French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very nice products.”

Helpful Report

Posted 1 year ago

Thank you so much, Kosta, for giving French Click a fantastic 5-star rating! We genuinely appreciate your kind words and are thrilled to hear that you had a great experience with us. It's fantastic to know that our service and product selection met your expectations. We look forward to serving you again in the future. Thank you once again and have a wonderful day!

Posted 1 year ago

“Website is rather clunky and hard to use, you could easily improve your conversion rates and customer experience by improving it. The products I ordered were delivered as described and on time so I cannot fault them on that.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate French Click with 4 stars! We truly appreciate your feedback and are thrilled to hear that the products you ordered were delivered as described and on time - we always strive to provide a seamless shopping experience for our customers.

Posted 1 year ago

“I ordered products I used to buy in France as I am French. I had very high expectations and I was not disappointed! Excellent quality and quick, efficient delivery! I will definitely order again from your company.. Merci! Valerie Perez-Rae”

Helpful Report

Posted 1 year ago

Merci beaucoup for your wonderful 5-star rating! We are thrilled to hear that you had an amazing experience with French Click. It's great to know that we could meet your high expectations and deliver excellent quality products. We take pride in providing quick and efficient delivery services. Thank you for choosing our company, and we look forward to serving you again in the future. Merci encore!

Posted 1 year ago

“Only order every so often but when I do things are still as good as before. Products are fairly good value for money. Excellent selection”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review of French Click! We truly appreciate your kind words and your continued loyalty as a customer. We're thrilled to hear that whenever you do order, our products still live up to your expectations and the quality remains consistently high.

Posted 1 year ago

“Excellent service and availability of products”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of French Click! We greatly appreciate your kind words and for taking the time to share your positive experience with us.

Posted 1 year ago

“Fast delivery and lovely product, feels like home!”

Helpful Report

Posted 1 year ago

Thank you so much for awarding us a fantastic 5-star rating for French Click! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with our service.

Posted 1 year ago

“French Click stocks the goodies I love from France but can’t buy easily in the UK. Fast despatch too. Will definitely buy from them again :)”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of French Click! We are delighted to hear that you love the goodies from France that we stock and that our fast dispatch exceeded your expectations.

Posted 1 year ago

“Items arrived well packed and frozen. Good choice available and well priced”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a wonderful 5-star rating on French Click. We greatly appreciate your support and are thrilled to hear that you were satisfied with your experience.

Posted 1 year ago

“I have been a customer for quite a few years and have found French Click go above and beyond to find what I want. Excellent service.”

Helpful Report

Posted 1 year ago

“Excellent value for money and good customer service.”

Helpful Report

Posted 1 year ago

“Great products and very good service.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give French Click a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with our online store.

Posted 1 year ago

“Great item, quick delivery. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your incredible 5-star rating of French Click! We greatly appreciate your kind words and are thrilled to hear that you found our service excellent.

Posted 1 year ago

“French Click are always very helpful and have items other suppliers do not. Thank you once again for your prompt service and delivery.”

Helpful Report

Posted 1 year ago

“item was delivered quickly and promptly”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of French Click! We truly appreciate your support and are thrilled that you had a fantastic experience with us.

Posted 1 year ago

“Good quality product delivered on time”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star rating for French Click! We truly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Very smooth ordering process, order arrived on time. Very pleased.”

Helpful Report

Posted 1 year ago

Thank you very much for your outstanding 5-star review of French Click! We truly appreciate your kind words and are thrilled to hear that you had a very smooth ordering process.

Posted 1 year ago

“Food is fantastic.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of French Click! We truly appreciate your support.

Posted 1 year ago

“So pleased to find this online store selling everyday french goods that we love, health reasons are making it difficult to travel to France so this site is a little ' french shop treat' for us at the moment.”

Helpful Report

Posted 1 year ago

Thank you so much for your exceptional 5-star rating of French Click! We are absolutely thrilled to hear that you have been enjoying our online store.

Posted 1 year ago

“Sausages were very delicious. Packaging was great and included ice pack to keep them cool on the way. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give French Click a fantastic 5-star rating! We are very happy you enjoyed the sausages!

Posted 1 year ago

“Lots of French products but it’s a shame that out of stock products are not thoroughly updated on their site. Several key products were missing on my delivery and I had to call them to get a refund on an item that was missing and not taken off my bill.”

Helpful Report

Posted 1 year ago

Very sorry about this, you should have been contacted about this missing item before delivery as it was quite a big part of the order. This is a mistake by us and we'll be investigating what happened to make sure it doesn't happen again.

Posted 1 year ago

French Click is rated 4.7 based on 10,295 reviews