French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,906 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering good delivery and still very cool when it arrived”

Helpful Report

Posted 1 year ago

Merci for your wonderful review! We're thrilled to hear that you found the ordering process easy and that your delivery arrived in great condition. It's our goal to ensure everything reaches our customers perfectly cool and ready to enjoy. We appreciate your support and look forward to serving you again soon! 🌟

Posted 1 year ago

“Super company, swift dispatch and delivery, excellent price for items I bought. Highly recommend shopping here for beloved French produce. Bought chocolate adored by partner and made them very happy.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your glowing 5-star review! We're delighted to hear that you enjoyed our swift service and found excellent prices on our French produce. It's wonderful that the chocolate brought happiness to your partner – that's exactly what we aim for! Your recommendation means a lot to us, and we can't wait to welcome you back for more delightful treats soon! 🍫💕

Posted 1 year ago

“Excellent service and a wonderful range of French products. In the very odd time that I have had a problem it was solved very quickly and easily. Great products and great service!”

Helpful Report

Posted 1 year ago

Merci beaucoup for your excellent 5-star review, Andrew! We're thrilled to hear that you appreciate our service and range of French products. It's our pleasure to resolve any issues quickly for our valued customers. Your kind words mean so much to us, and we can't wait to delight you with more great products in the future! 😊

Posted 1 year ago

“The website was easy to use and the delivery was made on time, but they made a mistake with one of the products I ordered: it had been replaced with another one”

Helpful Report

Posted 1 year ago

Merci for your feedback and for giving us a 3-star rating! We're pleased to hear that you found our website easy to use and appreciated the timely delivery. However, we sincerely apologise for the mix-up with your order. Please know that we take such matters seriously and will look into it. Please email sales@frenchclick.com with the details and your order number as the subject. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future!

Posted 1 year ago

“I recently placed an order for Pujet olive oil. Very efficient service and speedy delivery.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic 5-star review! We're so pleased to hear that you had an efficient experience and speedy delivery with your order of Pujet olive oil. Your satisfaction is our priority, and we look forward to bringing you more of our delicious products in the future! 🫒✨

Posted 1 year ago

“Only place I could find this product unless in France. Quick delivery, well packaged”

Helpful Report

Posted 1 year ago

Merci beaucoup for your wonderful 5-star review! We're so pleased to hear that you found our product and that the delivery was quick and well-packaged. Your satisfaction means the world to us, and we look forward to serving you again soon! 😊

Posted 1 year ago

“Recently bought 2 x Papillon Roquefort AOC (Quart Pain) 750g for a cheese and wine party. One arrived damaged during transit. No quibbling about a replacement and it arrived in time for the party! By the way, forget Papillon Red, Societe or supermarket own brand Roquefort. Papillon Black is in a class of its own, totally stunning. Thank you, French Click”

Helpful Report

Posted 1 year ago

Merci beaucoup for your amazing 5-star review! We’re so delighted that the replacement arrived just in time for your cheese and wine party. We're thrilled to hear that you enjoyed the Papillon Black—it really is extraordinary! Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! 🧀🍷

Posted 1 year ago

“It was fine. The delivery man left the box outside my door, didn't even ring the bell.”

Helpful Report

Posted 1 year ago

Merci for your feedback and for taking the time to rate us. We're sorry to hear about the delivery experience with DPD Local; our aim is always to ensure items are delivered with care. We'll make sure to address this with DPD to improve in the future. We hope to serve you better next time!

Posted 1 year ago

“Great service, good quality food.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic 5-star review! We’re delighted to hear you enjoyed our service and found the food to be of great quality. Your satisfaction is incredibly important to us, and we can’t wait to serve you again soon! 😊

Posted 1 year ago

“Good value for money, quick delivery”

Helpful Report

Posted 1 year ago

Merci beaucoup for your fantastic 5-star review! We're thrilled to hear that you found our offerings to be great value for money and that your delivery was quick. Your satisfaction is our top priority, and we look forward to serving you again soon! 😊

Posted 1 year ago

“Very happy. Got what I wanted. Reasonable price. No delivery issues. Will get again”

Helpful Report

Posted 1 year ago

Merci beaucoup for the amazing 5-star review! We're thrilled to hear you found what you wanted at a reasonable price and that your delivery experience was smooth. Your satisfaction is our top priority, and we can't wait to serve you again! 😊

Posted 1 year ago

“Such a wide range on the products available, it’s like being in France! Efficient delivery, very happy customer 😀 Merci French Click”

Helpful Report

Posted 1 year ago

Merci beaucoup for the wonderful 5-star review! We're so glad to hear that you enjoyed our wide range of products and felt transported to France. It's fantastic to know that you had an efficient delivery experience. Your happiness means the world to us, and we can't wait to welcome you back for more French delights! 😊

Posted 1 year ago

“I have had a truly excellent experience with this company and their customer service is flawless”

Helpful Report

Posted 1 year ago

Thank you for the wonderful 5-star review! We're absolutely thrilled to hear you had an excellent experience with us and that our customer service met your expectations. Your kind words inspire us to continue delivering the best. We look forward to serving you again soon!

Posted 1 year ago

“I had a very quick response to my enquiry but was sad to hear that you only deliver to London post codes. so I could not buy your products. A pity, I would have made regular purchases.”

Helpful Report

Posted 1 year ago

Very sorry about this, it's a misunderstanding I think. We deliver all over the UK from £6.89, you can find delivery charge info here: https://www.frenchclick.co.uk/t-shipping.aspx

Posted 1 year ago

“Good choice of quality products and great customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic 5-star review! We're thrilled to hear you enjoyed our selection of quality products and that you experienced great customer service. Your support is invaluable to us, and we look forward to serving you again soon!

Posted 1 year ago

“Great products, delivered without any fuss”

Helpful Report

Posted 1 year ago

Thank you for the amazing 5-star review! We're delighted to hear you loved our products and that they were delivered without any fuss. Your satisfaction is our priority, and we can't wait to assist you again in the future!

Posted 1 year ago

“Great delivery time! Highly recommed.”

Helpful Report

Posted 1 year ago

Thank you for the fantastic 5-star review! We're so pleased to hear you appreciated our delivery time. Your recommendation means a lot to us, and we can't wait to serve you again in the future!

Posted 1 year ago

“Great service and price! Used to send Suchard and Cote d'Or goodies to mt mother for Mother's Day and all worked perfectly.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review! We're delighted to hear that everything went perfectly for your Mother's Day gifts. Your appreciation for our service and prices means a lot to us. We hope to assist you again in the future!

Posted 1 year ago

“Great to find a supplier for these little treats which came within 3 days of ordering. Very reasonable delivery charge.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found us and that your little treats arrived so quickly. We appreciate your recognition of our delivery charges as well. We look forward to serving you again soon!

Posted 1 year ago

“Speedy delivery and great products. Have used multiple times and definitely would use again”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced speedy delivery and enjoyed our products. Your continued support means so much to us, and we look forward to serving you again soon!

Posted 1 year ago

French Click is rated 4.6 based on 10,906 reviews