French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and delicates very well packaged- Gold Star”

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Posted 2 years ago

“I love this company. I visit friends in France but only take hand luggage, I love the items they use in their home. I was so happy when I found French Click, I now how those wonderful items in my home here.”

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Posted 2 years ago

“'French Click' (great name)have a particular range of products that we really miss after many years of going to France. This year, the supermarkets were closed (as everything quite often is in France for some odd reason) on our way home, so we looked on-line for them and found FC. The delivery was quick and well packed in a chilled inner layer. We will certainly use them again, and possibly try other lines.”

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Posted 2 years ago

“well packaged prompt delivery”

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Posted 2 years ago

“I ordered a selection of goodies for a birthday celebration. They arrived exactly when requested, everything in order and chilled. Fantastic service!”

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Posted 2 years ago

“The items arrived on time and were decent value”

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Posted 2 years ago

“Great to find a site where we can have the rillettes, cheese and saucisson, that we crave! Delivery was quick, and even though it costs a bit more, we're delighted to use the site for special treats!”

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Posted 2 years ago

“Well-packaged and prompt delivery. Good service.”

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Posted 2 years ago

“Order all those French things you crave but cannot buy elsewhere and have them delivered. What's not to like?”

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Posted 2 years ago

“Well done for competing with local supermarkets while bringing great variety of French products. Looking forward to buying again. Delivery was easy and prices were right. Congrats.”

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Posted 2 years ago

“Products are fine although a few are out of stock from time to time, and sometimes that is only found out when the parcel arrives. Two of the last 3 orders showed incorrect packing and the last so-called delivery by DPD was a joke.**...as French Click also have these delivery problems DPD should not be offered as a choice. ** delivered before the specified time to a new neighbour 4 houses away who did not know us. A further problem was that the address said no 1, but we live at 11”

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Posted 2 years ago

“Good selection of products. Delivered on time and in great condition. Will order from them again.”

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Posted 2 years ago

“We are disappointed that we are never able to order the following apericubes, Saeur des supporters, Carremont Toque and apericube tonic. as they are always unavailable.”

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Posted 2 years ago

“i only purchase one item from them on like a repeat order and they are really well packed and always arrive when they say , iwill continue to order from them as they provide a great service”

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Posted 2 years ago

“Great products at great prices”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I have been a customer for several years and the high standard is consistent both in the quality of goods and the careful packaging complete with ice packs to retain freshness. Highly recommended.”

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Posted 2 years ago

“Great products, speedy service.”

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Posted 2 years ago

“Excellent prompt service - as usual”

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Posted 2 years ago

“The products are excellent and the service really good. They delivered a wrong item by mistake as it was almost identical to the one I es ted and they came back to deliver the correct one as soon as they could. First class service”

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Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews