French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My go-to people for cornichons, cassoulet, and côte d'or. Obviously.”

Helpful Report

Posted 2 years ago

Merci beaucoup for your 5-star rating of French Click! I'm glad to hear that we are your go-to people for all your cornichons, cassoulet, and côte d'or needs!

Posted 2 years ago

“This is a great company and super responsive and reliable with quick despatch!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of FrenchClick! We appreciate your kind words - it is great to know that you have seen our company as great and that we have been responsive and reliable with quick despatch.

Posted 2 years ago

“Always reliable and prices way below what you can find in UK supermarkets. Highly recommended!”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are delighted to hear that you appreciate our reliable service.

Posted 2 years ago

“This is the first time that the packaging cardboard arrives damaged, however the products inside were correct.”

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Posted 2 years ago

Thank you for your 4 star rating of FrenchClick.co.uk! We apologize for the damaged packaging.

Posted 2 years ago

“Yet again another French Click order delivered perfectly. Our favourite for online French shopping, with quality produce at a fair price and with a website that makes ordering easy and enjoyable.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of FrenchClick! We are thrilled to hear that another French Click order was delivered perfectly and that you enjoy our website.

Posted 2 years ago

“Quick service. Not cheap but worth it. Will use them again.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of FrenchClick! We are so pleased to hear that our quick service was worth it to you and that you'll use us again.

Posted 2 years ago

“First time buying from French Click - really impressed, the goods arrived spot on time and the amount of protective packaging was amazing. Great to know where I can now get my favourite French jam. I've already recommended F. C. to my offspring - I know they're missing their holiday Chipsters!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of FrenchClick.co.uk! We're so glad that your first order with us went so smoothly.

Posted 2 years ago

“Excellent choice of products, arrived safely and without hitch. Would definitely use again!”

French Click 5 star review on 25th October 2023

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of FrenchClick. We are delighted to hear that you found our excellent choice of products and that they arrived safely and without hitch. Also thanks for sharing the photo.

Posted 2 years ago

“A very good range of favourite French products (some of which are now available in UK supermarkets, so do your research). The prices are reasonable considering that you'd have to fly over to bring some back yourself from your holidays or work trip, so it's worth it. A few problems with dispatching the wrong items sometimes, but always resolved quickly.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star rating of French Click! We are glad that you appreciate our very good range of French products. Hopefully we'll improve to 5 for next time.

Posted 2 years ago

“Wonderful products. Looking forward to duck confit on christmas eve.”

Helpful Report

Posted 2 years ago

Thank you so much for the five-star rating of FrenchClick. Glad you could get what you needed and well in time for Christmas.

Posted 2 years ago

“good price and delivery to the hour as stated tesseire very good product but unfortunatly1 can leaking they credited imediately with no fuss”

Helpful Report

Posted 2 years ago

“Delivery withing 4 days.. very satisfied customer”

Helpful Report

Posted 2 years ago

Thank you very much for your 5-star rating of FrenchClick! We are delighted that your order was delivered within 4 days and that you are a satisfied customer.

Posted 2 years ago

“Poor packaging resulted in two of the three tins having huge dents....not what I needed in the presents I'd intended to give. Otherwise a good website etc.”

Helpful Report

Posted 2 years ago

Very sorry about these dents, please send photos to customerservice@frenchclick.com and we can investigate this for you.

Posted 2 years ago

“First time I have used this supplier and I have been very pleased with the service. Prompt delivery and exactly what I ordered, unlike my experiences with other suppliers.”

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Posted 2 years ago

Thank you so much for your 5 star rating of frenchclick.co.uk! We are so glad to hear that your first experience with us was great!

Posted 2 years ago

“Good quality flour for Breton pancakes!”

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Posted 2 years ago

Merci beaucoup for your 4-star rating of French Click! Nous sommes heureux que vous ayez trouvé du bon farine pour vos crêpes !

Posted 2 years ago

“Good price and arrived in a day.”

Helpful Report

Posted 2 years ago

Merci beaucoup for your 5 star rating of FrenchClick! We are delighted to hear that you found our prices to be good, and that your order arrived in just one day.

Posted 2 years ago

“sometimes difficult to get hold of.When i do very good and helpfull.Thank you !!!”

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Posted 2 years ago

“I like your product very much.Delivery was quick”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of FrenchClick! I'm glad to hear that you liked our product and that the delivery was quick! We appreciate your positive review!

Posted 2 years ago

“Top Deal, perfect service! Anytime again!! AAA+++”

Helpful Report

Posted 2 years ago

Thanks for the feedback! Glad you were happy with everything.

Posted 2 years ago

“Excellent range of goods mostly unavailable anywhere else in UK and very realistically priced. Website is intuitive and easy to use and a range of delivery dates is offered. Orders are archived making reordering a very simple process. My orders have always arrived on time and in good condition. Only once have I had cause to raise a query (about a matter beyond their direct control) and response was excellent and swift. Highly recommended servise.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of FrenchClick.co.uk! So happy you have found you can reorder easily and that everything went as it should.

Posted 2 years ago

French Click is rated 4.6 based on 10,540 reviews