Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,745 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,745 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Briliant team”

Helpful Report

Posted 8 hours ago

“Absolute Nightmare in every way”

Helpful Report

Posted 9 hours ago

“Nothing is too much trouble and the team always go above and beyond to help us. Thank you Denisa and Gabriel for all of your help again today - couldnt do what we do without you :-)”

Helpful Report

Posted 1 day ago

“They are unable to obtain consent for ADR LQ transport from the carrier within 24 hours. Before I took the load, I contacted them by phone and they confirmed that such consent would take 2-3 hours. The staff cannot say anything other than we are waiting for a response.”

Helpful Report

Posted 1 day ago

“We are working with Freightlink about 5 years, and three were no problems. We are small company, but they are well organised, got easy and fast contact. App is working well too. 5 stars.”

Helpful Report

Posted 2 days ago

“the best operator”

Helpful Report

Posted 2 days ago

“Wonderful team, always ready to help.”

Helpful Report

Posted 2 days ago

“Always professional and willing to help, thank you :-)”

Helpful Report

Posted 2 days ago

“Great service, quick and simple”

Helpful Report

Posted 2 days ago

Hi Matthew, thank you for your review. We're glad to hear that you're happy with our services!

Posted 2 days ago

“okokokokok”

Helpful Report

Posted 3 days ago

Thanks for your feedback!

Posted 2 days ago

“Great help always, very efficient”

Helpful Report

Posted 3 days ago

Hi Matt, thank you for your feedback!

Posted 3 days ago

“very professional”

Helpful Report

Posted 3 days ago

Hello, thank you for your review!

Posted 3 days ago

“Greta is a very efficient operator, she amenend a plate on my booking in minutes”

Helpful Report

Posted 4 days ago

HI there, thank you so much for your review. We'll make sure to let Greta know about your feedback right away!

Posted 3 days ago

“Rundum Top Service Wie immer”

Helpful Report

Posted 5 days ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 3 days ago

“Above-standard and helpful approach of Mrs. Jana Marcukova”

Helpful Report

Posted 5 days ago

Hello there, thank you for your review. We'll make sure to let Jana know about your feedback asap!

Posted 5 days ago

“The customer service are very helpful and always get straight back in touch when I have contacted them with all my queries. As it was my first time booking I contacted them for help a lot!”

Helpful Report

Posted 6 days ago

Thank you for your review!

Posted 6 days ago

“So nice to be able to speak to an assistant for a change”

Helpful Report

Posted 6 days ago

Hello, thank you for your feedback. We're glad to hear that our team member was helpful!

Posted 3 days ago

“Everything went fine. Without any problem.”

Helpful Report

Posted 6 days ago

Hi there, thank you for your review! We're glad to hear everything went smoothly for you.

Posted 3 days ago

“excellent”

Helpful Report

Posted 1 week ago

Thank you for your review!

Posted 6 days ago

“Greta and the rest of the team were super helpful. Thank you!”

Helpful Report

Posted 1 week ago

Hi there, thank you for your review! We'll make sure to let Greta and the team know about your positive feedback asap.

Posted 1 week ago

Freightlink is rated 4.8 based on 2,745 reviews