Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,708 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service,very helpful . Would use Frightlink again.”

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Posted 1 month ago

“Guter Sevice”

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Posted 1 month ago

Thank you so much for your review!

Posted 1 month ago

“Perfect!!!”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Easy simple to book online however the customer service is a 10/10 over the phone if you need help or to amend anything.”

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Posted 1 month ago

Thank you so much, we're thrilled to hear that our customer service is proving to be helpful!

Posted 1 month ago

“Every time I call someone helps me to take the ticket I recommend with confidence.”

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Posted 1 month ago

Hello there, thank you for your review. We're happy to hear that our team is proving to be of help!

Posted 1 month ago

“always willing to help”

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Posted 1 month ago

Hi there, thank you for your review. We're glad to hear that our customer service team is always helpful!

Posted 1 month ago

“grate job!!!”

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Posted 1 month ago

Hello there, thank you for your review! We're thrilled to hear that you're happy with our service.

Posted 1 month ago

“For me - IDEAL!!!”

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Posted 1 month ago

Hi Adam, thankyou so much for your review!

Posted 1 month ago

“Freightlink and their sister company Customslink recently provided me a masterclass in customer service and efficiency. Swift, knowledgeable and accurate - my entire experience was a pleasure. My accounts manager Adam Burt is fantastic!! Cannot recommend this company enough.”

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Posted 1 month ago

Hello Simon, thank you so much for your review! We're happy to hear that your experience with us is always positive, and we'll make sure to let Adam know about your feedback.

Posted 1 month ago

“I have been back and forth asking questions about how to ship my car to Denmark and the speed of response and quality of replies I’ve had (and patience with me asking question after question) has been excellent. I would not hesitate to recommend this company. 10 out of 10!!”

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Posted 1 month ago

Hi Chris, thank you for your review! We're thrilled to hear that our team was able to help with any query you had. We'll make sure to let our team know about your feedback.

Posted 1 month ago

“Good customer service with fast answers to all your questions”

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Posted 1 month ago

Hello there, thank you so much for your review. We're thrilled to hear that our customer service team can always help with all your queries!

Posted 1 month ago

“always available, very professional, attentive and very kind. THE TOP”

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Posted 1 month ago

Hello there, thank you for your review. We're happy to hear that our team is always able to help in your booking process!

Posted 1 month ago

“Flexible and good prices. Very helpful team! 🙂”

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Posted 2 months ago

Hi Paul, thank you for your review!

Posted 2 months ago

“Very helpful, easy to use and backed up with a good service”

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Posted 2 months ago

Hi Steven, thank you for your review! We're thrilled to hear that you find our booking system easy to use.

Posted 2 months ago

“Nothing was too much trouble when asking questions about our export. I cannot fault the customer service I have received from Freightlink. Thank you for making our export go smoothly.”

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Posted 2 months ago

Hello, thank you so much for your review. We're thrilled to hear that our team was helpful!

Posted 2 months ago

“Best service on market”

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Posted 2 months ago

Hello there, thank you so much for your review!

Posted 2 months ago

“very helpful Team even with the most demanding request”

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Posted 2 months ago

Hi Monika! Thanks so much for your review, we're happy that our team is always proving helpful to you!

Posted 2 months ago

“Great customer service from Densia! Adam is very helpful and knowledgeable about all things freight & transport”

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Posted 2 months ago

Hello there, thank you for your review! We're happy to hear that Denisa and Adam were able to help and answer all your questions.

Posted 2 months ago

“Freightlink have been easy to use, great value and flexible. I would recommend them to anyone.”

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Posted 2 months ago

Hi John, thank you for your review, we're thrilled to hear that you're happy with our services!

Posted 2 months ago

“Help all the time when I have some questions Recommend”

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Posted 2 months ago

Hello there, thank you for your review! We're happy to hear that our team is always helpful.

Posted 2 months ago

Freightlink is rated 4.8 based on 2,708 reviews