French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely range of French goods. Very good service too”

Helpful Report

Posted 1 year ago

Thanks for the feedback and 5 star rating. We're delighted you enjoyed the goods and service.

Posted 1 year ago

“Absolutely love this company. Genuine French products delivered to your door quickly and efficiently. Excellent customer service . Highly recommended.”

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Posted 1 year ago

Thank you for your amazing 5 star review! We're so glad to hear that you love our genuine French products and that our delivery and customer service met your expectations. Your strong recommendation means the world to us!

Posted 1 year ago

“Very happy with my purchase which the price was very reasonable but the time of delivery was impressive. It was exactly as stated. No complaints.”

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Posted 1 year ago

Merci beaucoup pour votre incroyable avis 5 étoiles ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre achat et que notre temps de livraison vous a impressionné. Votre satisfaction est notre priorité et nous apprécions énormément votre retour positif !

Posted 1 year ago

“First class service, items extremely well packaged and arrived as detailed.”

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Posted 1 year ago

Thank you so much for your fantastic 5 star review! We're delighted to hear that you enjoyed our first class service and that your items arrived perfectly packaged and as described. Your feedback is incredibly valuable to us!

Posted 1 year ago

“Good selection of products and delivered on time”

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Posted 1 year ago

Thank you so much for your wonderful 5 star review! We're thrilled to hear that you found our product selection to your liking and that everything was delivered on time. Your satisfaction is what drives us, and we truly appreciate your support!

Posted 1 year ago

“Always on time. Well packaged and good quality food. The items I require don't seem to be availale anywhere else.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review and 5 star rating! We’re thrilled to hear you found our food well-packaged and of great quality. It's always our goal to provide items that aren’t easily available elsewhere. Your support means a lot to us!

Posted 1 year ago

“Great selection of goods. Fair prices for items not readily available in UK. Fast delivery and safely packed.”

Helpful Report

Posted 1 year ago

Thank you so much for your excellent review and 5 star rating! We're delighted you found our selection appealing and appreciate our fair pricing and fast delivery. Your satisfaction is our priority!

Posted 1 year ago

“Great products and they arrived on the day of choice. We bought French from Licques farm (Label Rouge) and the taste, the meat texture... they are just amazing . All fresh products came wrapped with ice and not even 20 % was melted. As I was checking the journey, it only took 14 hours by DHL. I still dream that one day, British supermarkets will have such a quality and variety of food.”

Helpful Report

Posted 1 year ago

Thanks for the feedback and 5 star rating! We're very happy you liked the chicken and it arrived very fresh!

Posted 1 year ago

“Good offers, not bad prices and prompt delivery”

Helpful Report

Posted 1 year ago

Thanks for your wonderful review and 5 star rating! We're pleased you found our offers good and appreciated the prompt delivery.

Posted 1 year ago

“Products good quality and delivered promptly.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review and 5 star rating! We're thrilled to hear that you are satisfied with the quality of our products and the prompt delivery. Your support means a lot to us!

Posted 1 year ago

“Great company kept me up to date with delivery eta and a fab product!”

Helpful Report

Posted 1 year ago

Merci beaucoup pour votre super avis et votre note de 5 étoiles ! Nous sommes ravis d'apprendre que vous avez été satisfait de la communication concernant la livraison et que le produit vous plaît. Votre satisfaction est notre priorité !

Posted 1 year ago

“Good price with the chocolate but it doesn’t have many choices so may not be back too often unless some they got some kind of offers”

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Posted 1 year ago

Thank you for your review and 4 star rating! We're glad you liked the chocolate and appreciate your thoughts on our selection. We're always working to enhance our offerings, so stay tuned for exciting promotions in the future!

Posted 1 year ago

“We lived in France for 17 years and this is the reason we like to purchase food items that are hard to find in England. We have always been very happy with you products but find issue with this last delivery. The Toulouse sausages were inedible having skins like leather and little garlic . Overall the sausages had little flavour and were binned. The other products were fine. Michael ffinch Mitchell”

Helpful Report

Posted 1 year ago

Thanks for the feedback and sorry the Toulouse sausages were not good, please email sales@frenchclick.com with your order number as the subject and they will investigate and sort this.

Posted 1 year ago

“A very impressive company who delivered promptly with a parcel that was tidily packed. There is a wide selection available of my favourite French supermarket products at a competitive price. I shall certainly use them again.”

Helpful Report

Posted 1 year ago

Thanks for the feedback and 5 star rating. We're glad you like the products and prices.

Posted 1 year ago

“great items and fabulois service”

Helpful Report

Posted 1 year ago

Thanks for the feedback and 5 star rating. We're delighted you liked the items and service!

Posted 1 year ago

“Great service and the best dressing”

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Posted 1 year ago

Merci beaucoup pour votre avis incroyable et cette note de 5 étoiles ! Nous sommes ravis d’apprendre que vous avez apprécié notre service et notre vinaigrette. Votre satisfaction est notre priorité, et vos éloges nous motivent à continuer d’offrir le meilleur !

Posted 1 year ago

“Excellent choice of products. Very well packaged. Really good and efficient customer service if there is an issue with any product. I miss living in France so much and this brings a bit of home comforts to me in the UK. Highly recommend French Click!”

Helpful Report

Posted 1 year ago

Thank you for the fantastic review and 5-star rating! We're so glad to hear that our products and service have brought a taste of home to you in the UK. Your recommendation means a lot to us!

Posted 1 year ago

“Ordered some Bonne Maman Caramel Tartlets to get my son through uni revision. Very reasonably priced (Amazon were charging three times as much!) and arrived on day organised.”

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Posted 1 year ago

Thank you so much for your wonderful review and 5-star rating! We're thrilled to hear that our prices were competitive and that your delivery arrived as planned. Wishing your son the best in his studies!

Posted 1 year ago

“Very good service and products. Delivery was great.”

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Posted 1 year ago

Thanks for the review and 5 star rating! We're very happy the products and service were very good.

Posted 1 year ago

“I entered the correct address but they snet i to the wrong one and they won't refund the postage. Very poor.”

Helpful Report

Posted 1 year ago

Sorry about this, it looks like this order was sent to the delivery address placed on the order. Please check your receipt email which will have the delivery address on the order at the time it was placed.

Posted 1 year ago

French Click is rated 4.6 based on 10,540 reviews