Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,320 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Mohamed was a fantastic help! He explained clearly what was required for us to complete our booking. Quick, helpful responses! Thank you for making the experience an easy one.”

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Posted 1 day ago

HI there, thank you so much for your feedback! We'll be sure to pass it along to Mohamed right away.

Posted 1 day ago

“Ankit provides a professional ser Working with Ankit was seamless from start to finish. They communicated clearly at every step. Truly a reliable professional service."”

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Posted 1 day ago

Hi Bernadine, thank you so much for your feedback!

Posted 1 day ago

“Mohamed was a great help in talking me through the car crash that is Brexit paperwork when taking the ferry to work Ireland. Thank you :)”

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Posted 2 days ago

Hi Lindsay, thank you so much for your feedback!

Posted 1 day ago

“As always Akita and all the staff are very helpful with my Haulage movements. Great team :)”

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Posted 2 days ago

Hi there, thank you so much for your feedback!

Posted 2 days ago

“Yash was extremely helpful with my enquiries - helped me sort my issues very quickly”

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Posted 2 days ago

Hello Richard, thank you so much for your feedback!

Posted 2 days ago

“Ankit was very helpful and sorted all the customs paperwork out, much appreciated”

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Posted 2 days ago

Hi Philip, thank you for your feedback, we'll make sure to pass it on to Ankit asap!

Posted 2 days ago

“Klaudiusz Szewczyk - WHAT A MAN!!!! Nothing is too much for Klaud, Ask him a question, he comes straight back with the answer. Always a pleasure to speak to him Great service Amazing TEAM Thank you - Sunspeed”

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Posted 2 days ago

Hi Andrea, thank you so much for such glowing feedback! We'll be sure to let Klaudiusz and the team know about your review right away.

Posted 2 days ago

“Fantastic service at no problems when I spoke to one of your agents your agents got back to me straight away really appreciate it thank you”

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Posted 3 days ago

Hi Peter, thank you so much for your review!

Posted 2 days ago

“Great service, Ankit was a fantastic help, guiding me through the process.”

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Posted 3 days ago

Hi Anna, thank you so much for your feedback, we'll pass it on to Ankit asap!

Posted 2 days ago

“Good response to my customs queries by Yash Sharma and managed to create a GMR very efficiently to ensure our booking could be confirmed and good to check in.”

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Posted 3 days ago

Hi James, thank you so much for your review!

Posted 2 days ago

“Great customer service. I would recommend using Freightlink to sort out the paperwork and booking; they do it all for you and take away the stress.”

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Posted 3 days ago

Hi Leah, thank you so much for your feedback! We're thrilled to hear that our team made your booking stress free.

Posted 1 day ago

“First time we were booking a ferry to work in Ireland. I would recommend anyone doing this get Freightlink to sort out the paperwork Yash in the customs dept. literally took all of our details and sorted all of the documents we needed for outward and return. answered all of our questions via e mail very promptly. we would use freight link again without hesitation.”

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Posted 3 days ago

Hi Mervyn, thank you so much for your glowing review, we'll be sure to pass your feedback along to Yash asap!

Posted 1 day ago

“Query on ENS which was showing an error and Ankit at Customs quickly resolved. Ankit was extremelly helfpful.”

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Posted 3 days ago

Hi Michelle, thank you so much for your review!

Posted 1 day ago

“Small query on our booking and Ankit dealt with it in seconds. Great service. Always very responsive. Highly recommend Freightlink”

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Posted 3 days ago

HI Philip, thank you so much for your feedback!

Posted 1 day ago

“Always extremely helpful and knowledgeable, makes the whole process a lot simpler, I had a query to day after the paperwork was completed, Yash answered very quickly and sorted the problem for me.”

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Posted 4 days ago

Hi Craig, thank you so much for your feedback!

Posted 1 day ago

“excellent service”

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Posted 4 days ago

Hi Jarred, thank you so much!

Posted 4 days ago

“I had a query regarding uploading ENS and Port Pass that was completed via a freight forwarding company, I spoke with Ankit who helped me greatly, all questions I had were sorted without any fuss. thankyou for your great help and assistance.”

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Posted 5 days ago

Hi Richard, thank you so much for your feedback!

Posted 4 days ago

“We have used for number of years. They respond quickly and our transportation have been successful transfered across borders.”

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Posted 5 days ago

Hi Gina, thank you so much for your feedback!

Posted 4 days ago

“I booked three ferries for our vehicles. It got a bit confusing with what i needed to too so called customer service and spoke to Ankit. He was so helpful and very knowledgeable. He talked me through what he needed to do his end. I received all my required documents to board the ferries. Brilliant Customer service. 10/10 - Will defiantly be using again.”

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Posted 5 days ago

HI Rachel, thank you very much for your review! We will make sure to pass your feedback on to Ankit right away.

Posted 4 days ago

“Ankit was a great help, thank you”

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Posted 5 days ago

Hi Niamh, thank you so much for your review!

Posted 4 days ago

Freightlink is rated 4.8 based on 3,320 reviews