Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,047 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent as always, great service.”

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Posted 2 months ago

Hello Chris, thank you so much for your feedback!

Posted 2 months ago

“I do not recommend them. They take money for tickets even when they don’t actually have them available. The team that calls you argues with you on the phone. Very unprofessional company.”

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Posted 2 months ago

We're sorry to hear that you felt our customer service team were unprofessional. Great customer service is the most important thing to us. Regarding your booking, the ticket was available at the time of purchase, but the sailing was subsequently cancelled by the ferry operator. As an agent, we must follow the operator's cancellation procedures, which can sometimes lead to delays. We appreciate your patience and are sorry that this experience didn't meet your expectations.

Posted 2 months ago

“Still waiting on a cabin. The fact they are not a given is ridiculous.”

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Posted 2 months ago

Hello Darren, thank you for your feedback. We can confirm that the cabins are subject to availability on the route you have booked with us. As a booking agent, we can only book your space on the ferry, and we do not have access to or control over the operator’s onboard cabin management.

Posted 2 months ago

“Absolutely brilliant service as always, Joe always goes above and beyond to help, im not the most confident with the legalities since brexit but Joe and the team ALWAYS help and put things in place to make sure every time we use your service there are no issues.”

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Posted 2 months ago

“very good company”

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Posted 2 months ago

Hello there, thank you so much for your feedback!

Posted 2 months ago

“Thanks Freightlink Thanks Miss Daniela Braga! One of the Freightlink operators who when they promise something fights until they get a positive result!. Once again, thank you Ms. Daniela Braga”

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Posted 2 months ago

Hi Paul, thank you so much for your feedback!

Posted 2 months ago

“Sunt foarte multumit de aceasta compania o recomand, oamenii sunt extraordinari, te ajuta cu orice informatie”

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Posted 2 months ago

Bună ziua, vă mulțumesc pentru recenzie. Ne bucurăm să auzim că experiența dvs. cu noi este una pozitivă!

Posted 2 months ago

“Foarte profesionisti si amabili!”

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Posted 2 months ago

Mulțumesc!

Posted 2 months ago

“Greta in customer service was very helpful. Thank you”

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Posted 2 months ago

Hello there, thank you so much for your review. We'll'll be sure to let Greta know about your positive feedback right away!

Posted 2 months ago

“Great service form Freightlink. Thank you”

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Posted 2 months ago

Hello there, thank you so much for your review!

Posted 2 months ago

“I always receive very fast response and help from the team.”

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Posted 2 months ago

Hi Radoslava, thank you so much for your feedback!

Posted 2 months ago

“Thanks for the quick response”

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Posted 2 months ago

Hi Mona, thank you for your review!

Posted 2 months ago

“Requested dealt with quickly. Many thanks”

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Posted 2 months ago

Hi Charlotte, thank you so much for your review! We're glad to hear that your request has been dealt with quickly.

Posted 2 months ago

“Wszystko ok”

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Posted 2 months ago

Dziękujemy za komentarz!

Posted 2 months ago

“Thanks Freightlink Thanks Patrick !”

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Posted 2 months ago

Hi Paul, thank you so much for your review!

Posted 2 months ago

“Excellent services!”

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Posted 2 months ago

Thank you very much for your feedback!

Posted 2 months ago

“They go the extra mile to get you the reservation you need, even at silly out of hours times.”

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Posted 3 months ago

Hi Andy, thank you so much for your feedback!

Posted 3 months ago

“friendly, helpful, understanding”

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Posted 3 months ago

Hi Lenka, thank you so much for your lovely review!

Posted 3 months ago

“Freight link is very easy and I would definitely use it again thanks to Greta for sorting my booking overall great company 5 star ⭐️”

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Posted 3 months ago

Hi Tom, thank you so mych for your review! We're thrilled to hear that you're happy with how our service and we'll pass on your feedback to Greta right away.

Posted 3 months ago

“Fantastic company :))”

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Posted 3 months ago

Thank you so much for your feedback!

Posted 3 months ago

Freightlink is rated 4.8 based on 3,047 reviews