French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“French foods service in London. Foods are fresh very well. The only problem is availability of certains products online available but when order arrived certains items are not. Annoying but it's is part of life so must accepted. Be using them for years happy with their service and recommend them. X bin appétit.”

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Posted 4 years ago

“I’m very glad I have found this French store in London! Very satisfied with my recent purchase, also customer service is very helpful. Many thanks !”

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Posted 4 years ago

“Love being able to have a little bit of Frznce in my home”

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Posted 4 years ago

“Always excellent”

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Posted 4 years ago

“All l can say is thank goodness you are there, we are both very keen on French food, especially beurre patissier (my husband is a keen baker)and various terrines and saucissons!”

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Posted 4 years ago

“My order arrived very quickly and was very well packed. Will certainly use again.”

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Posted 4 years ago

“Our order arrived on time and exactly as ordered. Excellent”

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Posted 4 years ago

“very good delivery and telephone service.”

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Posted 4 years ago

“Great to get these products from France in UK”

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Posted 4 years ago

“Amazing customer service!”

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Posted 4 years ago

“Very quick and easy service”

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Posted 4 years ago

“قاطعوا منتجات فرنساء”

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Posted 4 years ago

“Great - came next day”

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Posted 4 years ago

“Good service, good packaging. The only issue is availability of products is not updated on website and there is no communication from customer service. Some items were missing and no explanation or email from customer service. I guess products were out of stock.”

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Posted 4 years ago

“All the french food I love through the post ! Being an expat sometimes you miss food from home. With brexit this has made harder to get some of my favourite treat delivered. I’m glad I discovered this website. Delivery was smooth and considering the amount I have ordered it was reasonably priced. I have now managed to make at home a pork casserole like my mum used to do for my British partner by using some spice I couldn’t find here. I got my favorite Belgian chocolate ordered and the list keeps on. I will order again !”

French Click 5 star review on 14th October 2021

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Posted 4 years ago

“Not a great experience at all. My order has been lost. The customer service team hanged up on me and no further help or refund from their side. I would not recommend my friends this company.”

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Posted 4 years ago

Very sorry to hear this. We're investigating as it seems ParcelForce should have delivered it. We're waiting to get more details from their driver.

Posted 4 years ago

“Great stuff, not generally available in the supermarket. Competitively priced and with speedy delivery, it's all great.”

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Posted 4 years ago

“An excellent company providing a speedy and accurate service.”

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Posted 4 years ago

“excellent service, good quality delicious food. Prompt delivery.”

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Posted 4 years ago

“Quality produce, carefully wrapped. Such a delight to find all the products I miss from my time in France. A new regular customer here!”

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Posted 4 years ago

French Click is rated 4.6 based on 10,848 reviews