Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,883 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,883 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service, quick, clear and understanding. I use this service year after year and have never had a problem they cant help me fix faster than I knew about it.”

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Posted 23 hours ago

Hi Ted, thank you so much for your review! We'll make sure to let our Customer Service team know about your positive feedback.

Posted 23 hours ago

“Utterly amazing customer service. I had to make many changes and questions- and was always super fast ad helpful. I wish all companies like this! Tks”

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Posted 1 day ago

“Utterly amazing customer service. I had to make many changes and questions- and was always super fast ad helpful. I wish all companies like this! Tks”

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Posted 1 day ago

Hello John, thank you so much for your positive review. We'll make sure to pass on your feedback to our team right away!

Posted 1 day ago

“THANK YOU FOR YOUR DISPONIBILITY THANKS TO MISS KATIE BARLOW”

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Posted 1 week ago

Hello Margarella, thank you so much for your review!

Posted 1 day ago

“Thanks Freightlink Thanks Freda Ben-Smith”

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Posted 1 week ago

Hi Paul, thank you for your review!

Posted 1 week ago

“Very responsible.”

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Posted 1 week ago

“Very fast and good service”

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Posted 1 week ago

Hello there, thank you for your review!

Posted 1 week ago

“Greta was great in assisting me with the completion of customs declarations 😊”

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Posted 1 week ago

Hi there, thank you for your review!

Posted 1 week ago

“Thank you Freightlink! Thank you Denisa Ifteme for your patience with my company, for the speed and dexterity with which you resolve my requests! Thank you for the clarity of the way you explain each situation to me in detail. Thank you”

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Posted 1 week ago

Hello Paul, thank you for your review! We’re pleased to hear that Denisa was able to help with patience and clarity.

Posted 1 week ago

“Helped me right out with my port pass Got it sorted for me and explained how I should do it next time round”

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Posted 1 week ago

Hello there, thank you for your review! We're glad to hear that our team was helpful.

Posted 1 week ago

“Greta ! a wonderful person, very helpful. Solves problems meticulously, thank you”

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Posted 2 weeks ago

Hi, it's great to hear that Greta was so helpful and meticulous in solving your problems.

Posted 1 week ago

“Jarmila ! a wonderful person, very helpful”

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Posted 2 weeks ago

Hi Aleksandra, thank you so much for your review!

Posted 2 weeks ago

“Thanks Freightlink Thanks Daniela Braga for the speed and patience with which you resolve my requests”

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Posted 2 weeks ago

Hello Paul, thank you for your kind words.

Posted 1 week ago

“She was super quick at responding and sorting and dealt with it very efficiently. Extremely helpful and I am very grateful for that!”

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Posted 2 weeks ago

Hi there, thank you so mucgh for your review! We're thrilled to hear that our team member was helpful and efficient.

Posted 2 weeks ago

“Thank you Freightlink. Thank you very much Patrick Stefanescu, I congratulate you for the patience, precision and speed with which you always solve my requests!”

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Posted 2 weeks ago

Hello Paul, thanks.

Posted 1 week ago

“Katie has been amazing at helping me out, given that I'd only made half the booking I needed!! She was super quick at responding and sorting and dealt with it very efficiently. Extremely helpful and I am very grateful for that!”

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Posted 2 weeks ago

Hi Kirsten, thank you so much for your review. We're thrilled to hear that Katie helped make the booking process efficient and trouble free for you!

Posted 2 weeks ago

“Yash Sharma was extremely helpful with my queries and kept me updated throughout, thank you.”

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Posted 2 weeks ago

Hello Hayley, thank you so miuch for your review! We're happy to hear that we were able to help.

Posted 2 weeks ago

“As a total amateur as I’m only shipping an empty show truck I am glad of the quick response to any questions”

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Posted 2 weeks ago

Hello Mark, thank you so much for leaving a review. We're happy to hear that we were able to help quickly!

Posted 2 weeks ago

“Joseph has been a pleasure to correspond with; navigating us through self-freight bookings for the first time.”

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Posted 2 weeks ago

Hi Anya, thank you for your review! We're happy to hear that your experience with us was a positive one and we'll make sure Joseph knows about your feedback.

Posted 2 weeks ago

“Swift response to email excellent”

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Posted 2 weeks ago

Hi Kieran, thank you so much for your review!

Posted 2 weeks ago

Freightlink is rated 4.8 based on 2,883 reviews