Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,825 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,825 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided continues to be highly efficient, with prompt action taken whenever necessary. The customer service team consistently keeps yo informed throughout the process. Thank you, Katie, for your exceptional support. I would rate your assistance a perfect 11 out of 10.”

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Posted 3 hours ago

Hi Joanne, thank you so much for such positive feedback! We're thrilled to hear that our team was helpful and will make sure Katie and the team know about your kind words.

Posted 2 hours ago

“Thanks Freightlink Thanks again Greta!”

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Posted 1 day ago

Hi Paul, thank you for your review!

Posted 1 day ago

“Katie was the first person who went above and beyond to sort my problem out . Finding out I’d been sent the wrong track and trace form and talking me through step by step on new one . Thank you Katie”

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Posted 1 day ago

Hi Debbie, thank you so much for your review! We're thrilled to hear that Katie was able to help solve your problem, and we will make sure to let her know about your kind feedback right away!

Posted 1 day ago

“Price is good and always get a booking”

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Posted 4 days ago

Thank you for your review, we appreciate it!

Posted 1 day ago

“Тhe best freight ferry ticket agent !!! Incredible service – responsive, flexible, and fast! Extremely reliable! It is a pleasure to work with them. I recommend them 100%.”

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Posted 5 days ago

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. We look forward to working with you again.

Posted 5 days ago

“Good service thanks 😊”

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Posted 5 days ago

Hi Tomas, thank you for your review!

Posted 5 days ago

“Got very quick Help to find new ferry after the old was cancelt due to Bad weather”

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Posted 5 days ago

Hi Inge, thank you so much for your review, we're glad to hear that our team was able to help quickly!

Posted 5 days ago

“always a challenge to arrange travel but Freightlink make it easier offering a proffessional service”

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Posted 6 days ago

Thanks for the great review! We're glad we could make your travel arrangements easier.

Posted 6 days ago

“Very good”

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Posted 6 days ago

Hi Asim, thank you so much for your review!

Posted 6 days ago

“full professionalism, competence”

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Posted 6 days ago

Hi Aleksandra, thank you for your review, we're thrilled to hear that our team is always able to help.

Posted 6 days ago

“very good service and client suport”

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Posted 6 days ago

Hi there, thank you so much for your review!

Posted 6 days ago

“Thanks Freightlink!Thanks Greta!”

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Posted 1 week ago

HI Paul! thank you for your review!

Posted 6 days ago

“Very smooth process from start to finish”

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Posted 1 week ago

Hi Paul, thank you so much for your review!

Posted 6 days ago

“Excellent services”

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Posted 1 week ago

Hi there, thank you so much for your review!

Posted 1 week ago

“výborný prístup”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“I am satisfied with the service!”

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Posted 1 week ago

Hello there, thank you for your review. We're thrilled to hear that you are satisfied with our service!

Posted 1 week ago

“All great, smooth. Helpful team”

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Posted 1 week ago

Hi there, thank you so much for your review! We're thrilled to hear that our team helped make the booking process smooth and problem-free.

Posted 1 week ago

“all good no problems, you would be the first to know”

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Posted 1 week ago

Hi there, thank you for your review!

Posted 1 week ago

“They are the best in this field. They are quick to respond, but they work efficiently and with great precision. We were in a bad situation once and they gave us great help by changing the ferry booking at the last minute and helping us also with the documentation. A huge thanks to Sean and the team who are always available and polite.”

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Posted 1 week ago

Thanks so much for the kind words! It means a lot to us that we could help you out in a stressful situation. Sean and the team will be thrilled to hear your thanks.

Posted 1 week ago

“Yanislav Ivanov is the best!”

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Posted 1 week ago

Hi there, thank you for your review! We're thrilled to hear that Yanislav is always able to help with any queries you might have.

Posted 1 week ago

Freightlink is rated 4.8 based on 2,825 reviews