Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,062 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 12th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Greta has been a lifesafer with her help and advice. Highly recommend Freightlink.”

Helpful Report

Posted 1 day ago

“Few companies in todays commercial world offer a service as efficient and reliable as Freightlink, regardless of who the operative is when you call, everyone of them handle each request , from a straight forward booking to an amendment of a booking or going out of the way to get you onboard when you're on standby, they go that little bit extra to help. the board of directors of Freightlink should be extremely proud and happy that their work staff are portraying the company as if it was their own . AWL Shipping”

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Posted 5 days ago

Thank you so much for your kind words! We are incredibly proud of our team, and hearing that their dedication and "extra mile" service makes a difference for you is the best feedback we could ask for.

Posted 5 days ago

“Patryk is very nice, calm and helpful person!”

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Posted 1 week ago

HI Agata, thank you so much for your feedback. We'll make sure to pass it on to Patryk right away!

Posted 5 days ago

“Great service”

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Posted 1 week ago

Hi there, thank you for your review!

Posted 1 week ago

“Very helpful and efficient. Great service, highly reccommend. Thank you.”

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Posted 2 weeks ago

Hi Lukasz, thank you so much for your review!

Posted 2 weeks ago

“O experienta foarte buna, excelent, foarte multumit.”

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Posted 2 weeks ago

Hi Marin, thank you!

Posted 2 weeks ago

“Very easy-to-use website with a smooth online booking process. The service is excellent, and having the port code generated automatically by your team really helps make things simpler and more convenient for people”

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Posted 2 weeks ago

Hi Michael, thanks so much for your review! We're thrilled to hear that you find our booking process easy and our team helpful. We'll make sure to pass your feedback on to our team right away!

Posted 2 weeks ago

“I Always use freightlink for my ferry bookings. Very easy system to navigate to get the information you need & the best prices.”

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Posted 2 weeks ago

Thanks Dean. Much appreciated. Enjoy your day.

Posted 2 weeks ago

“Es hat alles reibungslos geklappt. Eine super Betreuung. Vielen Dank”

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Posted 2 weeks ago

Vielen Dank für deine netten Worte, Stefan. Ich wünsche dir einen schönen Tag.

Posted 2 weeks ago

“Thank you for fast response!”

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Posted 3 weeks ago

Hi there, thanks for the review!

Posted 2 weeks ago

“Very competent and fast. Compliment”

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Posted 3 weeks ago

Hi Bruno, thank you so much for your feedback!

Posted 3 weeks ago

“Joseph is AMAZING! takes care of everything without issue!”

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Posted 3 weeks ago

Hi Richard, thank you so much for your review, we'll make sure to pass on your feedback to Joe right away!

Posted 3 weeks ago

“Julie was incredibly helpful and gave clear advice regarding my customs declaration query.”

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Posted 3 weeks ago

Hi there, thank you so much for your review! We'll pass your feedback on to Julia right away.

Posted 3 weeks ago

“Joseph gave exceptional support and help. He was thoughtful and resolved some concerns even as we spoke. I would not hesitate to recommend Freightlink.”

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Posted 1 month ago

Thanks for the brilliant feedback, Roy. We'll be sure to pass it onto Joseph. Have a nice weekend.

Posted 1 month ago

“Truly outstanding service – thank you so much, Katie!”

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Posted 1 month ago

Hello there, thank you so much for your review!

Posted 1 month ago

“Daniela took my calls Sunday several times and was very helpful as the declaration forms are not very clear how to submit Her continued communication was fantastic. I’m my opinion she went above and beyond and is dedicated to her job. Thank you Daniela”

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Posted 1 month ago

HI there, thank you so much for your review! We're thrilled to hear that Daniela was this helpful and we'll be sure to pass your feedback on to her right away.

Posted 1 month ago

“Good Job with customs”

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Posted 1 month ago

Hi Selimus, thank you so much for your review!

Posted 1 month ago

“We’ve been using Freightlink for our ferry bookings and our experience has been consistently excellent. The process is straightforward, pricing is competitive, and their team is always responsive and helpful when we need to make changes or secure bookings at short notice. Their reliability gives us confidence when planning routes, especially when timings are tight. A solid and dependable service we’re happy to continue using.”

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Posted 1 month ago

Thank you for the 5-star review! We’re glad our team has been able to give you confidence in your planning. We look forward to supporting your future journeys!

Posted 1 month ago

“I would like to offer my sincere thanks and high praise to the Freightlink customer agent, Jarmila, who handled all of my recent travel arrangements, including the Eurotunnel, Fréjus Tunnel, and ferry bookings. From start to finish, she was extremely professional, knowledgeable, and consistently helpful. Despite numerous changes and amendments on my side, she handled everything with patience, efficiency, and a positive attitude. She truly went above and beyond to ensure the entire booking process was as smooth and stress-free as possible, keeping everything well-coordinated and clearly communicated at every stage. Her dedication to excellent customer service and attention to detail made a potentially complex process feel effortless. She is a real credit to Freightlink, and I would not hesitate to recommend both her and the company to anyone requiring reliable and professional freight travel support.”

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Posted 1 month ago

Hi Jonny, thank you so much for the glowing review! We are thrilled to hear that Jarmila provided such professional and dedicated support for your recent trip.

Posted 1 month ago

“Brilliant, I couldn't have done this without their help, very helpful and instant replies to e-mail questions Dave”

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Posted 1 month ago

Hi Dave, thank you so much for your feedback! We'll pass it on to our amazing team right away.

Posted 1 month ago

Freightlink is rated 4.8 based on 3,062 reviews