Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,928 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bogdan was very helpful”

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Posted 4 months ago

Hello there, thank you for your review. We'll make sure to let Bogdan know about your positive feedback right away!

Posted 4 months ago

“Customer Service has always been very good with Freightlink, very helpful and react quickly. Any queries are answered quickly as well. Highly recommend”

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Posted 4 months ago

Hi Alison! We're thrilled to hear you've consistently received very good customer service from Freightlink. It's fantastic to know our team is helpful and reacts quickly to your queries. We really appreciate you taking the time to highly recommend us!

Posted 4 months ago

“Briliant team”

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Posted 4 months ago

Hi Paul, thank you for your feedback!

Posted 4 months ago

“Absolute Nightmare in every way”

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Posted 4 months ago

Thank you for your feedback. Our team will be getting in touch with you shortly to resolve any issues you've experienced.

Posted 4 months ago

“Nothing is too much trouble and the team always go above and beyond to help us. Thank you Denisa and Gabriel for all of your help again today - couldnt do what we do without you :-)”

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Posted 4 months ago

Hi Hannah, thanks so much for your kind words! We're thrilled to hear that Denisa, Gabriel, and the rest of the team could go above and beyond to help you

Posted 4 months ago

“I am very satisfied with the services of Freightlinkbookings@freightlink.co.uk, Exceptional staff, especially Patrick, always helps me get good prices, quick, accurate and explicit answers”

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Posted 4 months ago

“They are unable to obtain consent for ADR LQ transport from the carrier within 24 hours. Before I took the load, I contacted them by phone and they confirmed that such consent would take 2-3 hours. The staff cannot say anything other than we are waiting for a response.”

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Posted 4 months ago

Hello! The general rule for obtaining confirmation is 24 hours, we know that sometimes it's possible to get a reply from operators sooner. However, this isn't always the case, and we regret that this exception wasn't met in your situation.

Posted 4 months ago

“We are working with Freightlink about 5 years, and three were no problems. We are small company, but they are well organised, got easy and fast contact. App is working well too. 5 stars.”

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Posted 4 months ago

Hi there! We're thrilled to hear you've had such a positive experience working with Freightlink over the past five years, thank you for your feedback!

Posted 4 months ago

“the best operator”

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Posted 4 months ago

“Wonderful team, always ready to help.”

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Posted 4 months ago

Hello there, thank you for your review! We're glad to hear that our team is always able to help!

Posted 4 months ago

“Always professional and willing to help, thank you :-)”

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Posted 4 months ago

Hi Aleksandra, thank you so much for your review!

Posted 4 months ago

“Great service, quick and simple”

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Posted 4 months ago

Hi Matthew, thank you for your review. We're glad to hear that you're happy with our services!

Posted 4 months ago

“okokokokok”

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Posted 4 months ago

Thanks for your feedback!

Posted 4 months ago

“Great help always, very efficient”

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Posted 4 months ago

Hi Matt, thank you for your feedback!

Posted 4 months ago

“very professional”

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Posted 4 months ago

Hello, thank you for your review!

Posted 4 months ago

“Greta is a very efficient operator, she amenend a plate on my booking in minutes”

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Posted 4 months ago

HI there, thank you so much for your review. We'll make sure to let Greta know about your feedback right away!

Posted 4 months ago

“Rundum Top Service Wie immer”

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Posted 4 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 4 months ago

“Above-standard and helpful approach of Mrs. Jana Marcukova”

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Posted 4 months ago

Hello there, thank you for your review. We'll make sure to let Jana know about your feedback asap!

Posted 4 months ago

“The customer service are very helpful and always get straight back in touch when I have contacted them with all my queries. As it was my first time booking I contacted them for help a lot!”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“So nice to be able to speak to an assistant for a change”

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Posted 4 months ago

Hello, thank you for your feedback. We're glad to hear that our team member was helpful!

Posted 4 months ago

Freightlink is rated 4.8 based on 2,928 reviews