French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,678 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't order anything. You didn't have them in stock. Please stop asking me to review my order?!”

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Posted 5 years ago

“Great aagen prunes. Will buy again.”

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Posted 5 years ago

“Great choice of food, prompt delivery. Will be shopping here again soon!”

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Posted 5 years ago

“Great purchase. I am very satisfied.”

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Posted 5 years ago

“Just found this site. Perfect for a hit of french food when you can't get to France”

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Posted 5 years ago

“Excellent range of products - very happy to receive the Biscuits Roses de Reims - perfect for celebrations with champagne. Thank you.”

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Posted 5 years ago

“Really good customer service, items arrived when expected, and were in good condition. The only thing that could be improved is to use more sustainable packaging.”

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Posted 5 years ago

“This is our family's very favourite mustard + there is only one place that I know of that sells it in Jersey but they now have the squeezey bottles which are wasteful. To find someone who sells the very large jars of Amora Dijon mustard and delivers with prompt efficiency is a great find and I will definitely be buying again. Thank you.”

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Posted 5 years ago

“Good service, authentic product with enough expiry time to enjoy. Deliver on time”

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Posted 5 years ago

“I was really happy with my delivery and with the products! Will definitely use you again.”

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Posted 5 years ago

“Excellent service. Our delivery came on time and well packaged. If you can't get to France, this is the next best thing !”

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Posted 5 years ago

“Very good company to deal with . You get exactly what you have ordered with efficiency”

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Posted 5 years ago

“They had exactly what I was looking for. Very efficient service. The goods arrived in excellent condition. One happy customer and will use again”

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Posted 5 years ago

“I bought a selection of products for my sister and the communication was excellent. The package arrived when it said it would and she is now enjoying all the products.”

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Posted 5 years ago

“Very easy to order and fast delivery to Guernsey. Will use again.”

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Posted 5 years ago

“Everything arrived at the time they said it would on the day it would. Great authentic French products.”

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Posted 5 years ago

“I was mostly satisfied with my order except for receiving only 1 bag of lays ketchup crisps that I ordered instead of 2.”

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Posted 5 years ago

“I was very happy to discover this company online, where I could buy lots of the products that are becoming so difficult to find after Brexit. If shipping could be a bit quicker, it would be perfect !”

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Posted 5 years ago

“Wonderful to buy the food we buy in France reminding us of lovely holidays”

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Posted 5 years ago

“I ordered two cheese fondue kits for my partners 50th birthday. They arrived in very poor packaging which had burst all over the items and covered them in a foul gel. The cardboard was soggy and could not be given as a gift. The packaging was not adequate for a chilled item that needed to be refrigerated. No clear instructions on whether the item should be refrigerated online and that it would arrive spoiled. Waste of money. The fondue had to go in the bin. Disappointed. Please AVOID.”

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Posted 5 years ago

Very sorry to hear this, sounds like the packaging on this order was poor. The sorba freeze can be damp which can effect the packaging of items with cardboard outer packaging. The items should however remain fresh. Could you send photos to customerservice@frenchclick.com please and we'll be able to resend the order or offer a full refund.

Posted 5 years ago

French Click is rated 4.6 based on 10,678 reviews