French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,678 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good delivery except biscuits, many of which were broken , in crumbs in the packets; ; also 'gouters' biscuits, as delivered, are not 'dejeuners' biscuits , which is what i ordered”

Helpful Report

Posted 4 years ago

Very sorry about this please e-mail customerservice@frenchclick.com with a picture and we'll sort this for you with a refund or replacement.

Posted 4 years ago

“I have been trying to get in contact with use but no answer fir 7 day I called nothing”

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Posted 4 years ago

Very sorry about this. It looks from your e-mail like we have a collection order from your that needs to be picked up.

Posted 4 years ago

“Food and Drink Items are good quality and reasonable selection Service is second to none Delivery and Packaging are always adequate and good timing I recommend you to use these people Thank You French Click”

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Posted 4 years ago

“Great food great service will certainly use again and again”

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Posted 4 years ago

“Excellent service, we love having access to what’s in a SuperU especially when we haven’t managed to get to France for a while!”

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Posted 4 years ago

“The delivery came early , There was something missing but it was noted on the invoice .”

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Posted 4 years ago

“All the goodies you want, delivered in the slot you want.”

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Posted 4 years ago

“The prices are reasonable and I’m so pleased we can get all our favourite French products. My husband misses France sometimes and so it makes him less homesick!”

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Posted 4 years ago

“Almost as exciting as being able to explore a hypermarche in person! Easy ordering, well packaged order arrived safely and promptly.”

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Posted 4 years ago

“Good food and quick delivery”

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Posted 4 years ago

“First order and oh was I pleased! All the great French products I missed so much - very happy with quality, choice and speed of delivery!”

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Posted 4 years ago

“An excellent selection of French food at reasonable prices.”

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Posted 4 years ago

“Still waiting on my delivery I've ordered over two weeks back”

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Posted 4 years ago

Hi Very sorry to hear this, we can see you had an order SO-341660 but someone contacted us to void it. We're just investigating exactly how it was voided. Because it was voided you should have never been charged for it. If you still want it, please re-order, email the order number to matthew@frenchclick.com and we'll refund the delivery charge. Kind regards, Matt French Click

Posted 4 years ago

“Excellent service and a wide range of products”

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Posted 4 years ago

“Great service, great product, great quality.”

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Posted 4 years ago

“Re o/n SO-341396 I have regularly ordered and enjoyed the Eloise cheese. Please tell your packers to pack them flat as the last 2 times they have been packed on their sides and the soft cheese has slid to one corner. Thanks”

Helpful Report

Posted 4 years ago

Hi Thanks for the feedback, we will get this passed on to the packing team so hopefully will be fixed for your next order. Thanks Matt French Click

Posted 4 years ago

“Perfect way to obtain excellent French produce with no hassle”

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Posted 4 years ago

“It was very good and I am happy with what I got.”

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Posted 4 years ago

“All arrived on time except one item. Great service except I wish they used compostable stuff to fulfil the cardboard around the food.”

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Posted 4 years ago

“I am sick of being asked to write reviews, so no.”

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Posted 4 years ago

French Click is rated 4.6 based on 10,678 reviews