Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,928 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using Freightlink since the start and our account manager Abi has been really helpful. She goes the extra mile to find us the best price and although other firms have reached out to us to try and take our custom, they haven’t been able to win. It’s not all about price the friendliness Abi portrays make you feel valued.”

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Posted 1 week ago

Hello Ash, thank you so much for your kind words! We truly appreciate your business, and it’s wonderful to know that you value the personal touch and friendly approach that Abi consistently delivers. We'll make sure we pass this fantastic feedback directly on to Abi right away!

Posted 1 week ago

“Called for advise on several occassions and either told to speak to customs or told that they think the answer they were giving may be correct, but not really sure”

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Posted 2 weeks ago

Thank you for your feedback. We can confirm your freight sailing was completed successfully. Our team always aims to assist with basic customs inquiries to the best of their knowledge.

Posted 2 weeks ago

“Mulțumesc Freightlink Mulțumesc Doamnei Daniela Braga care ma ajuta mereu in solutionarea cererilor mele cu proximitate,rabdare si rapiditate!”

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Posted 2 weeks ago

Vă mulțumim foarte mult pentru recenzie!

Posted 2 weeks ago

“Customer service and advice always spot on. Thanks”

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Posted 2 weeks ago

Hi there, thank you so much for your positive review!

Posted 2 weeks ago

“Great is very nice!”

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Posted 3 weeks ago

“amazing and a very good collaboration”

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Posted 3 weeks ago

Hello there, thank you so much for your review!

Posted 2 weeks ago

“Anca Maria Olteanu foarte comunicativă și explică totul pe înțelesul tuturor!”

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Posted 1 month ago

Vă mulțumesc foarte mult pentru recenzie!

Posted 1 month ago

“very good company”

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Posted 1 month ago

Hi Rosen, thank you for your review!

Posted 1 month ago

“Very helpful and knowledgeable.”

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Posted 1 month ago

Hello Hans, thank you for your review!

Posted 1 month ago

“Easy to use and very helpful. Always answer the phone when you’re in a spot which is a rarity these days (please keep it up). App could maybe do with glamming up a bit but it’s a minor quibble. Excellent service, excellent company. Cheers.”

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Posted 1 month ago

Hi Robert, thank you so much for your feedback, we really appreciate it! Rest assured our excellet customer service team will always be there when you need it. Thanks again!

Posted 1 month ago

“First time I’ve used this company and can honestly say absolutely great service and you can talk to sensible people with great attitudes and can book over the phone Will use in the future Phil Ainsworth”

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Posted 1 month ago

Hi Phil, thank you so much for your feedback. We're happy to hear that our team was helpful!

Posted 1 month ago

“Very easy booking online”

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Posted 1 month ago

Hi Lee, thank you for your feedback!

Posted 1 month ago

“The best and an absolute pleasure to work with you! Every transport business can only benefit from those guys! All the best”

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Posted 1 month ago

Hi Todor, thank you so much for your positive feedback, much appreciated!

Posted 1 month ago

“Отлична работа”

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Posted 1 month ago

Благодарим ви за обратната връзка!

Posted 1 month ago

“Excellent company. we are not your average freight customers, this is a one off private self move of our posessions out of the UK. We are essentially toddlers dumped in the middle of a WW1 battle. The patience and understanding of the CS team, in particular Jymila, Daniela Braga , Katie barlow, and David, was greater than we could have reasonably expected, and absolutely needed. Special mention Of Joseph horal from the sales team, to call the man a machine, would be denying his humanity, his patience, and willingness to answer what are for iniated people dumb questions is without limit. A man whom clearly loves his job. Do business with this company without fear or hesitation, you are in the very best of hands. Maybe Britain isn't so broken as some would have you believe. The irony is that one of its functioning elements is engaged in helping you get outside of its borders.”

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Posted 1 month ago

Hi Glyn, thank you so much for taking the time to write such a detailed and moving review. Your feedback truly means the world to us. We are incredibly proud that our team provided the support you needed!

Posted 1 month ago

“The lady that stayed with after dfds then p and o were horrific was absolutely amazing. They then got us onto Irish ferries. Who after p and o saying we couldn't travel with them with so many animals we were transfered at the doc to p and o after not being checked once with the animals!”

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Posted 1 month ago

Hi Suzi, thank you for sharing your feedback! We're thrilled to hear that our team member was able to find a perfect solution for your needs in a speedy way!

Posted 1 month ago

“Perfekte Shipagent”

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Posted 1 month ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 1 month ago

“Absolutely fantastic service received from Bogdan Niculcea, after nearly 9hrs trying to sort issues caused by 3rd party, Bogdan advised exactly what to do and solved the issues within minutes, could not be happier with the service. Would absolutely recommend.”

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Posted 1 month ago

Hi Kelly, thank you so much for your feedback! We're thrilled to hear that Bogdan solved any issues you had in a fast and efficient way. We'll make sure to pass on your kind words to him right away!

Posted 1 month ago

“Great team and Greta was especially one the ball.”

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Posted 1 month ago

Hi Kevin, thank you so much for your review! We'll make sure to pass along your feedback to Greta and the team.

Posted 1 month ago

“Thank you Freightlink. Thank you to the entire team and especially to Mr. Patrick Stefanescu who patiently solves all my requests.”

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Posted 1 month ago

HI Paul, thank you so much for your feedback!

Posted 1 month ago

Freightlink is rated 4.8 based on 2,928 reviews