Freightlink Solutions Ltd Reviews - Read 1,499 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.84 out of 5

About Freightlink Solutions Ltd:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

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Phone:

01772282592

Email:

bookings@freightlink.co.uk

Location:

Quarry Bank, Chorley Road, Walton-le-Dale

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Freightlink Solutions Ltd 5 star review on 12th November 2020

Bryan Lancaster/maxine

Freightlink Solutions Ltd 5 star review on 14th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for helping out with all the questions in regards to the challenges of transporting goods between the EU and UK. Absolutely happy that we found freightlink to do all our bookings with.”

Posted 15 hours ago

Thank you for your feedback, we are so glad to hear that you have had a positive experience with us and that our team have been able to help you with any questions you have had about the recent changes to freight transport!

Posted 15 hours ago

“Exceptional team who always try their best for the customer”

Posted 17 hours ago

Thank you so much for taking the time to leave us a review! We are really happy to hear that you have had a really positive experience with us and that you have enjoyed our approach to customer service!

Posted 16 hours ago

“Sunt foarte încântat de serviciul si promtitudinea angajatilor dumneavoastră!”

Posted 3 days ago

Mulțumesc!

Posted 1 day ago

“Very friendly and polite sort any problem the customer got thanks”

Posted 3 days ago

Thank you for your feedback! We are so glad to hear that you have had a positive experience with us and have really enjoyed our approach to customer service!

Posted 1 day ago

“Np problem booking. Got it booked and confirmed. All is good.”

Posted 1 week ago

Thank you for your feedback! We are so glad to hear that you have found the booking process to be easy!

Posted 4 days ago

“Really helpful, many thanks Sadie.”

Posted 1 week ago

Thank you for your feedback! We are so glad to hear that you have had a positive experience with us and found our team helpful. We will pass your review along to Sadie!

Posted 4 days ago

“YOU ARE THE BEST”

Posted 1 week ago

Thank you for your feedback! We are so glad to hear that you have enjoyed your experience with us and think that we are the best!

Posted 1 week ago

“alles perfekt und einfach!”

Posted 1 week ago

Dankeschön!

Posted 1 week ago

“Very helpfull team. They helped US many times od we have delays or problems. They always help us. :)”

Posted 1 week ago

Thank you so much for your feedback! We are so glad to hear that you enjoy using our service and that we have been able to help you on multiple occasions!

Posted 1 week ago

“i try to call , and write to find solution with this new travel in UK , and just in the next day after i arrive in UK i received info”

Posted 1 week ago

We are sorry to hear about your delay in receiving information. If it was regarding the new customs procedures, unfortunately we are experiencing a high demand for last-minute assistance at the moment. We advise customers to prepare well in advance.
We can see from our records that your booking was made yesterday and you successfully travelled last night.

Posted 1 week ago

“Always able to assist if help is needed and always return refunds when over paid or bookings are altered, even if im unaware”

Posted 1 week ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have enjoyed your experience with us and are really happy with the service that we provide!

Posted 1 week ago

“Service was great, very smooth and excellent communication. 👍🏽”

Posted 2 weeks ago

Thank you for your feedback! We are so glad to hear that you have had such a positive experience with us and enjoyed the service that we provide!

Posted 2 weeks ago

“Very good .”

Posted 2 weeks ago

Thank you for your feedback! We are glad to hear that you have had a positive experience with us!

Posted 2 weeks ago

“Phil Cole is excellent to sort problems out.”

Posted 2 weeks ago

Thank you so much for your lovely feedback! We are so glad to hear that Phil was able to help you and will pass your review along to him!

Posted 2 weeks ago

“serious, professional, very prompt”

Posted 2 weeks ago

Thank you for your feedback! We're glad to hear that you have had a positive experience with us!

Posted 2 weeks ago

“We use Freight Link 5 years for this time make more than 650 booking, service is on 5 +++”

Posted 3 weeks ago

Thank you so much for your feedback! We are so happy to hear that you enjoy and trust our service!

Posted 3 weeks ago

“Fast straight forward and easy booking, I recommend Freightlink Solution. Thank guys.”

Posted 3 weeks ago

Thank you for your feedback! We are so glad to hear that you have had a positive experience with us and would recommend our service!

Posted 3 weeks ago

“very good apart from the dgsa form palava and what are the add ons for?”

Posted 4 weeks ago

Hi Kevin, thanks for your feedback. Sorry to hear you had some issues. Please contact our customer service team if you require assistance for future bookings - bookings@freightlink.co.uk.

Posted 3 weeks ago

“Freightlink make ferry booking so easy, especially with the mobile app, and the price for Ireland is always competitive!”

Posted 1 month ago

Thanks for your kind comments, Chris. Happy New Year!

Posted 3 weeks ago

“Did Not Travel due to Boarder closure in France”

Posted 1 month ago

We are sorry to hear you could not travel. Unfortunately this is beyond our control. More information is available on our website https://www.freightlink.co.uk/knowledge/articles/urgent-service-update-20122020-2134-gmt-%E2%80%93-immediate-freight-drivers-48-hour

Posted 1 month ago

Freightlink Solutions Ltd is rated 4.81 based on 1,499 reviews