French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not receive my order, emailed the company and they did nothing to get the money back or send the order again. WOULD NOT RECOMMEND!!!”

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Posted 2 years ago

“Easy to order and quick delivery, more than pleased”

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Posted 2 years ago

“Have used several times - prompt delivery and excellent goods - recommended Happy of SE9.”

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Posted 2 years ago

“Absolutely brilliant - one of the only retailers to offer fair prices for unobtainable items. I bought Carambar and some other traditional sweets for my father and he was transported right back to his childhood in Lille. Thanks!”

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Posted 2 years ago

“All the cheese arrived well packaged, chilled, and everything ordered was very much enjoyed by the recipient of the gift.”

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Posted 2 years ago

“Delivered on time my favourite summer drink Teisseire Cassis. A bit too much packaging.”

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Posted 2 years ago

“Excellent service! Pity there is no"amend order" when like me I always forget something Pity wine is not available!”

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Posted 2 years ago

“I have been using (and recommending to my friends) French Click for years because of their great selection of products, easy to order, and formidable delivery team (professional, friendly and customer focused)”

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Posted 2 years ago

“Wonderful! Quick and efficient service, really pleased.”

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Posted 2 years ago

“Great find! This was my first order and I was pleased with the result - well packaged and as described. Will keep a look out for new additions.”

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Posted 2 years ago

“Love the red label chicken !”

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Posted 2 years ago

“It's great to find some of my favourite French products only a click away. Good delivery time, too. However, my delivery was extremely over-packaged, despite the metal bottles already having small dents in that could only have happened prior to packing. I don't care about the dents, but I do care about the huge box and the irritating polystyrene bits.”

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Posted 2 years ago

“I am very satisfied with everything, from order to delivery. Will be ordering again.”

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Posted 2 years ago

“Ordered but not in stock. Still waiting. Odd therefore to request a review. Might be better to wait until I have received something to review.”

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Posted 2 years ago

“So many things on that website for French people living abroad. I had to limit myself as I could have bought 1 of everything. And the prices are reasonable. Easy website to navigate, fast delivery. Will use again.”

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Posted 2 years ago

“Good product, efficient service”

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Posted 2 years ago

“Very Happy with the service but would say the website was easier to navigate when you had a list of the products rather than do a search of all products.”

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Posted 2 years ago

“Always great service and good quality French products.”

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Posted 2 years ago

“Merci à French CLick de nous livrer les produits que nous aimons”

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Posted 2 years ago

“The delivery was pretty prompt and the items were well packaged in cooling materials. Although the delivery was to the North of England and far from the London base, I was very impressed with how quickly the order arrived. The range of French goods at Click is excellent and appealing to Francophiles like me.”

Helpful Report

Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews