French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived quickly as ordered and I will be reordering again”

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Posted 2 years ago

“Needed something out of stock everywhere I went. They shipped what I needed in good time and at a competitive price!”

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Posted 2 years ago

“Problems with initial delivery but quickly and efficiently resolved. A happy ending”

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Posted 2 years ago

“Arrived on time, perfectly packaged and nothing missing! I will be ordering again!”

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Posted 2 years ago

“Great range of products and great service”

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Posted 2 years ago

“This gem of a supplier of all dèlices Français est formidable. Unable to bring items back from regular trips to Paris, I can source my favourites and have them sent to Edinburgh. Bravo!! 👏👏”

French Click 5 star review on 17th March 2023

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Great service thank you, although I wonder whether the packaging could be more environmentally friendly.”

French Click 5 star review on 16th March 2023

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Posted 2 years ago

“Great selection of French cheeses including our favourites and some that don't seem to be available elsewhere. Quick service and goods wrapped securely. We will be back.”

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Posted 2 years ago

“it isn't in stock for months - then it is; but it really isn't - then it really is - then you want to charge $65 shipping on a small light weight order. what king of review do you think you should get?!!!!! or do you even know i still live in the USA? David Creighton”

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Posted 2 years ago

“Great experience, will use again. Website is easy to use with up-to-date stock information. Choice of shipping options. Sturdy box arrived on time as expected, nicely packed. Thank you.”

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Posted 2 years ago

“Very disappointed as parcel arrived damaged - see attached images. One Fish Soup was broken and another Fish Soup had blown it's lid. All attempts to contact by phone and email were unsuccessful.”

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Posted 2 years ago

“Easy site to purchase from and delivered in two days...now that's quick! The items purchased were as good as they get.”

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Posted 2 years ago

“Fantastic range of original French produce, delivered quickly at very good prices sand in perfect condition. Thank you! Vive la France! Bon appetite! Bon journee!”

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Posted 2 years ago

“Delighted to find my FAVOURITE coffee here. Ordering was simple and delivery was as stated.Thank you.”

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Posted 2 years ago

“After moving to Wales from London, where a few years ago, a Eurostar tip was almost a monthly thing, and when I would get all my favourite french supplies, French Click have now filled the gap! I love the service, friendly and easy and super quick! Could not recommend more! Merci French Click!”

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Posted 2 years ago

“Very good. Highly recommended.”

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Posted 2 years ago

“Great range of French products, the only shop I can get a genuine French pâte feuilletée from. Order delivered with care and on time.”

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Posted 2 years ago

“good product and service especially customer service”

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Posted 2 years ago

“Merci d'avoir pris le temps de bien emballer le tout!”

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Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews