Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,938 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastical. Very friendly and helpful staff in case of problems.”

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Posted 1 month ago

Hello Simon, thank you so much for your review! We're pleased to hear that our staff is always able to help.

Posted 1 month ago

“Good service!”

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Posted 1 month ago

Hi Nikolay, thank you for your review!

Posted 1 month ago

“Hello Just like to thank Bogdan for help with my issues at the ferry booking: I did not complete our paperwork completely. Bogdan assisted and saved the day.”

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Posted 1 month ago

“Good customer service”

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Posted 1 month ago

Hello there, thank you for your feedback!

Posted 1 month ago

“Very quick and easy service ! Didn't have room at the time i requested so offered the next best alternative to help. All changed and updated in a friendly manner AAA***”

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Posted 1 month ago

Hi Ben, thank you so much for your review! We're happy to hear that our team was able to help you quickly and efficiently.

Posted 1 month ago

“szuperek vagytok :)”

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Posted 1 month ago

Nagyon köszönöm!

Posted 1 month ago

“Greta got back to us within 30 mins of us booking and was very helpful :)”

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Posted 1 month ago

Hi Emma, thank you very much for your review!

Posted 1 month ago

“I am very happy about the services they are providing”

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Posted 1 month ago

Hi Marius, thank you for your feedback!

Posted 1 month ago

“Greta was very active and chased our bookings to get them confirmed really quick.”

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Posted 1 month ago

Hi there, thank you so much for your review! We're happy to hear that Greta could confirm your booking quickly.

Posted 1 month ago

“Very useful and simple service, friendly customer service. Extra bonus - no strong British accent - easy to understand conversation :)”

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Posted 1 month ago

Hi there, thank you so much for your review!

Posted 1 month ago

“We have been using Freightlink since the start and our account manager Abi has been really helpful. She goes the extra mile to find us the best price and although other firms have reached out to us to try and take our custom, they haven’t been able to win. It’s not all about price the friendliness Abi portrays make you feel valued.”

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Posted 1 month ago

Hello Ash, thank you so much for your kind words! We truly appreciate your business, and it’s wonderful to know that you value the personal touch and friendly approach that Abi consistently delivers. We'll make sure we pass this fantastic feedback directly on to Abi right away!

Posted 1 month ago

“Called for advise on several occassions and either told to speak to customs or told that they think the answer they were giving may be correct, but not really sure”

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Posted 1 month ago

Thank you for your feedback. We can confirm your freight sailing was completed successfully. Our team always aims to assist with basic customs inquiries to the best of their knowledge.

Posted 1 month ago

“Mulțumesc Freightlink Mulțumesc Doamnei Daniela Braga care ma ajuta mereu in solutionarea cererilor mele cu proximitate,rabdare si rapiditate!”

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Posted 1 month ago

Vă mulțumim foarte mult pentru recenzie!

Posted 1 month ago

“Customer service and advice always spot on. Thanks”

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Posted 1 month ago

Hi there, thank you so much for your positive review!

Posted 1 month ago

“Great is very nice!”

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Posted 1 month ago

“amazing and a very good collaboration”

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Posted 1 month ago

Hello there, thank you so much for your review!

Posted 1 month ago

“Anca Maria Olteanu foarte comunicativă și explică totul pe înțelesul tuturor!”

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Posted 1 month ago

Vă mulțumesc foarte mult pentru recenzie!

Posted 1 month ago

“very good company”

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Posted 1 month ago

Hi Rosen, thank you for your review!

Posted 1 month ago

“Very helpful and knowledgeable.”

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Posted 1 month ago

Hello Hans, thank you for your review!

Posted 1 month ago

“Easy to use and very helpful. Always answer the phone when you’re in a spot which is a rarity these days (please keep it up). App could maybe do with glamming up a bit but it’s a minor quibble. Excellent service, excellent company. Cheers.”

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Posted 1 month ago

Hi Robert, thank you so much for your feedback, we really appreciate it! Rest assured our excellet customer service team will always be there when you need it. Thanks again!

Posted 1 month ago

Freightlink is rated 4.8 based on 2,938 reviews