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Freightlink Reviews

4.8 Rating 2,425 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

4.8

Based on 2,425 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 29th January 2024

Freightlink 5 star review on 23rd December 2023

Freightlink 5 star review on 1st November 2023

Freightlink 5 star review on 23rd October 2023

Freightlink 5 star review on 23rd August 2023

Freightlink 5 star review on 23rd August 2023

Freightlink 5 star review on 9th July 2023

38

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daniel Mester was superb I was in a state as we had put ad blue in a diesel tank and were trying to organise another van to come out, and I had about 20 per cent battery on my phone he did everything possible to make my bookings go easily, I was so worried about getting it wrong in my frazzled state but he calmed me down and got everything done, he is a credit to your company and I would like to thank him for all his help. Fiona Pattison Cycle Transfer”

Posted 7 months ago

Thank you very much for your great review and your 5-star rating. We are particularly delighted that Daniel was able to assist you in a time of need and help make your bookings go more smoothly. We will certainly pass on your kind comments. We look forward to helping you again soon.

Posted 7 months ago

“Every booking has been great, no problems what so ever, and help is a phone call away.”

Posted 7 months ago

Thank you so much, Robin. We are so glad to hear that you have had great experiences with us with every booking. We also thank you for being a loyal customer, and we hope you keep doing business with us for many more years to come.

Posted 7 months ago

“Perfect company”

Posted 7 months ago

It's great to hear that we are providing a service that works - thank you for your review! Our experts are always available to support you with your bookings

Posted 7 months ago

“Perfect TEAM”

Posted 7 months ago

Thank you for your review. It's great to hear that our team are providing a service that works!

Posted 7 months ago

“The best for ferry bookings! Efficient and competent assistance, difficult to find better. Recommended!”

Posted 7 months ago

Thank you for taking the time to leave us a review! It's great to hear that you've had a good experience with us. Our experts are always on hand to help

Posted 7 months ago

“Hi Erin, Thanks to Freightlink the booking for our tractorpulling team went real smooth!! We will contact you again next year”

Posted 7 months ago

Thank you for reviewing us! We are so happy that your booking went smoothly and that you will be choosing us again next year. We're here to make the hassle of transporting motorsport equipment & vehicles as smooth as possible. Thanks again for taking the time to leave us a review! Have an excellent day Warm regards, Erin

Posted 7 months ago

“Vielen Dank für die tolle Unterstützung, alles funktioniert super. Jeder Mitarbeiter ist sehr freundlich und sehr kompetent. Herzliche Grüße”

Posted 7 months ago

Vielen Dank für Ihre Bewertung und für die Buchung bei Freightlink, ihre Bewertung ist für uns sehr wichtig und es freut uns, dass Sie eine positive Erfahrung bei uns haben, wir wünschen Ihnen einen schönen Tag!

Posted 7 months ago

“Very Good like always! Easy and quick. Thank you Freightlink!”

Posted 7 months ago

Thank you for taking the time to leave us a review! It is brilliant to hear that we are providing a service that works for you. Have a great week!

Posted 7 months ago

“Hello We work with heavy trucks. When we ask for a reservation, if it is not confirmed, we cannot send the truck to the port. Better post a payment link when you have a safe place to upload. Now I pay first and then wait for you to refund my money. That's not ok”

Posted 7 months ago

We are sorry to hear that you did not have a positive experience with us on this occasion. Unfortunately, some ferry operators' systems do not automatically approve bookings. Because of this, your booking went to the waiting list to await confirmation. We have received your cancellation, and your refund request is currently being processed with our accounts department. If you would like to discuss your booking further, please contact our customer service team

Posted 7 months ago

“Outstanding service by Patrick, very patient and explained everything - really went above and beyond! 5* all the way, highly recommended”

Posted 7 months ago

Hi Chris, thank you for your review. It's fantastic to hear that you had a good experience with us! Our experts are always on hand to offer booking and customs support. Have a great day

Posted 7 months ago

“Great customer support. 10/10”

Posted 7 months ago

Hi Robert, thank you for taking the time to leave us a review. It's great to hear that you have had a good experience with us! Our team is always on hand to provide expert booking support. Have a great day

Posted 7 months ago

“I had the pleasure of speaking with Daniel in the Customer Services department today. He was very professional and very helpful. He answered all of the questions I had and gave me the information I needed. Thank you Daniel :)”

Posted 7 months ago

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us, and will pass your lovely comments on to Daniel and the team. Have a great day!

Posted 7 months ago

“PROFESSIONALI E COMPETENTI!!SEMPRE DISPONIBILI”

Posted 8 months ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 8 months ago

“buongiorno, ottimo servizio , veloce ed esauriente , sempre disponibili a seguire il cliente ad ogni step. Grazie e complimenti”

Posted 8 months ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 8 months ago

“Thank you for support. We enjoy booking with freightlink!!!”

Posted 8 months ago

Thank you for taking the time to leave us a review! It's great to hear that you've had a good experience with us. Our experts are always on hand to help

Posted 8 months ago

“It was an absolute please dealing with Freightlink the three members of staff that I spoke to Peter, Patrick and Joanne couldn't have been more helpful and assuring they are an absolute credit to the Freightlink company”

Posted 8 months ago

Thank you for taking the time to leave us a review. It's great to hear that our team could support you with your booking and that you have had a positive experience with us. For any future booking enquiries please don't hesitate to get in touch with us. Have a great day!

Posted 8 months ago

“Very helpful”

Posted 8 months ago

Thank you for leaving us a review, it is great to hear that you have had a positive experience with us! Our experts are always happy to help make the booking process as straightforward as possible

Posted 8 months ago

“Very good for business and tickets for ferries, I am very happy for them.”

Freightlink 5 star review on 23rd August 2023

Freightlink 5 star review on 23rd August 2023

Posted 8 months ago

Thank you for your review and for sharing these great pictures. It's fantastic to hear that you had a positive experience with us. Our experts are on hand to support you with your bookings 7 days a week

Posted 8 months ago

“Immer wieder sehr einfach zu buchen.”

Posted 8 months ago

Vielen Dank für Ihre Bewertung

Posted 8 months ago

“Always email you back if you are unsure about procedures in documentation”

Posted 8 months ago

Hi Patricia, thank you for leaving us a review. It's fantastic to hear that you had a good experience with us! Our experts are always on hand to offer booking and customs support. Have a great day

Posted 8 months ago

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Freightlink is rated 4.8 based on 2,425 reviews