Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,825 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,825 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute Nightmare in every way”

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Posted 1 month ago

Thank you for your feedback. Our team will be getting in touch with you shortly to resolve any issues you've experienced.

Posted 1 month ago

“Nothing is too much trouble and the team always go above and beyond to help us. Thank you Denisa and Gabriel for all of your help again today - couldnt do what we do without you :-)”

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Posted 1 month ago

Hi Hannah, thanks so much for your kind words! We're thrilled to hear that Denisa, Gabriel, and the rest of the team could go above and beyond to help you

Posted 1 month ago

“I am very satisfied with the services of Freightlinkbookings@freightlink.co.uk, Exceptional staff, especially Patrick, always helps me get good prices, quick, accurate and explicit answers”

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Posted 1 month ago

“They are unable to obtain consent for ADR LQ transport from the carrier within 24 hours. Before I took the load, I contacted them by phone and they confirmed that such consent would take 2-3 hours. The staff cannot say anything other than we are waiting for a response.”

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Posted 1 month ago

Hello! The general rule for obtaining confirmation is 24 hours, we know that sometimes it's possible to get a reply from operators sooner. However, this isn't always the case, and we regret that this exception wasn't met in your situation.

Posted 1 month ago

“We are working with Freightlink about 5 years, and three were no problems. We are small company, but they are well organised, got easy and fast contact. App is working well too. 5 stars.”

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Posted 1 month ago

Hi there! We're thrilled to hear you've had such a positive experience working with Freightlink over the past five years, thank you for your feedback!

Posted 1 month ago

“the best operator”

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Posted 1 month ago

“Wonderful team, always ready to help.”

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Posted 1 month ago

Hello there, thank you for your review! We're glad to hear that our team is always able to help!

Posted 1 month ago

“Always professional and willing to help, thank you :-)”

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Posted 1 month ago

Hi Aleksandra, thank you so much for your review!

Posted 1 month ago

“Great service, quick and simple”

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Posted 1 month ago

Hi Matthew, thank you for your review. We're glad to hear that you're happy with our services!

Posted 1 month ago

“okokokokok”

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Posted 1 month ago

Thanks for your feedback!

Posted 1 month ago

“Great help always, very efficient”

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Posted 1 month ago

Hi Matt, thank you for your feedback!

Posted 1 month ago

“very professional”

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Posted 1 month ago

Hello, thank you for your review!

Posted 1 month ago

“Greta is a very efficient operator, she amenend a plate on my booking in minutes”

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Posted 1 month ago

HI there, thank you so much for your review. We'll make sure to let Greta know about your feedback right away!

Posted 1 month ago

“Rundum Top Service Wie immer”

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Posted 1 month ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 1 month ago

“Above-standard and helpful approach of Mrs. Jana Marcukova”

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Posted 1 month ago

Hello there, thank you for your review. We'll make sure to let Jana know about your feedback asap!

Posted 1 month ago

“The customer service are very helpful and always get straight back in touch when I have contacted them with all my queries. As it was my first time booking I contacted them for help a lot!”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“So nice to be able to speak to an assistant for a change”

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Posted 1 month ago

Hello, thank you for your feedback. We're glad to hear that our team member was helpful!

Posted 1 month ago

“Everything went fine. Without any problem.”

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Posted 1 month ago

Hi there, thank you for your review! We're glad to hear everything went smoothly for you.

Posted 1 month ago

“excellent”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Greta and the rest of the team were super helpful. Thank you!”

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Posted 1 month ago

Hi there, thank you for your review! We'll make sure to let Greta and the team know about your positive feedback asap.

Posted 1 month ago

Freightlink is rated 4.8 based on 2,825 reviews