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Freightlink Reviews

4.8 Rating 2,878 Reviews
94 %
of reviewers recommend Freightlink
4.8
Based on 2,878 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Freightlink Reviews

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Freightlink 5 star review on 9th March 2025
Zürrer L
Freightlink 5 star review on 23rd November 2024
Lyme B
Freightlink 5 star review on 30th August 2024
Guy B
Freightlink 5 star review on 29th January 2024
Eduardo M
Freightlink 5 star review on 23rd December 2023
Petru I
Freightlink 5 star review on 1st November 2023
Yuliyan V
Freightlink 5 star review on 23rd October 2023
Huseyin K
41
Anonymous
Anonymous  // 01/01/2019
Thanks Freightlink Thanks Freda Ben-Smith
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Posted 5 minutes ago
Very fast and good service
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Posted 20 hours ago
Hello there, thank you for your review!
Posted 6 minutes ago
Greta was great in assisting me with the completion of customs declarations 😊
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Posted 1 day ago
Hi there, thank you for your review!
Posted 1 day ago
Thank you Freightlink! Thank you Denisa Ifteme for your patience with my company, for the speed and dexterity with which you resolve my requests! Thank you for the clarity of the way you explain each situation to me in detail. Thank you
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Posted 2 days ago
Hello Paul, thank you for your review! We’re pleased to hear that Denisa was able to help with patience and clarity.
Posted 1 day ago
Helped me right out with my port pass Got it sorted for me and explained how I should do it next time round
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Posted 5 days ago
Hello there, thank you for your review! We're glad to hear that our team was helpful.
Posted 4 days ago
Greta ! a wonderful person, very helpful. Solves problems meticulously, thank you
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Posted 1 week ago
Hi, it's great to hear that Greta was so helpful and meticulous in solving your problems.
Posted 1 day ago
Jarmila ! a wonderful person, very helpful
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Posted 1 week ago
Hi Aleksandra, thank you so much for your review!
Posted 6 days ago
Thanks Freightlink Thanks Daniela Braga for the speed and patience with which you resolve my requests
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Posted 1 week ago
Hello Paul, thank you for your kind words.
Posted 1 day ago
She was super quick at responding and sorting and dealt with it very efficiently. Extremely helpful and I am very grateful for that!
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Posted 1 week ago
Hi there, thank you so mucgh for your review! We're thrilled to hear that our team member was helpful and efficient.
Posted 1 week ago
Thank you Freightlink. Thank you very much Patrick Stefanescu, I congratulate you for the patience, precision and speed with which you always solve my requests!
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Posted 1 week ago
Hello Paul, thanks.
Posted 1 day ago
Katie has been amazing at helping me out, given that I'd only made half the booking I needed!! She was super quick at responding and sorting and dealt with it very efficiently. Extremely helpful and I am very grateful for that!
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Posted 1 week ago
Hi Kirsten, thank you so much for your review. We're thrilled to hear that Katie helped make the booking process efficient and trouble free for you!
Posted 1 week ago
Yash Sharma was extremely helpful with my queries and kept me updated throughout, thank you.
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Posted 1 week ago
Hello Hayley, thank you so miuch for your review! We're happy to hear that we were able to help.
Posted 1 week ago
As a total amateur as I’m only shipping an empty show truck I am glad of the quick response to any questions
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Posted 1 week ago
Hello Mark, thank you so much for leaving a review. We're happy to hear that we were able to help quickly!
Posted 1 week ago
Joseph has been a pleasure to correspond with; navigating us through self-freight bookings for the first time.
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Posted 1 week ago
Hi Anya, thank you for your review! We're happy to hear that your experience with us was a positive one and we'll make sure Joseph knows about your feedback.
Posted 1 week ago
Swift response to email excellent
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Posted 1 week ago
Hi Kieran, thank you so much for your review!
Posted 1 week ago
In summary, your person wrote "Computer says no. I normally give you 4-5 stars. This was poor. My message was answered promptly, but a flat no, and no help to take a next step was very unhelpful. It also contradicted advice from Pozdrawiam. I had to call and got more advice from Ivan.
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Posted 2 weeks ago
Hi Adam! We appreciate your feedback and apologize for the confusion caused by the contradictory advice given. Ivan will be in touch with you shortly again to ensure everything is completely sorted out asap.
Posted 1 week ago
A great experience great staff very prompt excellent communication ! I highly recommend
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Posted 2 weeks ago
Hello there, thank you so much for your feedback! We're thrilled to hear that our team was helpful.
Posted 1 week ago
Thanks Freightlink Thanks Daniela Braga
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Posted 2 weeks ago
Hi Paul, thank you so much for your review!
Posted 2 weeks ago
Ok Ok Ok Ok
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Posted 2 weeks ago
Hello Oancea, thank you for your enthusiastic review!
Posted 1 day ago
Impeccable customer service everytime
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Posted 2 weeks ago
HI there, thank you so much for your review!
Posted 2 weeks ago
Freightlink is rated 4.8 based on 2,878 reviews