Freightlink Solutions Ltd Reviews - Read 1,245 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.84 out of 5

About Freightlink Solutions Ltd:

Freightlink® is a leading European freight ferry ticket agent covering more than 750 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

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Phone:

0844 847 9000

Email:

bookings@freightlink.co.uk

Location:

Quarry Bank
Chorley Rd
Walton le Dale
Preston

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure to speak with you. Also i
Would like to thank you to Becky Demaine who gave me a lot of information and make me understand everything. Thank again Becky Demaine.!!!!×××”

Posted 2 days ago

Thank you very much Sorin for your feedback. We will pass on your kind comments to Becky. Have a great day.

Posted 2 days ago

“I am happy whit your service, I like your opinion about this job, tank you”

Posted 5 days ago

Thank you for your kind comments. Have a nice day.

Posted 3 days ago

“En principio bastante buena”

Posted 6 days ago

Muchas gracias!

Posted 3 days ago

“Becky is bubbly, bright and extremely supportive”

Posted 1 week ago

Thanks for the review Shaun. We'll certainly pass on your kind words to Becky. Enjoy your day.

Posted 1 week ago

“Very helpfull kept us informed throught out.”

Posted 1 week ago

Thanks John. Much appreciated. Glad we could help.

Posted 1 week ago

“Sehr schnelle Reaktionszeit”

Posted 1 week ago

Vielen Dank.

Posted 1 week ago

“We cannot fault the service provided by Freightlink - everyone was absolutely brilliant. Every department was friendly, efficient and all very reasonably priced.”

Posted 1 week ago

Thank you for your review. Glad to hear you were happy with our service.

Posted 1 week ago

“Yes........”

Posted 1 week ago

Thank you.

Posted 1 week ago

“The team could not have been more helpful, they have made a very stressful time so very much easier. Fingers crossed it all goes well”

Posted 1 week ago

Great to hear you had a super experience with us. Our team work really hard to try and make booking as hassle-free as possible. Have a safe journey.

Posted 1 week ago

“Thank you for looking after me yesterday I really appreciate it 😊”

Posted 1 week ago

You are very welcome John. Hope you had a good journey.

Posted 1 week ago

“Used the app, couldn’t be easier! All timings went to plan so no need to contact Freightlink. However, in the past I have had to change sailings and their efficiency was first class and I wasn’t charged for the changes.”

Posted 1 week ago

We're really pleased to hear that you love the Freightlink App. We're really pleased with it too! Have a great weekend.

Posted 1 week ago

“Great service very easy to use”

Posted 2 weeks ago

Thanks for your feedback.

Posted 2 weeks ago

“Wszystko przebiegło bezproblemowo. Można liczyc na wsparcie na każdym etapie przebiegu przeprawy. Polecam”

Posted 2 weeks ago

Dziękuję Marceli.

Posted 2 weeks ago

“I am disappointed that the van is still on a waiting list as my cousin is in desperate need of it. I am very happy with the people on the phone as they are very helpful and understanding”

Posted 2 weeks ago

Hi Paul, sorry to hear about the delay you encountered when booking your van. Unfortunately due to the current situation it is much more difficult to get a confirmed space for certain vehicles.
We have now been informed that your booking has been confirmed and one our customer service team has been in touch. We will certainly pass on your kind comments to them.

Posted 2 weeks ago

“ohne Probleme geklappt”

Posted 2 weeks ago

Vielen Dank für Ihr Feedback.

Posted 2 weeks ago

“Good condition”

Posted 2 weeks ago

Thank you for your feedback.

Posted 2 weeks ago

“Trato escepcional , y rápida solución de problemas. Formalice mal la reserva, (herror mio), al momento me llamaron y como yo no hablo ingles hicieron lo posible para solucionar el problema. Muchas gracias por su paciencia y amabilidad. Un placer trabajar con ustedes.”

Posted 2 weeks ago

Gracias por sus amables palabras. Ten un buen fin de semana.

Posted 2 weeks ago

“Hello, the cooperation (by email or by phone) with your company is very good :)

Best regards,

Petr Janik
EOP HOKA s.r.o.”

Posted 2 weeks ago

Thank you Petr. Have a nice weekend.

Posted 2 weeks ago

“rezerwacje szybkie i bez problemu, super, brawo pracownicy Freightlink”

Posted 3 weeks ago

Dziękuję Dariusz. Bądź bezpieczny.

Posted 3 weeks ago

“Very good. Thank you”

Posted 3 weeks ago

Thank you for your feedback.

Posted 3 weeks ago

Freightlink Solutions Ltd is rated 4.82 based on 1,245 reviews