French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,678 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My go to place for any French delicacy I’m feeling nostalgic for & just isn’t available in the supermarket! Great service & honest pricing. I would highly recommend.”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click! We truly appreciate your generous review. We are so glad to hear that you find French Click to be your go-to place for French delicacies.

Posted 2 years ago

“Item arrived as described. Delivery could have been advised but other than that great product easy to use website”

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Posted 2 years ago

Thank you for your 4 star rating of French Click! We appreciate you taking the time to give us feedback, especially noting that your item arrived as described. Hopefully we'll be able to improve on the delivery for next time.

Posted 2 years ago

“French click is a super service. Everything always nicely packed and arriving on time, and I love the products you offer. Thank you.”

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Posted 2 years ago

Thank you so much for your 5-star rating of French Click! We truly appreciate it. French Click is an amazing service; we always make sure our products are nicely packed and delivered on time.

Posted 2 years ago

“We have this coffee every day, it is excellent for breakfast.”

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Posted 2 years ago

Thank you so much for your fantastic 5 star rating of FrenchClick! We are delighted that you enjoy our coffee and it is especially perfect for breakfast.

Posted 2 years ago

“Great service - I had to ask for a quicker delivery (after placing the order). They responded straight away - good job. Safely packaged & delivered - well done. Highly recommended.”

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Posted 2 years ago

Thanks so much for your 5 star rating of FrenchClick! I'm so glad that you received great service with our delivery..

Posted 2 years ago

“Arrived promptly thank.you”

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Posted 2 years ago

Thanks for the feedback! Very much apprecaited.

Posted 2 years ago

“On time , all my products were delicious and fresh. I will definitely recommend them Mrs Juilien”

Helpful Report

Posted 2 years ago

Thank you so much, Mrs Juilien, for taking the time to rate us. We are delighted to hear that!

Posted 2 years ago

“An efficient system, accurate delivery day and goods were well packaged. Would recommend”

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Posted 2 years ago

Thank you so much for your 5 star rating of FrenchClick! We are so thrilled you found our system efficient, delivery accurate, and the goods were well packaged.

Posted 2 years ago

“Perfectly delivered and on time”

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Posted 2 years ago

Thank you for your 5-star rating of FrenchClick! We are so glad to hear that your items were perfectly delivered and on time.

Posted 2 years ago

“All products arrived on time, well packaged and as described.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of French Click! We're glad to hear that all of your products arrived on time, well packaged and as described.

Posted 2 years ago

“Quick delivery, safely packed in cold packs. Happy with the products”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click. We are delighted that you are happy with everything.

Posted 2 years ago

“Keeping in touch when unable to deliver on time would help, but Christmas- time will always be a problem.”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click! We certainly appreciate your understanding of our challenges with delivering during Christmas-time.

Posted 2 years ago

“Excellent product and service.”

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Posted 2 years ago

Thank you for your 5 star rating of French Click and your kind words about our excellent product and service! It's greatly appreciated.

Posted 2 years ago

“It is the 5th year I have ordered the foie gras mi-cuit déveiné which is a treat for Xmas as I am from the South of France and I have to have it every year! My daughter who was born in England loves it too! The Nounours from Cémoi, I made her try them when we went to Normandy 4 years ago and she has been a fan ever since! 😍”

Helpful Report

Posted 2 years ago

Thank you so much for sharing your story and the feedback! We are delighted to hear that our foie gras mi-cuit déveiné and Nounours from Cémoi were what you wanted.

Posted 2 years ago

“While the delivery was fine, I was not so happy that the merguez I ordered were just at their date limite de consommation. They were good but it would have been better if they had had a longer shelf life. Which is why I only gave three stars.”

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Posted 2 years ago

Thank you so much for your feedback! We are so happy to hear that French Click made your shopping experience positive. We will need to investigate the short date, this is likely due to a stock rotation error somewhere.

Posted 2 years ago

“My order of fresh oysters, foie gras and chocolates was delivered on time, and the quality of the food provided was excellent. I seriously enjoyed the oysters from Marennes, and the Revillon pralines chocolates. I am still enjoying the foie gras on canapes. Thank you for making this possible.”

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Posted 2 years ago

Thank you so much for your 5 star review and for the positive experience. I'm delighted to hear that the food that was delivered to you worked out so well!

Posted 2 years ago

“It's a great service when you can't get to France to buy the things you want. Prices are very reasonable and delivery is excellent. It's the only place we can find Amandine potatoes outside of France. I'd recommend French Click to anyone.”

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Posted 2 years ago

Thank you for your wonderful review and for giving French Click a 5-star rating! It's great to see that you found our service to be so helpful in getting you the items you want from France.

Posted 2 years ago

“Very easy to use and everything was delivered in a good condition and on the arranged time. Not everything was available, but we have to accept there will be supply issues. Very happy to use them again.”

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Posted 2 years ago

Thank you for your positive 4 star rating of French Click. We are pleased to hear that you were satisfied with your experience and found our service easy to use. We are sorry for the missing items, we do strive to avoid this as much as possible.

Posted 2 years ago

“I would like to find more products. Such as grappe juice, pocket kleenex.”

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Posted 2 years ago

“Despite living in the UK for over 50 years there are still some French products I can't do without. Frenchclick has been my port of call, in particular for all the Christmas goodies for many years. It all arrives at one's door with a smile. Brilliant. Veronique”

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Posted 2 years ago

Thank you so much for your 5 star rating of French Click! It's wonderful to hear that you've been using us for many years for all your French goodies. We really appreciate your support and are thrilled that everything arrives with a smile! Merci beaucoup, Veronique!

Posted 2 years ago

French Click is rated 4.6 based on 10,678 reviews