French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

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“Brilliant service from start to finish, will definitely be using again and will recommend to friends and family.”

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Posted 4 years ago

“Good choice of products that are not easy to source in the UK. Very pleased to find them available online and mostly at reasonable prices. Easy shopping experience and efficient delivery.”

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Posted 4 years ago

“Ordering and delivery very easy and efficient. One item in the delivery was not precisely what we ordered but close enough not to matter really. The cheese was very good indeed- particularly the Saint Felicien du Dauphine which we will certainly be ordering again.”

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Posted 4 years ago

“We ordered coffee. It was delivered on time. Easy!!!”

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Posted 4 years ago

“very good”

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Posted 4 years ago

“My order was delivered quickly and with the products were great, I was very happy with my order!!”

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Posted 4 years ago

“Entirely satisfied with both my deliveries. Handy to be able to choose a delivery date according to price and/or convenience. I'm delighted that I can continue to keep a stock of Ricore and Ebly, even when I can't get to a French supermarket. And some fromage de brebis for a special treat!”

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Posted 4 years ago

“Easy to order, promptly delivered. Prices reasonable. What's not to like?”

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Posted 4 years ago

“I never received the four items that I had ordered and paid for. Eventually I was told that 50% of the order could not be sent. They did not have it. Too long in waiting for that 'news', for nothing it turned our to be. Don't sell me stuff, charge me, accept payment and then do not follow through. I cancelled the order, of course. Truly disappointing.”

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Posted 4 years ago

Very sorry about this. It looks like we had a stock problem with the order, so we ended up voiding and refunding it.

Posted 4 years ago

“I have been using this company for about 5 years and they really are the best even during the Pandemic they helped everyone with some of our orders. Like me some were asking for what they usually ordered but that was not possible but they explained it was not possible to send as many but send some. This is how they go above and beyond helping to keep their customers supplied. They are the best and I thank them from bottom of my heart ❤️”

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Posted 4 years ago

“It’s been a while since I used French Click, it’s as good as ever. The quality of the products is first class. The delivery was super fast and exceptional well packaged. Best of all they have a great selection of Gluten Free products. I’m will continue to use French Click’s great value.”

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Posted 4 years ago

“Being a bit of a Francophile for many years now and having my normal route to France abandoned by PO Ferries from Hull I missed being able to bring items typically French home. By sheer chance I found that I could source some of my favourite Gratin Dauphinoise from French Click(William Saurin). From ordering to delivery it was a painless process and I am now a Happy Chappy.”

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Posted 4 years ago

“Efficient and tasted wonderful.”

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Posted 4 years ago

“I bought about £100 of different French cheese. The order was delivered on time and as expected. I would definitely use French Click again”

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Posted 4 years ago

“Really happy to find products that I cannot find in UK, good prices and quick delivery.”

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Posted 4 years ago

“Everything I like from french supermarkets”

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Posted 4 years ago

“Ordered 5 tins of cassoulet and they arrived well packed in a couple of days. Very good service”

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Posted 4 years ago

“Good value and quality products, a new favourite.”

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Posted 4 years ago

“Great range of products. We always look forward to our delivery and on the one occasion that there was an issue, it was swiftly resolved with great customer service.”

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Posted 4 years ago

“Good choice of products. Fast and efficient service.”

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Posted 4 years ago

French Click is rated 4.6 based on 10,848 reviews