French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very well packaged. Un petit goût de la France dans le Yorkshire!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“A bit of a delay in delivery (which was communicated in advance) however it's worthwhile, wonderful tea !”

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Posted 2 years ago

“Delighted to find our favourite coffee at such a reasonable price.”

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Posted 2 years ago

“Please make shipments to the US more reasonable. £60 pound of purchase but £140 shipping is just insane. I do it when I can save up for it as it’s the only place my husband can get his Vichy Célestin water that he needs for his health”

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Posted 2 years ago

Unfortunately we are charged by volumetric weight to ship via air and it can be quite expensive. More so in the last two years with inflation and high fuel costs. We don't make any money on the shipping cost.

Posted 2 years ago

“Ordered easily online and got an email confirmation about my order and picked a estimated delivery date and time.Such great service. I love French food ...it reminds me of my childhood ...it's expensive so I only order on special occasions.”

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Posted 2 years ago

“Delivery was excellent, everything was packaged extremely well and it came on time, really happy with my purchase and would order again!”

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Posted 2 years ago

“You get everything you expect, but the shopping costs are far too high. You specify a particular shipping date and the order came the next day.”

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Posted 2 years ago

“Saved me a trip to France. Order arrived on time. Very happy”

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Posted 2 years ago

“Delivery on time, order complete , everything okay.”

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Posted 2 years ago

“Now we once again can get Amora Dijon mustard which we need for our salad dressings. French Click makes this much easier than begging our friends to bring jars back from France.”

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Posted 2 years ago

“Its great to have found so many delicious French things in one place. Some I remembered from many years ago in France and have now found on the Frenchclick.co.uk website. Superb and a truly superb delivery service too. Many thanks.”

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Posted 2 years ago

“The only place where I've found Palmolive dish soap at a reasonable price. Well packaged too.”

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Posted 2 years ago

“Amazing customer service”

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Posted 2 years ago

“I can't fault the service I've always received.”

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Posted 2 years ago

“We love French Click after living in Paris there were things we just couldn’t live with out, thankfully we found French Click which delivers them right to our door!”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“There is a good selection of products. Pricewise not always the cheapest. Delivery a day late. Produce arrived well packaged and in good condition. All in all I would recommend French Click.”

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Posted 2 years ago

“I had an easy experience placing the online order, a lovely phone conversation to arrange collection of my order because I live locally and a warm welcome when I arrived at the warehouse. Good experience all round! Angela”

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Posted 2 years ago

“Happy with products. One product was not available but was not informed. I have been charged for this.”

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Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews