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Freightlink Reviews

4.8 Rating 2,604 Reviews
94 %
of reviewers recommend Freightlink
4.8
Based on 2,604 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Freightlink Reviews

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Freightlink 5 star review on 23rd November 2024
Lyme B
Freightlink 5 star review on 30th August 2024
Guy B
Freightlink 5 star review on 29th January 2024
Eduardo M
Freightlink 5 star review on 23rd December 2023
Petru I
Freightlink 5 star review on 1st November 2023
Yuliyan V
Freightlink 5 star review on 23rd October 2023
Huseyin K
Freightlink 5 star review on 23rd August 2023
Anonymous
40
Anonymous
Anonymous  // 01/01/2019
Mr Daniel Mester saved our trip to Paris!!! Thank you Daniel, hope you enjoy the well deserved Christmas break ;) Peter @ Lightstyle London
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Posted 1 day ago
Great service, its made my life so easy when i bring antiques back from france
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Posted 3 days ago
Hi there, thank you so much for your review!
Posted 2 days ago
In the past, 0-24 live chat was useful. Other than that, everything is okay
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Posted 3 days ago
Hello Gabor, thank you for your review, we appreciate the feedback!
Posted 3 days ago
Very good. And easy
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Posted 4 days ago
Hi Remigijus, thank you for your review!
Posted 4 days ago
Going above and beyond with amazing advice and service
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Posted 4 days ago
Thank you Sally for your great review! We're thrilled to hear that your experience with Freightlink is a positive one.
Posted 4 days ago
Adam Burt head of motorsport has been extremely helpful going above and beyond to get all details needed and explain everything in great depth. An easy task from start to finish with his guidance. Being new in my job having someone like Adam to explain and help0 has made the entire process seamless. 10/10
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Posted 5 days ago
Thank you for your kind words and for choosing Freightlink Motorsport. We are thrilled to hear that Adam was so helpful and made your experience seamless. We value your feedback and will be sure to share it with Adam right away!
Posted 5 days ago
I have been using Freightlink for my ferry crossings between Calais and Dover for several years now. I have always been impressed with their service. The booking process is simple and efficient, and the customer service team is always helpful and knowledgeable. The ferries are well-maintained and the crossings are always smooth. I highly recommend Freightlink to anyone looking for a reliable and affordable ferry service
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Posted 1 week ago
Hi Jurate, Thank you for your kind words! We're thrilled to hear that your experience with Freightlink has been consistently positive. We will make sure that our customer service received your feedback right away!
Posted 5 days ago
Patrick at Freightlink went above and beyond to help with an issue that was in reality my problem. He swiftly re-booked me no fuss and followed up with phone calls and emails. What a helpful, diligent and knowledgable booking and logistics agent. Great to see the human touch is alive and well in this part of the transport industry. 5* for Patrick and 5* for Freightlink. And if there was such a thing as 'Employee of the Month' award that should go to Patrick. Cheers Freightlink.
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Posted 1 week ago
Hello Marko, we're delighted to hear that Patrick was able to exceed your expectations. Our team strives to provide top-notch service, and we're glad to know we delivered. Thank you for your kind words.
Posted 1 week ago
I’ve been dealing with Freightlink over 20 years now and never had a bad word to say about you service has always been good thank you very much
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Posted 1 week ago
Hello Paul, we're thrilled to hear you've had such a positive experience with Freightlink for over 20 years. Thank you for your kind words and long-standing loyalty. We're glad to have been of service.
Posted 1 week ago
Thanks alot dor your feedback everything was perfect we have lots of trips and everything perfect
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Posted 1 week ago
Hello there, thank you so much for your review! We're thrilled to hear that your experience with us is a positive one.
Posted 1 week ago
Alles bestens. Wie immer.
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Posted 2 weeks ago
Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.
Posted 2 weeks ago
Always perfect, always on time!
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Posted 2 weeks ago
Hello Pawel, thank you for your review!
Posted 2 weeks ago
Excellent customer service from Daniel Mester and Julia Slomiana dealing with a disruption to ferry services effecting my booking.
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Posted 2 weeks ago
Thanks for the great review! We're glad you had a positive experience.
Posted 2 weeks ago
Very good service.
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Posted 2 weeks ago
Hello Adrian, thank you for your feedback!
Posted 2 weeks ago
It was all very informative , but I do wish something was said about the CMR we had no idea what it was or that we needed it no said anything aboutcit whenvwe spoke onbthe phone and we could have still been there as the young man at the office was not helpful at all he didnt explain what it was he was awful we left the office standing outside not knowing what to do. Then a young lady came out and she explained t to us what it was and what we needed to do. Which was so confusing. 5 days on the road with 8 dogs relocating back to uk from turkey was very hard. So a call to a friend that was an a transporter solved the issue and the man seemed very surprised when we went back in with it. We caught the next ferry so thank irsh ferries and the young lady who helped explain.
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Posted 2 weeks ago
Hello there, we are sorry to hear you experienced some issues during your ferry journey. Apologies for any inconvenience caused.
Posted 2 weeks ago
Hey everyone.... This Guy Joe - That's Joseph Horan ,,, Must go to sleep with routes and tariffs on his mind - A truly nice chap with a mountain of information at hand !!!! Lyme Bay Boats first point of call -always Thank You Joe 🥂 🥂 👍 🤜
Freightlink 5 star review on 23rd November 2024
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Posted 3 weeks ago
Hi there! Thank you so much for your review. We're thrilled to hear that Joe was able to help, we'll share your feedback with him right away!
Posted 2 weeks ago
Szybko sprawnie w przystępnej cenie.
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Posted 3 weeks ago
Dziękujemy za wystawienie opinii!
Posted 3 weeks ago
Перфектния партньор в тази област. Точни и коректни.
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Posted 3 weeks ago
Благодарим ви за отзива, оставаме на Ваше разположение.
Posted 3 weeks ago
I had the pleasure of working with Yanislav Ivanov, and I cannot speak highly enough about the exceptional service he provided. His professionalism, efficiency, and attention to detail were outstanding from start to finish. One of the aspects that made the experience even better was Yanislav’s ability to communicate in Bulgarian. This made it incredibly easy to discuss every detail clearly and effectively, ensuring there were no misunderstandings. Yanislav Ivanov went above and beyond to ensure everything was handled smoothly and promptly, addressing all my concerns with clarity and expertise. His dedication to delivering excellent results is truly commendable. I highly recommend Yanislav Ivanov to anyone seeking reliable and high-quality service. Thank you for your outstanding support, Yanislav!
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Posted 3 weeks ago
Hello Elena, thank you so much for your review! We're thrilled to hear that the level of customer service you have experienced with us was this great, and will let Yanislav know right away about your positive feedback. All the best!
Posted 3 weeks ago
Schnell, einfach und sicher zu buchen.
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Posted 3 weeks ago
Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.
Posted 3 weeks ago
Freightlink is rated 4.8 based on 2,604 reviews