French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a recent trip to France, I fell in love with several products that I was determined to be able to restock in my kitchen as they had become apart of my everyday routine. I’m so thankful for the wide array of products that French click carry. I will continue to be a return customer. Merci!”

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Posted 2 years ago

“Good prices and prompt service”

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Posted 2 years ago

“Great service and quick delivery. The product is top notch and such a long shelf life. Perfect for entertaining, easy preparation and superb flavour. Thank you French Click.”

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Posted 2 years ago

“sorry to say but the 1st parcel was perfect pero the 2nd well came very late in the day plus did not have enough ice packs ect”

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Posted 2 years ago

“Excellent variety of real French Cuisine, the quality is second to none. Very highly recommended.”

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Posted 2 years ago

“Very good choice of products, particularly one I haven't been able to find in my supermarket recently”

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Posted 2 years ago

“Disappointed, they advertis stock, you oder then on delivery not supplied, out of stock. Many many items advertised but not available, getting worse.”

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Posted 2 years ago

Very sorry to hear this. Generally we have had improving supply and very good item availability in the last few months. We can offer free delivery when you order again if you had a lot of items removed so you can get them without paying for delivery again. Please email customerservice@frenchclick.com with your order number as the subject and we'll remove any delivery charge on it.

Posted 2 years ago

“Always pleased with orders from French Click but notice the prices have gone up”

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Posted 2 years ago

“A lovely range of products, great service delivered on time and in good condition.”

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Posted 2 years ago

“All item delivered quickly and good prices”

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Posted 2 years ago

“Superb service, so well packed, quick delivery and great communication. 5 stars, well done”

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Posted 2 years ago

“Very good service, goods arrived on time and they were well packed so no damage. Iwill use them again.”

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Posted 2 years ago

“Item corresponding to its description. Very fast dispatch. Thanks.”

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Posted 2 years ago

“Loved loved loved the aioli and mozerrella pesto flavours but thought the chicken was too subtle”

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Posted 2 years ago

“Very good products and service.”

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Posted 2 years ago

“French Click have the best of French Cuisine to offer, and, delivered straight to your door. No hassle and easy to use website. Highly recommended.”

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Posted 2 years ago

“Excellent service, quick delivery. Great prices”

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Posted 2 years ago

“Greatcselection good prices and speedy divery”

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Posted 2 years ago

“Easy to deal with. Good communications. Smooth transaction and wonderful products. More to enjoy.”

French Click 5 star review on 29th May 2023

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Posted 2 years ago

“I have just been acquainted with French Click, having discovered that they stock, the La Laitière products which I no longer can find in Waitrose. I was very impressed with the speed and efficiency of the service. The only thing I was annoyed about was that the items were only a few days away from the Sell y Date, which should not happen with dairy products. Also, a better way should be found of keeping the items cold, without them arriving soaked ought to be found, but that is less important than a closer attention to the sell By Date!”

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Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews