French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,834 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,834 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good website, good to choose and order on. Quick delivery, I was impressed.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your glowing review! We're thrilled to hear that you found our website easy to navigate and appreciated the quick delivery. Your satisfaction is our priority, and we look forward to serving you again soon! À très bientôt! ✨

Posted 1 year ago

“Professional service , kept updated ,item reasonably priced considering I can usually only purchase in Belgium .”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic review! We're thrilled to hear that you found our service professional and appreciated the updates throughout your order. It's great to know that we could provide you with reasonably priced items, especially given the challenges of purchasing in Belgium. Your support is invaluable to us, and we can't wait to welcome you back soon! À très bientôt! ✨

Posted 1 year ago

“Food, including jars, arrived safely and well wrapped. Very happy with the choices of delivery, this was a great feature. Dates were long shelf life dates, however fresh food had a much shorter date life (which was to be expected due to being fresh produce). Would definitely order again!”

Helpful Report

Posted 1 year ago

Merci infiniment for your fantastic review! We're so pleased that your food arrived safely and well wrapped, and that the delivery options worked well for you. We appreciate your understanding regarding the shelf life of our fresh produce. Your satisfaction is our top priority, and we can't wait to serve you again! À très bientôt! ✨

Posted 1 year ago

“Very good products and good value too.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your wonderful review! We’re delighted that you find our products to be of great quality and value. Your support means the world to us, and we're committed to bringing you more of the best from France. Looking forward to your next visit! ✨

Posted 1 year ago

“Much appreciated opportunity to buy French produce in this country. I have bought William Saurin Tartiflette and been very pleased with it. It provides two portions which can be eaten over two days if kept in the fridge. Long may they continue to thrive.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your lovely review! We're delighted to hear that you appreciate the opportunity to indulge in French produce here. It's fantastic to know that you enjoyed the William Saurin Tartiflette and that it provided you with two delicious portions. Your kind words inspire us to continue bringing the best of France to our customers. We look forward to your next visit! À bientôt! 🍽️✨

Posted 1 year ago

“Terrible service”

Helpful Report

Posted 1 year ago

We’re really sorry to hear about your experience with our service. Unfortunately there were some unexpected issues getting all the stock for your order before the Easter weekend. This isn’t the level of quality we strive for, and your feedback is valuable to us.

Posted 1 year ago

“Delivery on time. Courier followed instructions given.”

Helpful Report

Posted 1 year ago

Merci for your kind review! We're thrilled to hear that your delivery arrived on time and that our courier followed your instructions perfectly. Customer satisfaction is our priority, and your feedback reassures us we're on the right track. We look forward to serving you again in the future! 🌟

Posted 1 year ago

“Thank you French Click for my delivery of goodies I can't buy here in the UK. Will be ordering again no doubt.....lovely choice of yummy food and my favourite French toiletries.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic review! We're so happy to hear that you loved your delivery of special goodies that remind you of France. It’s wonderful to know that our selection of yummy food and French toiletries made your day brighter! We can’t wait to help you with your next order. À bientôt! 🥖✨

Posted 1 year ago

“Easy ordering good delivery and still very cool when it arrived”

Helpful Report

Posted 1 year ago

Merci for your wonderful review! We're thrilled to hear that you found the ordering process easy and that your delivery arrived in great condition. It's our goal to ensure everything reaches our customers perfectly cool and ready to enjoy. We appreciate your support and look forward to serving you again soon! 🌟

Posted 1 year ago

“Super company, swift dispatch and delivery, excellent price for items I bought. Highly recommend shopping here for beloved French produce. Bought chocolate adored by partner and made them very happy.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your glowing 5-star review! We're delighted to hear that you enjoyed our swift service and found excellent prices on our French produce. It's wonderful that the chocolate brought happiness to your partner – that's exactly what we aim for! Your recommendation means a lot to us, and we can't wait to welcome you back for more delightful treats soon! 🍫💕

Posted 1 year ago

“Excellent service and a wonderful range of French products. In the very odd time that I have had a problem it was solved very quickly and easily. Great products and great service!”

Helpful Report

Posted 1 year ago

Merci beaucoup for your excellent 5-star review, Andrew! We're thrilled to hear that you appreciate our service and range of French products. It's our pleasure to resolve any issues quickly for our valued customers. Your kind words mean so much to us, and we can't wait to delight you with more great products in the future! 😊

Posted 1 year ago

“The website was easy to use and the delivery was made on time, but they made a mistake with one of the products I ordered: it had been replaced with another one”

Helpful Report

Posted 1 year ago

Merci for your feedback and for giving us a 3-star rating! We're pleased to hear that you found our website easy to use and appreciated the timely delivery. However, we sincerely apologise for the mix-up with your order. Please know that we take such matters seriously and will look into it. Please email sales@frenchclick.com with the details and your order number as the subject. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future!

Posted 1 year ago

“I recently placed an order for Pujet olive oil. Very efficient service and speedy delivery.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic 5-star review! We're so pleased to hear that you had an efficient experience and speedy delivery with your order of Pujet olive oil. Your satisfaction is our priority, and we look forward to bringing you more of our delicious products in the future! 🫒✨

Posted 1 year ago

“Only place I could find this product unless in France. Quick delivery, well packaged”

Helpful Report

Posted 1 year ago

Merci beaucoup for your wonderful 5-star review! We're so pleased to hear that you found our product and that the delivery was quick and well-packaged. Your satisfaction means the world to us, and we look forward to serving you again soon! 😊

Posted 1 year ago

“Recently bought 2 x Papillon Roquefort AOC (Quart Pain) 750g for a cheese and wine party. One arrived damaged during transit. No quibbling about a replacement and it arrived in time for the party! By the way, forget Papillon Red, Societe or supermarket own brand Roquefort. Papillon Black is in a class of its own, totally stunning. Thank you, French Click”

Helpful Report

Posted 1 year ago

Merci beaucoup for your amazing 5-star review! We’re so delighted that the replacement arrived just in time for your cheese and wine party. We're thrilled to hear that you enjoyed the Papillon Black—it really is extraordinary! Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! 🧀🍷

Posted 1 year ago

“It was fine. The delivery man left the box outside my door, didn't even ring the bell.”

Helpful Report

Posted 1 year ago

Merci for your feedback and for taking the time to rate us. We're sorry to hear about the delivery experience with DPD Local; our aim is always to ensure items are delivered with care. We'll make sure to address this with DPD to improve in the future. We hope to serve you better next time!

Posted 1 year ago

“Great service, good quality food.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic 5-star review! We’re delighted to hear you enjoyed our service and found the food to be of great quality. Your satisfaction is incredibly important to us, and we can’t wait to serve you again soon! 😊

Posted 1 year ago

“Good value for money, quick delivery”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic 5-star review! We're thrilled to hear that you found our offerings to be great value for money and that your delivery was quick. Your satisfaction is our top priority, and we look forward to serving you again soon! 😊

Posted 1 year ago

“Very happy. Got what I wanted. Reasonable price. No delivery issues. Will get again”

Helpful Report

Posted 1 year ago

Merci beaucoup for the amazing 5-star review! We're thrilled to hear you found what you wanted at a reasonable price and that your delivery experience was smooth. Your satisfaction is our top priority, and we can't wait to serve you again! 😊

Posted 1 year ago

“Such a wide range on the products available, it’s like being in France! Efficient delivery, very happy customer 😀 Merci French Click”

Helpful Report

Posted 1 year ago

Merci beaucoup for the wonderful 5-star review! We're so glad to hear that you enjoyed our wide range of products and felt transported to France. It's fantastic to know that you had an efficient delivery experience. Your happiness means the world to us, and we can't wait to welcome you back for more French delights! 😊

Posted 1 year ago

French Click is rated 4.6 based on 10,834 reviews