Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,243 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,243 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Easy and fast to book”

Helpful Report

Posted 16 hours ago

“I've booked with Freightlink in the past and the clarity of the information received is always very good, making the booking experience easy and straightforward. This time there was nonetheless two glitches I ran into. 1. Switzerland is missing as a phone number prefix (+41) and since the phone number is a compulrosy field (at checkout) I was stuck on the screen and could not complete the booking online. I called. the support line and was told to choose UK (+44) and then enter the international number which worked. Switzerland is also missing as a country from the Drop-down but this is minor as it was not a compultory field. 2. At payment time multiple credit cards would not go through on multiple attempts - I don't know why. I therefore spoke again with a service desk representative who was super nice and helpful and who sent me payment links which worked (with the same cards).”

Helpful Report

Posted 2 days ago

Hi Klaus! Thank you for taking the time to share your feedback with us. We appreciate your patience while our team helped you complete the booking. We apologize for the inconvenience caused by the missing code, as well as the missing country option. Thank you again for your review and for bringing this to our attention so we can improve our service!

Posted 1 day ago

“Hello ,I felt with one of your staff members called "cloud" ,very helpful in everything also the procedure one making the booking very straight forward, I look forward to making more bookings though your site .”

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Posted 1 week ago

Hi Kevin, thank you so much for your review. We'll make sure to pass your feedback on to Klaudiusz right away!

Posted 6 days ago

“Fast confirmation, I like that.”

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Posted 1 week ago

HI there, thank you for your feedback!

Posted 1 week ago

“Booking my ferry crossing through Freightlink was incredibly straightforward. Their online platform is simple to navigate, and the customer support team took all the hassle out of managing the customs paperwork and GMR generation.”

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Posted 1 week ago

HI Sarah, thank you so much for leaving your feedback! We're thrilled to hear that you found our platform easy to navigate and our customer service helpful and efficient.

Posted 1 week ago

“Smooth good simple thank you”

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Posted 1 week ago

Hi Anna, thank you so much for your review!

Posted 1 week ago

“All ways use Freightlink for repatriation between uk & Ireland and its a 5 star service”

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Posted 1 week ago

HI there, thank you so much for your review!

Posted 1 week ago

“Customer service is excellent, only issue on this travel is that the Le Shuttle booking was done as freight and not VP service, suggest when booking over email this is clarified with customer if travelling with a 3.T van”

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Posted 2 weeks ago

Thank you for your review. Apologies for the mix up with your LeShuttle booking. We will clarify which service is needed in future.

Posted 2 weeks ago

“Everyone I have dealt with at Freightlink is exceptionally helpful and cannot do enough to help you except Bogdan. He was moody and unpleasant and deeply unhelpful.”

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Posted 4 weeks ago

Thank you for your kind comment. We really appreciate it. We are however sorry to hear that Bogdan wasn't helpful on this occasion. We will be investigating this further.

Posted 3 weeks ago

“Great service, allways on call when needed. Any crossing that need changing, is never a problem. Questions are replied promptly.”

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Posted 4 weeks ago

Hi Andre, thank you so much for your review!

Posted 4 weeks ago

“Absolutely fantastic every time”

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Posted 1 month ago

Hi Dave, thank you so much for your review!

Posted 1 month ago

“Simple and value.”

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Posted 1 month ago

Hi Richard, thank you for your review!

Posted 1 month ago

“i had a fantastic experience booking ferries, even though i did not have all the documents at the time”

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Posted 1 month ago

Hi Anne, thank you so much for leaving a glowing review! We're thrilled to hear that our team was helpful.

Posted 1 month ago

“After a very stressful experience being turned away at the gates. I called freightlink, unfortunately out of hours. I then received a call back earlier than there opening times, every issue I faced was quickly resolved and I can not be more grateful. It’s a nerve wrecking experiencing but someone was there to make me feel relaxed and sorted my issues promptly allowing me to return home earlier than expected.”

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Posted 1 month ago

Hi Alex, thank you so much for your review. We're thrilled to hear that our team quickly resolved your issue and you were able to return home early!

Posted 1 month ago

“Super profesioniști”

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Posted 1 month ago

Vă mulțumim!

Posted 1 month ago

“Very good service thank you”

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Posted 1 month ago

Hi there, thank you so much for your review!

Posted 1 month ago

“Everything was great, fast and professional, even though I made a mistake when booking, after one phone call to the office they quickly fixed it.”

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Posted 2 months ago

Hi Pavel, thank you so much for your review! We're thrilled to hear that our team was able to resolve the issue so fast and efficiently.

Posted 1 month ago

“Amazing work”

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Posted 2 months ago

Hi Lee, thank you so much for your review!

Posted 1 month ago

“Very expansive in comparison to other providers if other companies can charge for the same journey 60 pounds less and still make money it means it is expansive. I”

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Posted 2 months ago

We're sorry to hear you are unhappy with our prices. To take advantage of our best prices, we highly recommend creating a free account with us before your next booking. Account customers get exclusive benefits.

Posted 2 months ago

“I Always use freightlink for my ferry bookings. Very easy system to navigate to get the information you need & the best prices.”

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Posted 5 months ago

Thanks Dean. Much appreciated. Enjoy your day.

Posted 5 months ago

Freightlink is rated 4.8 based on 3,243 reviews