Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,708 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website and booking process is very easy to follow. Instant confirmation of any steps you have completed. Constant, clear and concise communication. Any queries I had dealt with promptly and with good advice/information. Emails followed up in very quick time, no need to keep chasing them. Also great phone support.”

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Posted 4 months ago

Hello Fidelma, thank you for your review! We're thrilled you found our website and booking process user-friendly and our communication clear and helpful.

Posted 4 months ago

“Really Helpful”

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Posted 4 months ago

Hello there, thank you for your review!

Posted 4 months ago

“Freightlink but me on waiting list when the ferry was empty, shame on you , I had to let my customers down . I booked with Stenaline and had no problem sailing on the next trip.”

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Posted 4 months ago

Unfortunately we are unable to find your exact booking from the information provided. Standby/waiting list bookings are part of our standard procedure and the ferry operator provides us with very limited availability information. Our customer service team are constantly working to confirm bookings that are on standby. Sincere apologies for any inconvenience caused.

Posted 4 months ago

“Gabriel Reade & Daniel Mester have been extremely helpful in supporting me with DGN preparation!”

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Posted 4 months ago

Hi William, thank you for your review! We're happy to hear that our team was helpful, and will make sure that Gabriel and Daniel receive your feedback right away!

Posted 4 months ago

“Adam Burt Head of Motorsport for freightlink has been extremely helpful over the last few months & advised on the many questions I have had regarding our crossings and logistics. It is a great help having someone like Adam on hand to answer questions quickly and informatively.”

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Posted 5 months ago

Thank you for your kind words! We're thrilled to hear that Adam has been so helpful to you. We'll make sure to let him know about your feedback right away.

Posted 5 months ago

“:) Great company to work with”

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Posted 5 months ago

Dziękujemy za wystawienie opinii, Pani Doroto! / Thank you so much for your review!

Posted 5 months ago

“Very Helpful pleasure to deal with! Thank you!”

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Posted 5 months ago

Hello Stuart, thank you so much for your review! We're glad to hear that our team is always able to help .

Posted 5 months ago

“Great service”

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Posted 5 months ago

Hi there, thank you for your review!

Posted 5 months ago

“Always great help”

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Posted 5 months ago

Hello Amanda, thank you so much for your review! We're glad to hear that our team can always provide the help you need.

Posted 5 months ago

“Great company to work with”

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Posted 5 months ago

Hello Sebastian, thank you for your review!

Posted 5 months ago

“customer service desk are excellent.”

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Posted 5 months ago

Hello there, thank you so much for your review!

Posted 5 months ago

“Customer Service we have received from Mr Daniel Mester is the very reason we will be looking to return to Freightlink every time we travel. Super responsive, professional and extremely efficient. Well done Daniel!”

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Posted 5 months ago

Thank you for your kind words! We're delighted to hear that Daniel provided such excellent service. We'll be sure to pass your compliments on to him.

Posted 5 months ago

“Without Freightlink, The thought of organising the logistics abroad seems pretty daunting. Thankfully their extremely helpful team make bookings simple and quick. Last minute issues they are all over it and help you all the way. 100% recommend this company and its staff. Thank you Freightlink. Oscar”

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Posted 5 months ago

Hi Oscar, Thank you so much for your kind words! We're thrilled to hear that Freightlink made your logistics a breeze. Our team always strives to provide the best possible service, and we're delighted that we could help.

Posted 5 months ago

“wrong reg and names on bookings , wrong customs status added to 1 shipment despite you having the t1 docs via email .”

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Posted 5 months ago

Hello Brian, We sincerely apologize for the miscommunication during the initial stage of the booking process. Our agent attempted to rectify the situation, but unfortunately, the corrections were not made in time to prevent port delays. We are committed to improving our services and will be providing additional training to our staff.

Posted 5 months ago

“Very Helpful open all hours”

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Posted 5 months ago

Hello Hayward, thank you for your review. We're happy to know that our team was helpful!

Posted 5 months ago

“Super pomoc”

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Posted 5 months ago

Thank you. Happy new year!

Posted 5 months ago

“Easy peasy”

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Posted 5 months ago

Thanks for your review. Happy new year!

Posted 5 months ago

“Profi, gyors és rugalmas ügyintézés.”

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Posted 5 months ago

Köszönjük a visszajelzést

Posted 5 months ago

“the staff are very Friendly and help sorted my issue straight way. emails get answer with politeness. top company for freight for me no issues”

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Posted 5 months ago

Thank you for your kind words, Everton! We're glad we could help!

Posted 5 months ago

“Couldn’t be more helpful . Excellent service !!!”

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Posted 5 months ago

Thank you for your kind words, Steve! We're glad to hear you found our service helpful.

Posted 5 months ago

Freightlink is rated 4.8 based on 2,708 reviews