French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,836 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy. Got what I wanted. Reasonable price. No delivery issues. Will get again”

Helpful Report

Posted 1 year ago

Merci beaucoup for the amazing 5-star review! We're thrilled to hear you found what you wanted at a reasonable price and that your delivery experience was smooth. Your satisfaction is our top priority, and we can't wait to serve you again! 😊

Posted 1 year ago

“Such a wide range on the products available, it’s like being in France! Efficient delivery, very happy customer 😀 Merci French Click”

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Posted 1 year ago

Merci beaucoup for the wonderful 5-star review! We're so glad to hear that you enjoyed our wide range of products and felt transported to France. It's fantastic to know that you had an efficient delivery experience. Your happiness means the world to us, and we can't wait to welcome you back for more French delights! 😊

Posted 1 year ago

“I have had a truly excellent experience with this company and their customer service is flawless”

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Posted 1 year ago

Thank you for the wonderful 5-star review! We're absolutely thrilled to hear you had an excellent experience with us and that our customer service met your expectations. Your kind words inspire us to continue delivering the best. We look forward to serving you again soon!

Posted 1 year ago

“I had a very quick response to my enquiry but was sad to hear that you only deliver to London post codes. so I could not buy your products. A pity, I would have made regular purchases.”

Helpful Report

Posted 1 year ago

Very sorry about this, it's a misunderstanding I think. We deliver all over the UK from £6.89, you can find delivery charge info here: https://www.frenchclick.co.uk/t-shipping.aspx

Posted 1 year ago

“Good choice of quality products and great customer service.”

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Posted 1 year ago

Thank you so much for the fantastic 5-star review! We're thrilled to hear you enjoyed our selection of quality products and that you experienced great customer service. Your support is invaluable to us, and we look forward to serving you again soon!

Posted 1 year ago

“Great products, delivered without any fuss”

Helpful Report

Posted 1 year ago

Thank you for the amazing 5-star review! We're delighted to hear you loved our products and that they were delivered without any fuss. Your satisfaction is our priority, and we can't wait to assist you again in the future!

Posted 1 year ago

“Great delivery time! Highly recommed.”

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Posted 1 year ago

Thank you for the fantastic 5-star review! We're so pleased to hear you appreciated our delivery time. Your recommendation means a lot to us, and we can't wait to serve you again in the future!

Posted 1 year ago

“Great service and price! Used to send Suchard and Cote d'Or goodies to mt mother for Mother's Day and all worked perfectly.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review! We're delighted to hear that everything went perfectly for your Mother's Day gifts. Your appreciation for our service and prices means a lot to us. We hope to assist you again in the future!

Posted 1 year ago

“Great to find a supplier for these little treats which came within 3 days of ordering. Very reasonable delivery charge.”

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Posted 1 year ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found us and that your little treats arrived so quickly. We appreciate your recognition of our delivery charges as well. We look forward to serving you again soon!

Posted 1 year ago

“Speedy delivery and great products. Have used multiple times and definitely would use again”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced speedy delivery and enjoyed our products. Your continued support means so much to us, and we look forward to serving you again soon!

Posted 1 year ago

“Very easy to order on web page, great price, delivered sooner than expected. Very happy with my purchase.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you found it easy to order and that your delivery arrived sooner than expected. Your happiness with your purchase means the world to us, and we can't wait to serve you again soon!

Posted 1 year ago

“I ordered the mustard and it arrived promptly.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star review! We're so glad to hear that your mustard arrived promptly. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again soon!

Posted 1 year ago

“The quality of French products is wonderful. Unfortunately, although we'll packed, and delivered, 2 items were dented in metal containers at the warehouse/packing stage. Took over a week to resolve. Eventually got replacements - one of them was also dented... Can not waste my time going through the emails, photographic proof, delays...again.”

Helpful Report

Posted 1 year ago

Merci for your feedback and 3-star rating! We're glad to know you appreciate the quality of our French products. However, we sincerely apologise for the issues you encountered with the packaging and replacement process. Your experience is important to us, and we understand how frustrating delays can be. We will strive to improve our service and prevent such occurrences in the future. Thank you for your patience, and we hope to serve you better next time!

Posted 1 year ago

“I recently ordered some Lemon Syrup which arrived on time. The process was simple and straightforward. Thank you French Click”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star review! We're delighted that your Lemon Syrup arrived on time and that the ordering process was simple for you. Your feedback truly warms our hearts, and we can't wait to assist you again in the future!

Posted 1 year ago

“My favourite French products surprisingly otherwise unavailable here. Delivery efficient and on time”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review! We're thrilled that you discovered your favorite French products with us, and that the delivery was efficient and on time. Your support means so much to us, and we can't wait to help you find more favorites in the future!

Posted 1 year ago

“Very pleased with my order to French click!!! Lots of products on their website and delivery was on time and well packaged.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review! We’re thrilled to hear that you’re pleased with your order and enjoyed browsing our wide selection. Your satisfaction and support mean the world to us, and we look forward to serving you again soon!

Posted 1 year ago

“Delivered on time and good quality items, very pleased. I was able to order my favourite items.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review! We're so pleased to hear that your items arrived on time and that you found your favorites. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Posted 1 year ago

“Great products, well priced, speedy delivery!”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star review! We're delighted to hear that you found our products to be well-priced and enjoyed a speedy delivery. Your satisfaction is our top priority, and we can't wait to serve you again soon!

Posted 1 year ago

“Excellent service, delivery was brilliantly packed, would definitely ise again”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic review and 5-star rating! We're thrilled to hear that you enjoyed our service and that your delivery was packed to your satisfaction. We can’t wait to assist you again in the future!

Posted 1 year ago

“Super service from the lovely Benedicte. Lots of info given at every stage from order to delivery.”

Helpful Report

Posted 1 year ago

Thanks for the feedback and 5 star rating! We will certainly pass this feedback on directly to Benedicte and we're delighted you're happy with the service.

Posted 1 year ago

French Click is rated 4.6 based on 10,836 reviews