French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of French food, reasonably priced and acceptable delivery - although expensive if not ordering a lot”

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Posted 2 years ago

“The products is good but I can never make a purchase because I can never pass my card through the SAGE security system. I use my card many times elsewhere . The situation is very frustrating , and time consuming, I do try ! T FITTON .”

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Posted 2 years ago

Sorry to hear this. Please note you can also pay on card via PayPal checkout without a PayPal account. Please use the checkout as guest option and you can then enter your card details.

Posted 2 years ago

“Very pleased with items delivered in good time thank you”

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Posted 2 years ago

“I ordered some products to use during my french classes and they all arrive on time and in great condition. The communication was very easy. I would definitely use French Click again! Thank you”

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Posted 2 years ago

“Great products, only reason I’m not giving 5 stars is because of the high shipping costs.”

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Posted 2 years ago

“I love your website. Very good choice of french products. I'm so pleased you deliver to Northern Ireland. Thank you so much”

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Posted 2 years ago

“Took a while to arrive, but well packed and arrived on day they promised. Very happy”

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Posted 2 years ago

“A super range of French things I cannot find in the UK. So pleased I found their website”

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Posted 2 years ago

“Really good products. Delivery very well organised. Thank you for bringing the french taste here.”

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Posted 2 years ago

“Hasn't arrived!”

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Posted 2 years ago

“Arrived on time and recipient delighted”

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Posted 2 years ago

“I ordered rillettes from French Click. The whole process worked really well, the items were well-packed in order to keep them fresh, delivery was perfect, and the items were just what I wanted.”

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Posted 2 years ago

“the only place I've found to get really good french butter”

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Posted 2 years ago

“Very good. They provided exactly what I ordered and delivered it on the day they said they would. Very pleased thank you.”

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Posted 2 years ago

“My order was delivered at the time requested and I was very pleased with all the products I had ordered.”

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Posted 2 years ago

“This site was recommended by a customer. Browsing through the items brought back lots of happy memories. In the end we bought Merguez and lots of Carambars. We were given a choice of delivery dates and our goodies turned up on time delivered by a charming man.”

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Posted 2 years ago

“So happy to have found this site. Memories od our trips to France.”

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Posted 2 years ago

“Fast, efficient service as usual”

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Posted 2 years ago

“I'm very happy with my order, it arrived on time despite the pre-Christmas rush, and all the contents were as described. We are busy tucking into our french goodies right now! My only criticism is overuse of bubble wrap and sticky tape (I am environmentally conscious).”

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Posted 2 years ago

“Good products delivered in time for Christmas and with great care. Excellent customer service too.”

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Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews