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Freightlink Reviews

4.8 Rating 2,723 Reviews
94 %
of reviewers recommend Freightlink
4.8
Based on 2,723 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Freightlink Reviews

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025
Zürrer L
Freightlink 5 star review on 23rd November 2024
Lyme B
Freightlink 5 star review on 30th August 2024
Guy B
Freightlink 5 star review on 29th January 2024
Eduardo M
Freightlink 5 star review on 23rd December 2023
Petru I
Freightlink 5 star review on 1st November 2023
Yuliyan V
Freightlink 5 star review on 23rd October 2023
Huseyin K
41
Anonymous
Anonymous  // 01/01/2019
Agnes was really helpful and professional fast answers and real solutions for my request.
Helpful Report
Posted 14 hours ago
I have nothing but good things to say from this company, we have had no problems with our bookings so far, everything went smoothly! They answer very quickly and professionally both by phone and email, Péter, the hungarian account manager is the most knowledgeable person I have spoken to, he is extremely kind and helpful, I feel like I can always contact him if I have a question, no matter if it's a basic thing I should already know, or a newly introduced more complex change... Thank you Péter and Freightlink!
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Posted 21 hours ago
That's wonderful to hear! We're thrilled your bookings have been problem-free and smooth. We'll be sure to pass your kind words on to Péter right away!
Posted 19 hours ago
kindness and professionalism, the best
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Posted 1 day ago
Thank you so much for your review! We're thrilled to hear that you're happy with our services.
Posted 20 hours ago
Excellent service, especially from Bogdan, who couldn't have been more helpful.
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Posted 1 day ago
Thank you Tony, we're thrilled to hear that Bogdan was helpful! We'll make sure to pass your feedback to Bogdan right away!
Posted 21 hours ago
The best company
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Posted 1 day ago
Thank you very much, we appreciate it!
Posted 21 hours ago
Perfekte Team
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Posted 1 day ago
Thank you for your review!
Posted 21 hours ago
It is a good collaboration.
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Posted 1 day ago
Thank you for your review!
Posted 22 hours ago
Very helpful and patient staff in sales, customer services and the customs dept. Helped sort all issues.
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Posted 1 day ago
Hello there, thank you so much for your review! We're thrilled to hear that our team is always able to help!
Posted 22 hours ago
Very helpful and excellent service.
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Posted 5 days ago
Hello there, thank you for your review!
Posted 2 days ago
adam has been amazing and very helpful
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Posted 6 days ago
Hi, thank you so much for your review. It's great to hear that Adam has been so helpful to you. Have a great day.
Posted 6 days ago
Professional and easy to work with .
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Posted 1 week ago
Hi Callum, thank you for your review. We're glad to hear that you are happy with out service!
Posted 1 week ago
Always helpful and kind when you have problems on the way they will sort you out! :)
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Posted 1 week ago
Hi Aleksandra, thank you so much for your review! We'll glad to hear that our team is always able to help you!
Posted 1 week ago
Extremely efficient and helpful staff
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Posted 2 weeks ago
Hello there, thank you for your review!
Posted 1 week ago
I had a few questions regarding taking my cat on the ferry. I am grateful to the staff that took the time to explain everything clearly and thoroughly, over the phone and via email. They were patient and pleasant to speak with and my issues were resolved very quickly, as well as all my correspondence being replied to in a very timely manner. Thank you.
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Posted 3 weeks ago
Hi Rachel, that's wonderful to hear! We're so glad our team could assist you with your cat's ferry journey and provide clear, timely, and patient support. We appreciate your kind feedback!
Posted 3 weeks ago
Excellent help from Julia, not the first time a team member has helped resolving issues.
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Posted 1 month ago
Hi there, thank you for your review! We'll make sure to let Julia and the team know about your feedback!
Posted 1 month ago
Super fast, easy to deal with. They quickly fixed what would of been a stressy situation. Top notch, thank-you
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Posted 1 month ago
Hello there, thank you for your review! We're thrilled to hear that our team were able to quickly fix the problem!
Posted 1 month ago
Adam was fantastic and got everything sorted with very short notice from myself.
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Posted 1 month ago
Hi Ed, thank you so much for your review. We're happy to hear that Adam was able to sort everything out fast for you!
Posted 1 month ago
Denisa specifically helped me through some difficult paper work. She qas excellent
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Posted 1 month ago
HI Patricia, thank you so much for your review. We'll make sure to pass on your feedback to Denisa right away!
Posted 1 month ago
professionalism, kindness and speed
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Posted 1 month ago
Hello there, thank you so much for your review!
Posted 1 month ago
Fast and proffesional!
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Posted 1 month ago
Hello there, thank you for your review!
Posted 1 month ago
Freightlink is rated 4.8 based on 2,723 reviews