Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,994 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,994 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company. we are not your average freight customers, this is a one off private self move of our posessions out of the UK. We are essentially toddlers dumped in the middle of a WW1 battle. The patience and understanding of the CS team, in particular Jymila, Daniela Braga , Katie barlow, and David, was greater than we could have reasonably expected, and absolutely needed. Special mention Of Joseph horal from the sales team, to call the man a machine, would be denying his humanity, his patience, and willingness to answer what are for iniated people dumb questions is without limit. A man whom clearly loves his job. Do business with this company without fear or hesitation, you are in the very best of hands. Maybe Britain isn't so broken as some would have you believe. The irony is that one of its functioning elements is engaged in helping you get outside of its borders.”

Helpful Report

Posted 4 months ago

Hi Glyn, thank you so much for taking the time to write such a detailed and moving review. Your feedback truly means the world to us. We are incredibly proud that our team provided the support you needed!

Posted 4 months ago

“The lady that stayed with after dfds then p and o were horrific was absolutely amazing. They then got us onto Irish ferries. Who after p and o saying we couldn't travel with them with so many animals we were transfered at the doc to p and o after not being checked once with the animals!”

Helpful Report

Posted 4 months ago

Hi Suzi, thank you for sharing your feedback! We're thrilled to hear that our team member was able to find a perfect solution for your needs in a speedy way!

Posted 4 months ago

“Perfekte Shipagent”

Helpful Report

Posted 4 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 4 months ago

“Absolutely fantastic service received from Bogdan Niculcea, after nearly 9hrs trying to sort issues caused by 3rd party, Bogdan advised exactly what to do and solved the issues within minutes, could not be happier with the service. Would absolutely recommend.”

Helpful Report

Posted 4 months ago

Hi Kelly, thank you so much for your feedback! We're thrilled to hear that Bogdan solved any issues you had in a fast and efficient way. We'll make sure to pass on your kind words to him right away!

Posted 4 months ago

“Great team and Greta was especially one the ball.”

Helpful Report

Posted 4 months ago

Hi Kevin, thank you so much for your review! We'll make sure to pass along your feedback to Greta and the team.

Posted 4 months ago

“Thank you Freightlink. Thank you to the entire team and especially to Mr. Patrick Stefanescu who patiently solves all my requests.”

Helpful Report

Posted 4 months ago

HI Paul, thank you so much for your feedback!

Posted 4 months ago

“I love you all. Carry on.”

Helpful Report

Posted 4 months ago

“Very helphul!”

Helpful Report

Posted 4 months ago

Hello Razvan, thank you for your review!

Posted 4 months ago

“Top Service always god”

Helpful Report

Posted 4 months ago

Hi there, thank you for your feedback!

Posted 4 months ago

“Katie B has been amazing helping me out with bookings, changing and amending booking, adding cabins for drivers... Really happy with service”

Helpful Report

Posted 4 months ago

Hello there, thank you for your review! We're thrilled to hear that Katie's work is appreciated, and will make sure she gets your feedback right away!

Posted 4 months ago

“Always helpful, knowledgeable and efficient. Thank you Greta !”

Helpful Report

Posted 4 months ago

Hi Malcolm, thank you for your review! We're thrilled to hear that our team is always helpful and we will pass on your thanks to Greta right away.

Posted 4 months ago

“Great Customer Service, quick, clear and understanding. I use this service year after year and have never had a problem they cant help me fix faster than I knew about it.”

Helpful Report

Posted 4 months ago

Hi Ted, thank you so much for your review! We'll make sure to let our Customer Service team know about your positive feedback.

Posted 4 months ago

“Utterly amazing customer service. I had to make many changes and questions- and was always super fast ad helpful. I wish all companies like this! Tks”

Helpful Report

Posted 4 months ago

Hello John, thank you so much for your kind words! We'll make sure to let our team know about your feedback.

Posted 4 months ago

“Utterly amazing customer service. I had to make many changes and questions- and was always super fast ad helpful. I wish all companies like this! Tks”

Helpful Report

Posted 4 months ago

Hello John, thank you so much for your positive review. We'll make sure to pass on your feedback to our team right away!

Posted 4 months ago

“THANK YOU FOR YOUR DISPONIBILITY THANKS TO MISS KATIE BARLOW”

Helpful Report

Posted 4 months ago

Hello Margarella, thank you so much for your review!

Posted 4 months ago

“Thanks Freightlink Thanks Freda Ben-Smith”

Helpful Report

Posted 4 months ago

Hi Paul, thank you for your review!

Posted 4 months ago

“Very responsible.”

Helpful Report

Posted 4 months ago

“Very fast and good service”

Helpful Report

Posted 4 months ago

Hello there, thank you for your review!

Posted 4 months ago

“Greta was great in assisting me with the completion of customs declarations 😊”

Helpful Report

Posted 4 months ago

Hi there, thank you for your review!

Posted 4 months ago

“Thank you Freightlink! Thank you Denisa Ifteme for your patience with my company, for the speed and dexterity with which you resolve my requests! Thank you for the clarity of the way you explain each situation to me in detail. Thank you”

Helpful Report

Posted 4 months ago

Hello Paul, thank you for your review! We’re pleased to hear that Denisa was able to help with patience and clarity.

Posted 4 months ago

Freightlink is rated 4.8 based on 2,994 reviews