posted 2 months ago

Thanks for the review and 5 star rating. We're happy the delivery was fast.

Posted 2 months ago

“Excellent products delivered on time”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review and 5-star rating! We're delighted to hear that you found our products excellent and that they were delivered on time. Your satisfaction is our top priority, and we can't wait to serve you again in the future!

Posted 2 months ago

“A very good selection of products , and my order was delivered on time .”

Helpful Report

Posted 2 months ago

Thank you for your excellent review and 5-star rating! We're thrilled to hear that you appreciated our selection of products and that your order was delivered on time. Your satisfaction is our priority, and we look forward to serving you again!

Posted 2 months ago

“Fair price, quick delivery, well packaged”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review and 5-star rating! We're so glad to hear that you found our prices fair, enjoyed the quick delivery, and appreciated our packaging. Your satisfaction means a lot to us, and we can't wait to serve you again!

Posted 2 months ago

“My order was delivered within a few days, I was notifed at each stage and, on arrival, the products I ordered in glass jars were well packaged so there was very little chance of breakage.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review and 5-star rating! We're thrilled to hear your order was delivered promptly and that our packaging ensured everything arrived safely. We appreciate your feedback and look forward to serving you again soon!

Posted 2 months ago

“Excellent service, goods arrived very quickly and in perfect condition. Many thanks!”

Helpful Report

Posted 2 months ago

Thanks for the feedback and 5 star rating. We're delighted the service was great and everything arrived quickly and in perfect condition.

Posted 2 months ago

“very good service, fast delivery”

Helpful Report

Posted 2 months ago

Thanks for the feedback and 5 star rating. We're very happy you like the service and fast delivery.

Posted 2 months ago

“Good choice of French products, though some are more expensive than in local supermarkets. Easy to order, quick delivery.”

Helpful Report

Posted 2 months ago

Merci pour votre avis positif! We're happy to know you enjoyed our selection of French products and found our ordering process easy with quick delivery. We appreciate your feedback on pricing too—it's always helpful for us. Looking forward to serving you again soon! À bientôt!

Posted 2 months ago

“Delicious Cote d'Or Belgian chocolates have been my favourite since childhood. Thank you for your prompt delivery !”

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Posted 2 months ago

Merci beaucoup pour votre excellent avis! Nous sommes ravis que les chocolats Cote d'Or vous rappellent de si bons souvenirs d'enfance. Votre satisfaction est notre priorité et nous sommes heureux d'avoir pu vous livrer rapidement. À très bientôt pour plus de délices chocolatés!

Posted 2 months ago

“Very good 👍 great product really pleased will be back for more shortly, thanks 🙏”

Helpful Report

Posted 2 months ago

Merci beaucoup for your great review! We're so glad to hear you had a very good experience with us. Your support means a lot, and we look forward to bringing you more wonderful products in the future! À bientôt!

Posted 2 months ago

“Three bags of Carambars for £20 delivered, used to get them at school for doing well at French. Wish they had the 'elastique' ones but such is life.”

Helpful Report

Posted 2 months ago

Merci pour votre super avis! We're thrilled to hear you enjoyed the Carambars and that they brought back fond memories from school. We appreciate your suggestion about the 'elastique' ones—it's always nice to hear what our customers are looking for, we'll check to see if we can get them.

Posted 2 months ago

French Click is rated 4.7 based on 10,288 reviews