Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,243 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,243 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Ankit was extremely polite and helpful when assisting me with customs support for a freight crossing. He explained everything very clearly and managed my expectations. He was very responsive and I received prompt communication and clear instructions.”

Helpful Report

Posted 3 days ago

Hi Sarah, thank you so much for your review! We'll make sure to let Ankit know about your positive feedback right away.

Posted 1 day ago

“We have recently required assistance to achieve an ENS document, Yash was extremely helpful to achieve this document (ENS & Port pass Support) with this matter, thank you”

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Posted 3 days ago

Hi Andrew, thank you so much for your review!

Posted 3 days ago

“Ankit sorted our GMR and port pass within minutes on a same-weekend booking. Super helpful, quick to respond and made a last-minute trip to Belfast easy. Will be using Freightlink again." Farooq”

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Posted 5 days ago

Hi Farooq, thank you so much for your review! We'll make sure to let Ankit know about your great feedback right away.

Posted 3 days ago

“Ankit was extremely efficient and helpful. He also helped to quickly sort out an error I had made with the booking. Made it all very easy for me. Great customer service Ankit.”

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Posted 6 days ago

HI Sue, thank you so much for your review! We're thrilled to hear that Ankit was this helpful and made everything easier for you. We'll make sure to pass your feedback on to him right away.

Posted 6 days ago

“Helpful and responsive.”

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Posted 6 days ago

Hi Rhiannon, thank you so much for your review!

Posted 6 days ago

“Fabulous customer service, Ankit was super helpful and very quick to respond.”

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Posted 6 days ago

Hi Heather, thank you so much for your feedback!

Posted 6 days ago

“Klaudiusz Szewczyk have been really helpful at explaining everything to me and setting up my account. Made the process smooth and understandable Thank you very much!”

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Posted 6 days ago

Hi Kyle, thank you so much for your review! We'll make sure Klaudiusz receives your feedback asap.

Posted 6 days ago

“Klaudisusz was fantastic in helping through this minefield”

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Posted 6 days ago

HI Andrew, thank you so much for your review. We'll make sure to pass your feedback on to Klaudiusz right away!

Posted 6 days ago

“Fast, polite, and professional!”

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Posted 1 week ago

Hi Sorin, thank you so much for your review!

Posted 6 days ago

“Had communication with Yash to sort our paperwork, very helpful.”

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Posted 1 week ago

HI there, thank you so much for your review!

Posted 6 days ago

“Yash was very helpful in navigating me through my first time crossing to Dublin with work for a trade show.”

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Posted 1 week ago

Hi David, thank you so much for your review. We'll make sure to let Yash know about your feedback asap!

Posted 6 days ago

“Hello ,I felt with one of your staff members called "cloud" ,very helpful in everything also the procedure one making the booking very straight forward, I look forward to making more bookings though your site .”

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Posted 1 week ago

Hi Kevin, thank you so much for your review. We'll make sure to pass your feedback on to Klaudiusz right away!

Posted 6 days ago

“Bin immer zufrieden”

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Posted 1 week ago

Danke für deine Bewertung!

Posted 6 days ago

“Fast confirmation, I like that.”

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Posted 1 week ago

HI there, thank you for your feedback!

Posted 1 week ago

“Loving your work Gosia”

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Posted 1 week ago

Hi there, thank you for your review!

Posted 1 week ago

“Mohamed was on it straight away, telling me that the GMR was wrong good job”

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Posted 1 week ago

Hi Andrew, thank you for your review! We're happy to hear that Mohamed was able to help with your documentation fast.

Posted 1 week ago

“Booking my ferry crossing through Freightlink was incredibly straightforward. Their online platform is simple to navigate, and the customer support team took all the hassle out of managing the customs paperwork and GMR generation.”

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Posted 1 week ago

HI Sarah, thank you so much for leaving your feedback! We're thrilled to hear that you found our platform easy to navigate and our customer service helpful and efficient.

Posted 1 week ago

“I received all informations that I need. Quick respond.”

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Posted 1 week ago

HI Cristian, thank you for your feedback!

Posted 1 week ago

“I am new to booking ferries with DNGs etc and I emailed Freightlink with inquiry's and a young lady called Greta Grzelak called me and explain everything in simple terms for me she was great I highly recommend Freightlink because of my experience.”

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Posted 1 week ago

Hi James, thank you so much for your feedback! We're thrilled to hear that Greta was this helpful and we'll make sure to let her know about your review.

Posted 1 week ago

“Great service. I'm new to the process so don't fully understand what I'm doing. Yash Sharma on ENS & Port Pass Support has been extremely helpful in creating the relevant documents for me. Highly recommended.”

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Posted 1 week ago

Hi Lee, thank you so much for your review. We'll pass your feedback on to Yash asap!

Posted 1 week ago

Freightlink is rated 4.8 based on 3,243 reviews