French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,834 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,834 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, goods arrived very quickly and in perfect condition. Many thanks!”

Helpful Report

Posted 1 year ago

Thanks for the feedback and 5 star rating. We're delighted the service was great and everything arrived quickly and in perfect condition.

Posted 1 year ago

“very good service, fast delivery”

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Posted 1 year ago

Thanks for the feedback and 5 star rating. We're very happy you like the service and fast delivery.

Posted 1 year ago

“Good choice of French products, though some are more expensive than in local supermarkets. Easy to order, quick delivery.”

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Posted 1 year ago

Merci pour votre avis positif! We're happy to know you enjoyed our selection of French products and found our ordering process easy with quick delivery. We appreciate your feedback on pricing too—it's always helpful for us. Looking forward to serving you again soon! À bientôt!

Posted 1 year ago

“Delicious Cote d'Or Belgian chocolates have been my favourite since childhood. Thank you for your prompt delivery !”

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Posted 1 year ago

Merci beaucoup pour votre excellent avis! Nous sommes ravis que les chocolats Cote d'Or vous rappellent de si bons souvenirs d'enfance. Votre satisfaction est notre priorité et nous sommes heureux d'avoir pu vous livrer rapidement. À très bientôt pour plus de délices chocolatés!

Posted 1 year ago

“Very good 👍 great product really pleased will be back for more shortly, thanks 🙏”

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Posted 1 year ago

Merci beaucoup for your great review! We're so glad to hear you had a very good experience with us. Your support means a lot, and we look forward to bringing you more wonderful products in the future! À bientôt!

Posted 1 year ago

“Three bags of Carambars for £20 delivered, used to get them at school for doing well at French. Wish they had the 'elastique' ones but such is life.”

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Posted 1 year ago

Merci pour votre super avis! We're thrilled to hear you enjoyed the Carambars and that they brought back fond memories from school. We appreciate your suggestion about the 'elastique' ones—it's always nice to hear what our customers are looking for, we'll check to see if we can get them.

Posted 1 year ago

“Delivered to the wrong person. I have wasted money on this company and customer service don’t offer to fix the problem”

Helpful Report

Posted 1 year ago

We truly apologise for the inconvenience you've faced with your delivery, we have checked the order and it was delivered to the address that was on the order when it was placed. We tried to resolve it by offering free delivery if you wish to order again.

Posted 1 year ago

“Reblochon is hard to find where I live. Finding French Click was perfect. Well packaged, efficient delivery. Bought for my French neighbour who makes a really delicious Tartiflette & she insists on Reblochon!!! Would highly recommend French Click. Will be ordering again. Thank you.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your wonderful review! We're thrilled to hear that you found the Reblochon you were looking for and that you appreciated our packaging and delivery. It’s great to know that it'll be put to good use in your neighbor’s Tartiflette! We truly value your recommendation and can't wait to assist you with your next order. À très bientôt!

Posted 1 year ago

“Quick and efficient delivery of quality products. Excellent service.”

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Posted 1 year ago

Merci beaucoup for your amazing review! We're delighted to hear that you received your order quickly and found our products to be of high quality. It's our pleasure to provide excellent service, and your kind words motivate us to keep up the good work. We look forward to serving you again soon!

Posted 1 year ago

“I am about to try the Toulouse sausages I bought from you and which arrived 4 days before their use by date. I portioned up and froze them all. If buying from you in the future, I'd welcome a longer use by date. Once tasted I can write again. I am cooking some up tomorrow to have with an onion gravy and mashed potato.”

Helpful Report

Posted 1 year ago

Merci beaucoup for your thoughtful review! We're excited to hear you're trying our Toulouse sausages and that you found a way to store them. Your feedback on the use by date is appreciated, and we will certainly take it into consideration for the future. Enjoy your meal tomorrow with the onion gravy and mashed potatoes—we hope it's delicious! We look forward to hearing your thoughts after you taste them!

Posted 1 year ago

“Easy to order, quick delivery and some of my favorites French foods, magic”

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Posted 1 year ago

Merci beaucoup for your delightful review! We're thrilled to know that you found ordering easy and enjoyed a speedy delivery. It’s wonderful to hear that we could bring a little magic to your favorite French foods! We can’t wait to serve you again soon!

Posted 1 year ago

“The products we order from French Click are just wonderful. Service is terrific and delivery is great with not too much packaging.”

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Posted 1 year ago

Merci beaucoup for your fantastic review! We're so glad to hear you love our products and that our service met your expectations. It's great that you appreciated our thoughtful approach to packaging too! We look forward to delighting you with more wonderful offerings in the future!

Posted 1 year ago

“Incompetent delivery service. Ignored instructions to leave in safe place if not in. Placed in DPD drop off. QR code doesn't open door. Unable to speak to anyone in French Click or DPD. E-mails ignored. Considering closing my account.”

Helpful Report

Posted 1 year ago

We sincerely apologise for the frustration you've experienced with the delivery service. Your feedback is important to us, and we understand how disappointing this situation is. We're currently looking into this issue with DPD to see why they didn't follow the delivery instructions and took it to the parcel shop instead.

Posted 1 year ago

“My order arrived, well wrapped, at the time stated and with no goods missing so I am happy to recommend the company.”

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Posted 1 year ago

Merci beaucoup for your lovely review! We’re delighted to hear that your order arrived in perfect condition and on time. Your recommendation means the world to us, and we're always here to ensure you have a great experience. We look forward to your next visit!

Posted 1 year ago

“Cheese was delivered well packed. Good quality will be buying again very soon.”

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Posted 1 year ago

Merci beaucoup for your wonderful review! We're thrilled to hear that your cheese arrived well packed and met your expectations for quality. Your satisfaction is our goal, and we truly appreciate your support. We can’t wait to have you back with us for your next purchase!

Posted 1 year ago

“After short delay goods arrived in good condition thank you”

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Posted 1 year ago

“Easy to navigate site and prompt delivery.”

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Posted 1 year ago

Merci beaucoup for your fantastic review! We're so pleased to hear that you found our site easy to navigate and that you received your order promptly. Your feedback is invaluable to us and fuels our commitment to excellent service. We look forward to serving you again in the near future!

Posted 1 year ago

“Excellent products and efficient delivery”

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Posted 1 year ago

Merci beaucoup for your excellent review! We're thrilled to know that you found our products to be top-notch and that the delivery was efficient. Your satisfaction is our priority, and your kind words motivate us to keep delivering the best. We look forward to serving you again soon!

Posted 1 year ago

“Excellent 👌 company excellent uk company!.”

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Posted 1 year ago

Merci beaucoup for your fantastic review, Kat! We're delighted to hear that you think so highly of our company. Your support means a lot to us, and we aim to keep delivering excellent service. We can't wait to see you again soon!

Posted 1 year ago

“Always good and service excellent”

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Posted 1 year ago

Merci beaucoup for your wonderful review, David! We’re thrilled to hear that you consistently enjoy our service. Your kind words inspire us to keep providing excellent experiences. We can’t wait to welcome you back soon!

Posted 1 year ago

French Click is rated 4.6 based on 10,834 reviews