Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,723 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,723 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agnes was really helpful and professional fast answers and real solutions for my request.”

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Posted 14 hours ago

“I have nothing but good things to say from this company, we have had no problems with our bookings so far, everything went smoothly! They answer very quickly and professionally both by phone and email, Péter, the hungarian account manager is the most knowledgeable person I have spoken to, he is extremely kind and helpful, I feel like I can always contact him if I have a question, no matter if it's a basic thing I should already know, or a newly introduced more complex change... Thank you Péter and Freightlink!”

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Posted 21 hours ago

That's wonderful to hear! We're thrilled your bookings have been problem-free and smooth. We'll be sure to pass your kind words on to Péter right away!

Posted 19 hours ago

“kindness and professionalism, the best”

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Posted 1 day ago

Thank you so much for your review! We're thrilled to hear that you're happy with our services.

Posted 20 hours ago

“Excellent service, especially from Bogdan, who couldn't have been more helpful.”

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Posted 1 day ago

Thank you Tony, we're thrilled to hear that Bogdan was helpful! We'll make sure to pass your feedback to Bogdan right away!

Posted 21 hours ago

“The best company”

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Posted 1 day ago

Thank you very much, we appreciate it!

Posted 21 hours ago

“Perfekte Team”

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Posted 1 day ago

Thank you for your review!

Posted 21 hours ago

“It is a good collaboration.”

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Posted 1 day ago

Thank you for your review!

Posted 22 hours ago

“Very helpful and patient staff in sales, customer services and the customs dept. Helped sort all issues.”

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Posted 1 day ago

Hello there, thank you so much for your review! We're thrilled to hear that our team is always able to help!

Posted 22 hours ago

“Very helpful and excellent service.”

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Posted 5 days ago

Hello there, thank you for your review!

Posted 2 days ago

“adam has been amazing and very helpful”

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Posted 6 days ago

Hi, thank you so much for your review. It's great to hear that Adam has been so helpful to you. Have a great day.

Posted 6 days ago

“Professional and easy to work with .”

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Posted 1 week ago

Hi Callum, thank you for your review. We're glad to hear that you are happy with out service!

Posted 1 week ago

“Always helpful and kind when you have problems on the way they will sort you out! :)”

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Posted 1 week ago

Hi Aleksandra, thank you so much for your review! We'll glad to hear that our team is always able to help you!

Posted 1 week ago

“Extremely efficient and helpful staff”

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Posted 2 weeks ago

Hello there, thank you for your review!

Posted 1 week ago

“I had a few questions regarding taking my cat on the ferry. I am grateful to the staff that took the time to explain everything clearly and thoroughly, over the phone and via email. They were patient and pleasant to speak with and my issues were resolved very quickly, as well as all my correspondence being replied to in a very timely manner. Thank you.”

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Posted 3 weeks ago

Hi Rachel, that's wonderful to hear! We're so glad our team could assist you with your cat's ferry journey and provide clear, timely, and patient support. We appreciate your kind feedback!

Posted 3 weeks ago

“Excellent help from Julia, not the first time a team member has helped resolving issues.”

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Posted 1 month ago

Hi there, thank you for your review! We'll make sure to let Julia and the team know about your feedback!

Posted 1 month ago

“Super fast, easy to deal with. They quickly fixed what would of been a stressy situation. Top notch, thank-you”

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Posted 1 month ago

Hello there, thank you for your review! We're thrilled to hear that our team were able to quickly fix the problem!

Posted 1 month ago

“Adam was fantastic and got everything sorted with very short notice from myself.”

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Posted 1 month ago

Hi Ed, thank you so much for your review. We're happy to hear that Adam was able to sort everything out fast for you!

Posted 1 month ago

“Denisa specifically helped me through some difficult paper work. She qas excellent”

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Posted 1 month ago

HI Patricia, thank you so much for your review. We'll make sure to pass on your feedback to Denisa right away!

Posted 1 month ago

“professionalism, kindness and speed”

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Posted 1 month ago

Hello there, thank you so much for your review!

Posted 1 month ago

“Fast and proffesional!”

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Posted 1 month ago

Hello there, thank you for your review!

Posted 1 month ago

Freightlink is rated 4.8 based on 2,723 reviews