French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,679 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sent flagelots instead of haricots verts so not very happy. Too much polystyrene packing ( non recyclable) for a tiny number of items”

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Posted 5 years ago

“The parcel was delivered on time and the fresh products were still cool. All the tins were in good condition and I will certainly order from them again. Outside London takes at least 2 weeks for delivery, which I mut remember in future.”

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Posted 5 years ago

“Wonderful products. Easy to navigate site.”

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Posted 5 years ago

“Happy with the service, the error that happened with the delivery was soon sorted out. Shall use his company again.”

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Posted 5 years ago

“I was disappointed when I wanted to order more than one tin of lentils that I was unable to do so. When I phoned to ask if this was a fault with your website, I was told that you did not have enough in stock for customers to have more than one. Surely with a tinned item you must be able to get sufficient stock of a very ordinary item.”

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Posted 5 years ago

Sorry to hear this. We have very high demand for some items to ensure we have enough stock for all customers the amount you can purchase is limited to 1 for the moment. Once the present crisis is over we will be able to life these restrictions.

Posted 5 years ago

“Order not received”

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Posted 5 years ago

“Amazing to be able to get access to French products in the UK. Very quick and reliable.”

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Posted 5 years ago

“my order arrived on time, happy with the service”

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Posted 5 years ago

“French Click is fantastic. Great service and great products. So nice to get a bit of France delivered to your door!”

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Posted 5 years ago

“The sauccison makes a very tasty warm potato salad. Quite expensive but worth it for the quality.”

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Posted 5 years ago

“Not budget prices but a very reliable way to obtain an excellent range of quality products often difficult to source in the UK, with first class service.”

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Posted 5 years ago

“Everything i ordered arrived and the food was excellent. Would buy again but the delivery time lets it down somewhat. On time but a few weeks delivery”

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Posted 5 years ago

“It is the first time I shopped with French Click and would recommend them. The product choice is great and the quality of the products I ordered was outstanding. The goods were packed with exceptional care. Most of the items I ordered are only available in France. I will definitely use them again. There is a 2-3 weeks delay when you place an order which is acceptable. I look forward to place my next order in the near future.”

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Posted 5 years ago

“I ordered 5 packets of Nuit Calm Miel herbal tea which as a family we like very much. Very relaxing at the end of the day and it helps us to sleep. France click have a well organised and extensive website and the prices are very reasonable . They arrived well wrapped, i was impressed. They did take a long time to get here, however, so I assume that they were brought from France to order. No a major problem if your purchase is not urgent.”

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Posted 5 years ago

“Product arrived well packed and long 'use by' dates. Excellent service.”

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Posted 5 years ago

“I would highly recommend French Click.”

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Posted 5 years ago

“Arrived in given time scale a d was as described.”

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Posted 5 years ago

“It's so great to be able to buy our favourite French goodies while stuck here in the UK! The prices are reasonable - a small-ish markup from the French prices but not prohibitive. My parcel came ver well packed - cold goods came wrapped in a cold gel pack, and even the shower gels were separately wrapped with tape around the top to prevent leakages. Only one item was unavailable, and Frenchclick made a Paypal refund to the full value. Will definitely shop with them again.”

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Posted 5 years ago

“Great products and great service.”

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Posted 5 years ago

“Order arrived on chosen date. However the delivery takes 2 weeks or over to arrive. The wait is long”

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Posted 5 years ago

French Click is rated 4.6 based on 10,679 reviews