French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,679 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am sick of being asked to write reviews, so no.”

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Posted 4 years ago

“Arrived bang on time on agreed date. Very well packed and excellent quality. Have problems with their website but not with their produce.”

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Posted 4 years ago

“Excellent service. Flexible delivery. Couldn’t be better.”

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Posted 4 years ago

“Reliable, and helpful.”

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Posted 4 years ago

“Since Brexit, Is becoming difficult to get hold of French goods in UK, shopping to la belle France a great experience as well as a great day, sadly Covid put a stop to this! But now a great alternative French Click! I discovered this French Supermarket on line, spoken with Madame Benedict Very helpful and friendly I was able to order 95% of the produce I normally get on my day trip at the French Supermarket in Calais, yes you will pay more but my order was ready to be pick up when i collected as a large order was placed. The staff on site were polite helpful and save me a lot of time on travelling to France, well worth it! I would suggest to everyone considering a day trip to look at French Click first, Bravo! I hope my review will get me an extra Tarte aux pommes in my next order! Jean Francois N Isle of Wight”

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Posted 4 years ago

“Having not able to travel to France to purchase my favourite drinking chocolate. I discovered this company online. From purchase to delivery the service has been very good. Would recommend.”

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Posted 4 years ago

“Arrived exactly when promised on my husbands Birthday in excellent condition with refrigerator paks. The product where delicious and made the day special by taking us back to French holidays we are missing x”

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Posted 4 years ago

“Lots of stock shortage, most popular products.”

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Posted 4 years ago

Hi Very sorry about the missing items on your order. This was caused by a temporary stock issue at one of our suppliers. If you want to re-order them we'll be able to remove any delivery charge. E-mail the order number to matthew@frenchclick.com. Kind regards, Matt French Click

Posted 4 years ago

“Great service and good selection of foods”

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Posted 4 years ago

“Ordering from the website was very easy. Everything I ordered arrived as expected and on the date I asked for. It was well packed so everything arrived in good condition. I also like this company because I can get things here I cannot get anywhere else.”

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Posted 4 years ago

“Great products and service!”

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Posted 4 years ago

“I have been purchasing the same product from French click for a number of years and have always found them reliable.”

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Posted 4 years ago

“Efficacité, rapidité, très satisfaite”

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Posted 4 years ago

“Quick delivery. Will use again.”

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Posted 4 years ago

“prompt delivery.texture of wild boar terrine not quite as expected although acceptable on flavour grounds”

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Posted 4 years ago

“Very good delivery and packaging the yoghurts arrived fresh and cold It’s great you can get goods you can’t get elsewhere great service”

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Posted 4 years ago

“Overall I was pleased with my food order. I hope to order again from you soon. However I would prefer that my order has a minimum of 2 weeks (14 days) before expiry not a couple of days as was the case with my otder. I live alone and can't eat that volumn of food in a few days. Mrs L.M.Menhennet”

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Posted 4 years ago

“Very prompt service, extremely well wrapped chilled foie gras, and very decent value”

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Posted 4 years ago

“The delivery arrived earlier than I thought so it was great . French click has all the products and brands that you miss from France I recommend highly.”

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Posted 4 years ago

“Disappointed the tins had dents in them. My tea boxes were all dents and some were broken Part of the order wasn’t there”

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Posted 4 years ago

Hi Very sorry to hear this. Please contact customerservice@frenchclick.com with your order number as the subject and we'll sort this problems for you.

Posted 4 years ago

French Click is rated 4.6 based on 10,679 reviews