Freightlink Solutions Ltd Reviews - Read 1,383 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.84 out of 5

About Freightlink Solutions Ltd:

Freightlink® is a leading European freight ferry ticket agent covering more than 750 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

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Phone:

0844 847 9000

Email:

bookings@freightlink.co.uk

Location:

Quarry Bank
Chorley Rd
Walton le Dale
Preston

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely help full takes the stress out booking you highly recommend”

Posted 17 hours ago

“Sehr einfach , unkompliziert und schnell,alles bestens verlaufen, immer wieder gern”

Posted 17 hours ago

“Dear Phil you are just Brilll....It makes me wonder how you fulfill ,you know this is going to be a rhyme and that Freight Liink deliver on time ...whether its going from North to South by car by rail you always seeem to excell.!!

Mark Dunn Certa Cito Light Haulage Ltd”

Posted 1 day ago

“Georgiana Plesa has a very rude manner in her emails. Please address this.”

Posted 1 day ago

“Really easy to book”

Posted 2 days ago

“Customer services very helpful and polite”

Posted 2 days ago

“Spot on as usual...no fuss ..just booked on the app and confirmed within 10 minutes..💯👌”

Posted 3 days ago

Thank you for your feedback! We are so glad that you have enjoyed using our app!

Posted 2 days ago

“Good food, cabin clean

Could do with WiFi / TV”

Posted 3 days ago

Thank you, we will pass your comments along to the ferry operator.

Posted 2 days ago

“Easy to use website and although we don't have many crossings it is reassuring to have confirmation that your vehicle is on the ferry.

Had to cancel a trip once and Freightlink were prompt in returning the payment.

So thank you!”

Posted 3 days ago

Thank you for your feedback! We are so glad that you have enjoyed our website and that you have found the confirmations useful!

Posted 2 days ago

“Always very helpful and good prices.”

Posted 3 days ago

Thank you for your feedback, we are so glad to hear that you have had a positive experience with us!

Posted 3 days ago

“Frightlink anytime we use them, have been hassle free and the customer service is first class , had to make some last minute changes this evening and Georgiana Plesa, was onhand to make the process seamless, so friendly and nothing was any trouble, got my DGNs resent to accommodate the change in booking for tomorrow morning, thanks Georgiana all the help and communication was really appreciated, Great job.”

Posted 4 days ago

Thank you for taking the time to leave a review! We are so glad to hear that you have had a really positive experience with us and happy that Georgina has been able to help you! We will pass your feedback along to her!

Posted 3 days ago

“All the staff are always helpful.Nothing to much trouble,and Phil is very good in keeping us updated with the latest information.Always a brilliant service and competitve prices.”

Posted 4 days ago

Thank you for your feedback! We are so glad that you have enjoyed your experience with us. We will pass your review onto Phil!

Posted 3 days ago

“good site and very easy to use. customer service is great and my account manager Rebecca Demaine is very helpful and always returns calls. nothing is a problem”

Posted 4 days ago

Thank you for your lovely feedback! We are so glad that Rebecca has been able to help you, we will let her know your thoughts!

Posted 4 days ago

“Very friendly and helpful customer services making booking easy and simple. Great range of Ferry crossings and competitive prices. Would recommend”

Posted 4 days ago

Thank you for your feedback! We are so glad that you have had an enjoyable experience with us!

Posted 4 days ago

“They were very good and very helpful. I had not used a freight boat before but they made process easy and simple and where in constant contact even on the weekend ,Only thing was the extremely high price of the sailing but apart from that it was a very good and will use freightlink again very soon”

Posted 5 days ago

Thank you for your feedback! We are so glad that our dedicated team have been able to help you with your booking!

Posted 5 days ago

“Ja osobne som velmi spokojna. Vzdy mi vyjde spoločnosť v ústrety. Hlavne dakujem takým ludom ako bola Lucia a momentálne Ivan, ktory vedia hovorit aj po slovensky. Urcite odporucim kazdemu Vasu spolocnost.”

Posted 6 days ago

Ďakujem!

Posted 6 days ago

“Teljesen korrekt, segítőkész, pontos cég!”

Posted 1 week ago

Köszönöm!

Posted 6 days ago

“servizio eccezzionale”

Posted 1 week ago

Grazie mille!

Posted 1 week ago

“It was easy todo - and the lady was very helpful as i did it incorrectly
on my first attempt !
She soon put me right though and rectified everything !!”

Posted 1 week ago

Thank you so much for your feedback! We are so glad that a member of our team was able to help you out!

Posted 1 week ago

“Good Afternoon,
Having not used your services for a number of years it was a joy to deal with you again , Rebecca was so helpful & I would definitely be using you again in the near future.
Neil.”

Posted 1 week ago

Thank you so much for your feedback! We are so glad that Rebecca was able to help you! We look forward to hearing from you again!

Posted 1 week ago

Freightlink Solutions Ltd is rated 4.81 based on 1,383 reviews