Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,996 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

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Posted 5 months ago

Hello Kevon, thank you for your review!

Posted 5 months ago

“Brilliant company, first time ive used them so simple, they emailed to say who the account manager would be. Really impressed”

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Posted 5 months ago

Hi there, thank you so much for your positive review! We're thrilled to hear that our team was helpful.

Posted 5 months ago

“Not happy. Told them my sailing dates and times. Only booked us outward. Made for a very stressful time sorting the port pass etc. won't be using them again.”

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Posted 5 months ago

Hello Rob, we apologize for the stress the initial one-way booking caused. We made sure to correct this immediately, securing your return journey the very next day. Sincere apologies again for the inconvenience caused.

Posted 5 months ago

“xxxxxxxxxxxxxxxxxx”

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Posted 5 months ago

Thank you for the positive review!

Posted 5 months ago

“I have been using Freightlink for years. We are a small amateur racing team. We love racing in Europe and since Brexit Freightlink have gone out of their way to help us with planning and documentation. I cannot recommend them highly enough. They are my no. 1.”

Freightlink 5 star review on 30th September 2025

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Posted 5 months ago

That is truly fantastic to read! Thank you so much for taking the time to share such positive feedback. We look forward to helping you with many more successful races across Europe!

Posted 5 months ago

“it is a great team”

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Posted 5 months ago

Hi Lucia, thank you so much for your review!

Posted 5 months ago

“Great service from FreightLink Solutions. The staff I was in contact with was super helpfull during the booking and all to answer all the quesiton I had. The booking process was smooth and crossing as planned. I will use them again.”

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Posted 5 months ago

Hello Mickael, thank you so much for your review! We're thrilled to hear that our team helped make your booking process smooth and hassle free.

Posted 5 months ago

“Requested a booking & you guys sent me a confirmation without a shipping reference & when I asked for the ref I was emailed to say you will get the ref when you pay. In all the years as a customer with Freightlink I have never been asked this before & I found it unprofessional.”

Helpful Report

Posted 5 months ago

Hello there! We're sorry to hear you have not had a positive experience with us on this occasion. To clarify, our procedure is to issue the shipping reference after payment has been successfully received. Without payment, we can only confirm the booking, as we cannot finalize the reference with the ferry operator.

Posted 5 months ago

“Thanks Freightlink Thanks Daniela Braga”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“seldom in ANY industry, do you get a service like the service Freightlink provide. Always quick to reply by either phone or email if there`s a problem with a booking. All their staff seem to be knowledgeable of their system and can take care of any questions you may have as a customer. One of the reasons OUR company has grown as it has, is because of the help and service Freight link provide, enabling us to be more efficient in our business. Thank you Freight Link. Regards R.W.H AWL Packing ,Shipping & Storage”

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Posted 5 months ago

Thank you so much for your feedback! We are absolutely thrilled to hear that the service Freightlink provides has been instrumental in the growth and efficiency of your business. We pride ourselves on being quick, knowledgeable, and reliable whether by phone or email, and it’s truly rewarding to know this makes such a direct and positive difference to your business.

Posted 5 months ago

“👍💪 Buni de tot”

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Posted 5 months ago

Vă mulțumim pentru recenzie!

Posted 5 months ago

“Katie Barlow thank you for all your support over the last 8 weeks you've been a massive help Team GPX”

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Posted 5 months ago

Hi Richard, thank you so much for your review! We'll make sure Katie knows about your feedback.

Posted 5 months ago

“Again I don't know what to say the level of support I've had from Katie Barlow is above and beyond she is 1 hell of an asset to you well done Katie”

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Posted 5 months ago

Hi Jerome, thank you so much for your review! We'll make sure Katie receives your feedback asap.

Posted 5 months ago

“top service”

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Posted 5 months ago

Hi there, thank you for your review!

Posted 5 months ago

“Very helpful and quick response to change a booking”

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Posted 5 months ago

Hi Michele, thank you so much for your review!

Posted 5 months ago

“Katie Barlow was really helpful in finding an alternate route and confirming my booking.”

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Posted 5 months ago

Hi Paul, thank you so much for your review! We'll make sure to pass on your feedback to Katie right away.

Posted 5 months ago

“NICE AND HELPFULL SERVICE”

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Posted 5 months ago

Hi Adrian, thank you very much for your review!

Posted 5 months ago

“You are all wonderful people. Chocolate is on its way.”

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Posted 5 months ago

Hi Mick! Thank you so much for your kind words!

Posted 5 months ago

“Very very helpful and polite :-)”

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Posted 5 months ago

Hi Sarah, thank you so much for your kind words!

Posted 5 months ago

“Excellent services!”

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Posted 5 months ago

Hello there, thank you for your review!

Posted 5 months ago

Freightlink is rated 4.8 based on 2,996 reviews