Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,047 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We have encountered multiple issues with our vehicle, meaning we have had to move our booking, Katie and the team have been amazing. Couldn’t recommend highly enough. Thank you Katie”

Helpful Report

Posted 4 months ago

Hi Alistair, thank you so much for your review! We're thrilled to hear that our team were able to solve all of the issues with the vehicle efficiently. We'll make sure to pass on your feedback to Katie and the team right away!

Posted 4 months ago

“Outstanding assistance”

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Posted 4 months ago

Hi Nigel, thanks so much for your feedback! We'll make sure to let the team know about your kind words right away.

Posted 4 months ago

“Not used for a while , but it's great when you need to book a crossing asap.”

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Posted 4 months ago

Hi Dean, thank you so much for your review!

Posted 4 months ago

“very helpful and will use them again”

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Posted 4 months ago

Hi Antony, thank you for your review! We're glad to hear that our team was helpful.

Posted 4 months ago

“We are going back to doing a small amount of engineering works in Ireland, Since Brexit , the ridiculous systems the UK/EU government have put in place is shameful to the common man trying to run there business. BUT Abi from Freight link walked us through the various processes and options available to us a business. very professional person and a credit to Freightlink.. Thanks to all , its made a process that bit more bit size to digest. Regards Atlas Bagging Equipment Ltd”

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Posted 4 months ago

Hi Carl, thank you for sharing your experience with us! We truly appreciate your kind words about Abi and our team. It’s great to hear that we could help make the process clearer and easier for your business.

Posted 4 months ago

“great comunication”

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Posted 4 months ago

HI Giuseppe, thank you for your review!

Posted 4 months ago

“Nagyon segítőkész a magyar nyelvű ügyintéző .”

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Posted 4 months ago

Köszönjük szépen a véleményedet!

Posted 4 months ago

“No problem with the booking and your staff are great on the phone. Unfortunately you app and website area real pain, I have to click forgotten password every time and log in via the email link, how can I set my own password?”

Helpful Report

Posted 4 months ago

Thanks for the feedback and glad to hear the booking and our staff are working well for you. To set your own password, visit https://www.freightlink.co.uk/account/password on the website, or visit the 'my account' section on the app.

Posted 4 months ago

“přerva ok ale faktura nepřišla ani po 7 dnech”

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Posted 4 months ago

Dobrý den, děkujeme za vaši zpětnou vazbu! Vidíme, že faktura už byla odeslána, náš obchodní poradce se s vámi spojí, aby potvrdil, zda byla doručena.

Posted 4 months ago

“Fantastical. Very friendly and helpful staff in case of problems.”

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Posted 4 months ago

Hello Simon, thank you so much for your review! We're pleased to hear that our staff is always able to help.

Posted 4 months ago

“Good service!”

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Posted 4 months ago

Hi Nikolay, thank you for your review!

Posted 4 months ago

“Hello Just like to thank Bogdan for help with my issues at the ferry booking: I did not complete our paperwork completely. Bogdan assisted and saved the day.”

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Posted 4 months ago

“Good customer service”

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Posted 4 months ago

Hello there, thank you for your feedback!

Posted 4 months ago

“Very quick and easy service ! Didn't have room at the time i requested so offered the next best alternative to help. All changed and updated in a friendly manner AAA***”

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Posted 4 months ago

Hi Ben, thank you so much for your review! We're happy to hear that our team was able to help you quickly and efficiently.

Posted 4 months ago

“szuperek vagytok :)”

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Posted 4 months ago

Nagyon köszönöm!

Posted 4 months ago

“Greta got back to us within 30 mins of us booking and was very helpful :)”

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Posted 4 months ago

Hi Emma, thank you very much for your review!

Posted 4 months ago

“I am very happy about the services they are providing”

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Posted 4 months ago

Hi Marius, thank you for your feedback!

Posted 4 months ago

“Greta was very active and chased our bookings to get them confirmed really quick.”

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Posted 4 months ago

Hi there, thank you so much for your review! We're happy to hear that Greta could confirm your booking quickly.

Posted 4 months ago

“Very useful and simple service, friendly customer service. Extra bonus - no strong British accent - easy to understand conversation :)”

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Posted 5 months ago

Hi there, thank you so much for your review!

Posted 5 months ago

“We have been using Freightlink since the start and our account manager Abi has been really helpful. She goes the extra mile to find us the best price and although other firms have reached out to us to try and take our custom, they haven’t been able to win. It’s not all about price the friendliness Abi portrays make you feel valued.”

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Posted 5 months ago

Hello Ash, thank you so much for your kind words! We truly appreciate your business, and it’s wonderful to know that you value the personal touch and friendly approach that Abi consistently delivers. We'll make sure we pass this fantastic feedback directly on to Abi right away!

Posted 5 months ago

Freightlink is rated 4.8 based on 3,047 reviews