French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,672 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,672 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods arrived well packed and on the arranged date. One item was missing but an email answered immediately and a refund raised.”

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Posted 5 years ago

“Some foods can only be found within national boundaries, and we needed some basic French supermarket stuff that's not available in the UK. Our parcel arrived on schedule, well packed, and still cool inside. Happy to use the service again if we have travel problems in future.”

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Posted 5 years ago

“Good items.,”

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Posted 5 years ago

“Got my order slightly wrong but gave an instant refund, shame as I was really looking forward to my provencal sauce and got bolognaise instead!! Better luck next time.”

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Posted 5 years ago

“I didn't know this company existed! Many thanks for a smooth transaction. I can now get hold of all the things I miss!”

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Posted 5 years ago

“brilliant quality food, appreciated the free delivery in London - Made a great birthday present for a friend of ours. Only disappointment was that the whole order was not received and we weren't directly informed of the unavailability of the items (we weren't charged for them, but we were just a bit confused when confirming with our friend what was received). Bit of a shame since it meant the overall value of the gift was lower than we had intended originally.”

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Posted 5 years ago

“Definitely shopping here again (although I did do a bulk order!) prompt communications and great service - I have recommended to friends and family”

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Posted 5 years ago

“I got excited....... then discovered I couldn't complete the order because of no delivery slots. What a waste of my time that was. At least this feels like authentic France with the lack of immediacy. Very much "Quinze jours".”

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Posted 5 years ago

“Very good website, easy to find what I wanted. Ordering process straightforward. I thought the prices and delivery charges were reasonable. Even better, the parcel was delivered a week earlier than expected.”

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Posted 5 years ago

“I've always wanted to try lavender honey and am very pleased with the one I ordered, tastes how I hoped/imagined it would. The rilettes was good too. Thank you French Click x”

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Posted 5 years ago

“Really good selection of all the things you get used to in a French holiday all at reasonable prices. Crucially French Click stock Boursault cheese which is why I used them - it delicious! Impressed with the London delivery process as I believe it is genuinely coming from French Click and not a regular courier.”

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Posted 5 years ago

“Great service and thrilled with the products!”

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Posted 5 years ago

“Love all the products. Reminded me of forty years of visiting l’ Hexagon!”

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Posted 5 years ago

“I was a little uncertain about ordering from a new site. It is excellent. It has many of the products I buy in France. All the items were carefully wrapped. It was delivered on time and close details of its arrival. A service I will continue to use.”

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Posted 5 years ago

“Absolutely wonderful selection of French produce. Like being in a real French Hypermarket with all my favourite items. Delivery was correct. The unpasteurised cheeses were very fine. I recommended French Click to several foodie friends who used to do day-trips to France to pick up French groceries - they were thrilled and passed the information to others. One friend who lives in Norfolk was particularly pleased to have products such as Beaufort cheese and Merguez sausages delivered. Next order going in today!!”

Helpful Report

Posted 5 years ago

“Delivery arrived on date planned. Well packaged and chilled the fresh stuff. Will use again.”

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Posted 5 years ago

“Products are good, the packaging comes with tons of polystyrine pellets which are non recyclable and very bad for the environment - I urge French Click to remove them and use sustainable packaging!”

Helpful Report

Posted 5 years ago

Sorry to hear this. These pellets are flo pak green which can be recycled in some areas and is degradable, so it shouldn't have any lasting environmental impact.

Posted 5 years ago

“Great selection, and if there is something they don’t stock they are very open to getting it for you. After 30 years living in France missing certain English groceries, I did not expect the same to occur on my return to the UK but it did. Thank goodness for “French Click””

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Posted 5 years ago

“The range of produce is great, and the prices are reasonable, but for smaller orders, by the time you have paid the post & delivery, it can end up being too expensive. Also, all of the products that I ordered were very close to their 'sell by dates', which was disappointing as I'd hoped to use them a little later.”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

French Click is rated 4.6 based on 10,672 reviews