French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 5 years ago

“Parfait ! Arrivé comme prévu et 100% français !”

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Posted 5 years ago

“Item arrived quickly and convenient especially as I can’t go to France and purchase myself.”

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Posted 5 years ago

“I found Frenchclick on an internet search following a France magazine article on UK based French food shops. My order was delivered promptly when they said it would arrive and the products were exactly as ordered. Prices were very reasonable”

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Posted 5 years ago

“So excited to receive our first order from Frenchclick which arrived on time and well packaged.”

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Posted 5 years ago

“Excellent choice at reasonable prices. Delivered as promised. Will happily use them again.”

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Posted 5 years ago

“I was glad to able to buy this product on line as it is not available in shops in UK as far as I know . The lack of a fifth star is because it was overly expensive and ridiculously over packaged .”

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Posted 5 years ago

“Order received on time and just one item missing. Just be careful when packingmixed veg tins which have been squashed and going to be a challenge to open.”

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Posted 5 years ago

“Good service, good products. No complaints.”

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Posted 5 years ago

“Regular satisfied customer for some years now, can get a lot of otherwise hard to source French favourites from them. Amazed and relieved their stock is not more impacted by Brexit. Delivery staff are friendly but if you are used to precise timings from the big grocery firms, you might find the three hour delivery windows a bit frustrating!”

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Posted 5 years ago

“super service products are great, will deal with you again.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Really fresh when my order got delivered & the quality was of the highest standard. Mr Gareth Polkinghorne”

French Click 5 star review on 18th July 2021

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Posted 5 years ago

Very happy to hear that, thanks for sharing the picture!

Posted 5 years ago

“Good products well packed up for delivery, rather bad website higgledy-piggledy very small writing difficult to follow .”

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Posted 5 years ago

“Easy to access and very quick delivery. Thank you”

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Posted 5 years ago

“My French husband has not been able to visit his family for 2 years due to covid and as well as missing them he missed the goodies we always bring back! And I missed the mustard mayo I can't find anywhere else! He is so happy to find French click! Easy to order, easy delivery, packed well. 1 item not delivered which was refunded before I received my order. Thank you, you've not seen the last of us!”

French Click 5 star review on 16th July 2021

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Posted 5 years ago

Thanks for the feedback and sharing the picture. Hope you enjoyed everything.

Posted 5 years ago

“Always efficient & great being able to buy some of my favourite products from France, especially the coffee.”

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Posted 5 years ago

“The bottles of water were just as we wanted, but unfortunately the website does no inform you (or stop you from ordering) that the maximum order for bottles of water is 26, I ordered 36 and was surprised to discover a "short " delivery.”

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Posted 5 years ago

“Our order still hasn't arrived and was promised last night! No word either Terrible”

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Posted 5 years ago

Very sorry for the delay. I can see the order has been put in for tomorrow. We have been waiting for more stock of the Bresse and will be in touch ASAP to confirm a delivery date.

Posted 5 years ago

“My daughter recently ordered some French goodies for me for Father’s Day, I was impressed with the variety of items that she managed to get me. So, when we cancelled our holiday to France, I decided to cheer myself up by placing my own ordering. I didn’t realise the range of items available, so order was placed, I soon received an email telling me my order was on its way. The items were delivered on time, no breakages so very impressed. I will be ordering further items in the future.”

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Posted 5 years ago

French Click is rated 4.6 based on 10,848 reviews