French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Very easy process from ordering to elivery”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star rating! We appreciate your kind words and are thrilled to hear that you had an excellent experience with French Click.

Posted 1 year ago

“Great to be able to order genuine French food at a reasonable price and not be ripped off by delivery prices. All goods arrived in good condition and exactly when promised.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of French Click! We truly appreciate your kind words and feedback. We're thrilled to hear that you had a wonderful experience shopping with us and that you were able to indulge in genuine French food at a reasonable price, without having to worry about exorbitant delivery fees. It's extremely gratifying to know that all your items arrived in top condition and precisely on time as promised. We value your satisfaction and look forward to serving you again soon!

Posted 1 year ago

“Le produit était frais... Chocolat ! Arrivé avec plusieurs jours de retard. Bon emballage. Satisfait”

Helpful Report

Posted 1 year ago

Cher(e) client(e),Nous vous remercions chaleureusement d'avoir pris le temps de donner à French Click une note de 4 étoiles. Votre satisfaction est notre priorité absolue et nous sommes ravis que vous soyez satisfait(e) de votre expérience d'achat.

Posted 1 year ago

“I’m so happy to have been introduced to French Click by my French friend here in London. It’s lovely to feel you’re in a French supermarket with the gorgeous products you have. Loved all my purchases and the delightful delivery guy !”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of French Click! We truly appreciate your kind words and are delighted to hear about your positive experience.

Posted 1 year ago

“As always, excellent. product service and value. Bravo....”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of French Click! We truly appreciate your kind words and your continued support. As always, we strive to provide excellent products, top-notch service, and great value to our customers. Bravo! Do let us know if there's anything else we can assist you with. Merci beaucoup!

Posted 1 year ago

“Bonjour, French click is a great service. I just made a second order and really looking forward to my delivery! For my sauces, I bought brands like Amora, Lesieur, Benedicta.. Love this website, mon péché mignon.”

Helpful Report

Posted 1 year ago

Bonjour,Merci beaucoup for your incredible 5-star rating of French Click! We are delighted that you appreciate the quality of our French products available online. It warms our hearts to hear that you can finally purchase the brands you have been missing in the UK.

Posted 1 year ago

“NO problems at at all. The goods were delivered on the right day at the right time”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of French Click! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that everything went smoothly with your delivery and that your goods arrived exactly when and where they were supposed to. Your satisfaction is our top priority, and we aim to provide hassle-free shopping experiences for all our customers. Thanks again for your kind words and for choosing French Click. We look forward to serving you again in the future!

Posted 1 year ago

“Excellent range of products. Good prices, prompt and friendly service”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating and wonderful review of French Click! We are thrilled to hear that you found our range of products to be excellent.

Posted 1 year ago

“bought 2 tubs rilliet du porc plus country loaf, the Rilliet was superb felt i was back in france lol, the bread was a little overdone in fact bordering on burnt would not order that again, delivery took nearly a week but well packaged, shame they do not do part baked bread.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of French Click! We truly appreciate your feedback and are delighted to hear that you enjoyed the Rilliet du porc. Your kind words transported us back to France as well! We do have some part baked breads, like this brand: https://www.frenchclick.co.uk/m-255-biofournil.aspx

Posted 1 year ago

“Ordered some French breakfast items for my husband’s birthday - arrived quickly, on the correct day, & well packaged. A very welcome birthday treat!”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic 5-star rating! We are thrilled to hear that you ordered some French breakfast items from us for your husband's birthday and that they arrived quickly, on the correct day, and well packaged. It warms our hearts to know that we were able to contribute to a very special birthday treat. Thank you again for choosing French Click, and we look forward to serving you in the future!

Posted 1 year ago

“Nice website, competitive pricing, easy to order, delivery on time and reliable, 1 item missing, but no problem in receiving refund. Very friendly customer service. Will order again. Thank you.”

Helpful Report

Posted 1 year ago

Dear reviewer,Thank you very much for your wonderful 4-star rating of French Click. We truly appreciate your kind words and are thrilled to hear that you found our website nice, pricing competitive, and ordering process easy. It's also fantastic to know that our delivery was timely and reliable for you.

Posted 1 year ago

“This company brings a taste of France swiftly to your door. No fuss and good service.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of French Click! We greatly appreciate your feedback and are thrilled to hear that we were able to bring a taste of France swiftly to your door. Our team always aims to provide excellent service without any hassle, and we're delighted to know that we met your expectations.

Posted 1 year ago

“Used french click a few times now. Great products and excellent service and quick delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star review of French Click! We are thrilled to hear that you have used our services multiple times and that you are impressed with the great products, excellent service, and quick delivery. Your kind words truly mean a lot to us. We look forward to serving you again in the future!

Posted 1 year ago

“Easy to order, regular updates on delivery and on time. Delicious water”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of French Click! We truly appreciate your support and are thrilled to hear that you found it easy to order from us. We take pride in providing regular updates on delivery status and ensuring that your order arrives on time. And we're delighted to know that you found our products, especially the delicious water, to your liking. It means a lot to us. Thank you again for choosing French Click, and we can't wait to serve you again soon!

Posted 1 year ago

“Je suis française et je n'en reviens pas de trouver un vrai supermarché français à prix raisonnable et livraison ultra rapide 👍🏼”

Helpful Report

Posted 1 year ago

Merci infiniment pour votre évaluation de 5 étoiles de French Click!

Posted 1 year ago

“Excellent Toulouse sausages and Dijon mustard that we have previously only been able to purchase in France. Look forward to exploring more of your offerings.”

Helpful Report

Posted 1 year ago

Dear reviewer,Thank you so much for your fantastic 5-star rating of French Click! We truly appreciate your support and are thrilled that you had a great experience with us.

Posted 1 year ago

“My order came through and fresh, just one yogurt was missing .”

Helpful Report

Posted 1 year ago

Thank you so much for your stellar 4-star rating of French Click! We truly appreciate your support and are thrilled that your order arrived promptly and in excellent condition. We apologize for any inconvenience caused by the missing yogurt and assure you that such incidents are rare and not reflective of our usual high standards. Please feel free to reach out to our customer service team, and we will make it right for you. Thank you once again for choosing French Click, and we hope to serve you even better in the future!

Posted 1 year ago

“If you love a mooch around a french supermarket, but you live in the UK, French Click is the next best thing. We've ordered all of our favourites, including fresh meat and pate and it all arrives in perfect condition, highly recommended”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star review of French Click! We are delighted to hear that you had such a fantastic experience shopping with us. If you love exploring French supermarkets but find yourself in the UK, French Click is definitely the ultimate alternative. We take great pride in delivering all your favorite products, from fresh meat to mouthwatering pate, right to your doorstep, and it brings us joy to know that they arrived in perfect condition. Your recommendation means the world to us. Thank you again, and we look forward to serving you with more delightful French goodies in the future!

Posted 1 year ago

“mmmmmmmmmmmm”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of French Click!

Posted 1 year ago

“great service and fast reliable delivery thank you ---- I will be back for my favorite sparkling water”

Helpful Report

Posted 1 year ago

Merci beaucoup for your exceptional 5-star rating of French Click! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. Providing great service and ensuring fast and reliable delivery is our top priority, so it warms our hearts to know that we met your expectations. Thank you for choosing us, and we look forward to serving you again soon for your favorite sparkling water.

Posted 1 year ago

French Click is rated 4.6 based on 10,540 reviews