French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,679 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service and a very good way to obtain much-loved products from France.”

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Posted 4 years ago

“Ravie de retrouver nos bons produits français à Londres. Livraison impeccable. Bon service. Merci, je recommanderais très certainement !”

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Posted 4 years ago

“It was ok, parcel delivered on time, but the big problem for me is all the plastic used for wrapping plus the tiny green bits to maintain everything in the box, it's really too much for me.”

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Posted 4 years ago

“I’m giving 3 stars just because they’ve some of the money without telling the reason. Packaging was poor”

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Posted 4 years ago

“Items delivered as promised and amazingly well packed.Everything intact and as ordered.A welcome reminder of French shopping trips!”

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Posted 5 years ago

“It took some effort to find someone selling the tea bags I wanted but what a find!! Easy website to order from,super communication and fast delivery.”

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Posted 5 years ago

“Great selection of french products but too much packaging, website not great a bit dated..”

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Posted 5 years ago

“One item didn’t arrive and I haven’t been refunded, the chocolate Easter egg was broken on arrival and I ordered 4 small tins which were substituted for one large tin (if this had been communicated to me I would have cancelled the item). I emailed customer services with photos over a week ago and I have had no response.”

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Posted 5 years ago

Very sorry about this, e-mails should be replied to within 24 business hours always. Please e-mail customerservice@frenchclick and matthew@frenchclick.com and we'll be able to get the items refunded or resent for you.

Posted 5 years ago

“With travel restrictions in place I’ve been unable to restock on my usual tins of Creme de Marrons that I always bring home, so finding this company has been ace! Simple to place Order and delivered right on time, Thankyou!”

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Posted 5 years ago

“Covid has meant no trips to France, and there are some things I miss from French supermarkets. It's so nice to be able to get them. In particular Dijon Mayonnaise be and Ducros seasonings. Brilliant, and not as expensive as I thought it would be.”

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Posted 5 years ago

“Order arrived on time and intact. Always exciting to open up the box!”

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Posted 5 years ago

“Good service, impressed with the safe, substantial packaging.”

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Posted 5 years ago

“Livraison rapide ! Et tout était nickel ! Super produits et grand choix !! Juste dommage pour les quantités! On a commandé plusieurs bouteille de champomy pour l’anniversaire de mon fils ! et on en a reçu que 1 ! Sûrement plus de disponibilité :)”

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Posted 5 years ago

“Very pleased with my order. Will order French products again!”

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Posted 5 years ago

“I love using French Click, there's so much to choose from. It's really easy to order and you get to choose your delivery day. Comes with ice packs inside so everything is kept nice and fresh!”

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Posted 5 years ago

“Delivered on the day however 4 hours after the agreed ETA without informing me. Could do with more customer service”

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Posted 5 years ago

“Reasonably good choice of my favourite products. Unfortunately the main item I wanted was out of stock in the large size and the smaller size I ordered was shown on the delivery note as zero (first I knew it wasn’t going to arrive). Communication about delivery was good and order was delivered Within a few days. Not sure I’ll use this site again.”

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Posted 5 years ago

“Just what the doctor ordered! We will continue to buy fro you Many thanks for excellent service David Mostyn”

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Posted 5 years ago

“Excellent quality product”

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Posted 5 years ago

“Good clear comprehensive website. product prices very competetive and good deleivery options. Goods well packaged and arrived on date specified. A very good service.”

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Posted 5 years ago

French Click is rated 4.6 based on 10,679 reviews