Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,994 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,994 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy service ! Didn't have room at the time i requested so offered the next best alternative to help. All changed and updated in a friendly manner AAA***”

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Posted 3 months ago

Hi Ben, thank you so much for your review! We're happy to hear that our team was able to help you quickly and efficiently.

Posted 3 months ago

“szuperek vagytok :)”

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Posted 3 months ago

Nagyon köszönöm!

Posted 3 months ago

“Greta got back to us within 30 mins of us booking and was very helpful :)”

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Posted 3 months ago

Hi Emma, thank you very much for your review!

Posted 3 months ago

“I am very happy about the services they are providing”

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Posted 3 months ago

Hi Marius, thank you for your feedback!

Posted 3 months ago

“Greta was very active and chased our bookings to get them confirmed really quick.”

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Posted 3 months ago

Hi there, thank you so much for your review! We're happy to hear that Greta could confirm your booking quickly.

Posted 3 months ago

“Very useful and simple service, friendly customer service. Extra bonus - no strong British accent - easy to understand conversation :)”

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Posted 3 months ago

Hi there, thank you so much for your review!

Posted 3 months ago

“We have been using Freightlink since the start and our account manager Abi has been really helpful. She goes the extra mile to find us the best price and although other firms have reached out to us to try and take our custom, they haven’t been able to win. It’s not all about price the friendliness Abi portrays make you feel valued.”

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Posted 3 months ago

Hello Ash, thank you so much for your kind words! We truly appreciate your business, and it’s wonderful to know that you value the personal touch and friendly approach that Abi consistently delivers. We'll make sure we pass this fantastic feedback directly on to Abi right away!

Posted 3 months ago

“Called for advise on several occassions and either told to speak to customs or told that they think the answer they were giving may be correct, but not really sure”

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Posted 3 months ago

Thank you for your feedback. We can confirm your freight sailing was completed successfully. Our team always aims to assist with basic customs inquiries to the best of their knowledge.

Posted 3 months ago

“Mulțumesc Freightlink Mulțumesc Doamnei Daniela Braga care ma ajuta mereu in solutionarea cererilor mele cu proximitate,rabdare si rapiditate!”

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Posted 3 months ago

Vă mulțumim foarte mult pentru recenzie!

Posted 3 months ago

“Customer service and advice always spot on. Thanks”

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Posted 3 months ago

Hi there, thank you so much for your positive review!

Posted 3 months ago

“Great is very nice!”

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Posted 3 months ago

“amazing and a very good collaboration”

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Posted 3 months ago

Hello there, thank you so much for your review!

Posted 3 months ago

“Anca Maria Olteanu foarte comunicativă și explică totul pe înțelesul tuturor!”

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Posted 4 months ago

Vă mulțumesc foarte mult pentru recenzie!

Posted 4 months ago

“very good company”

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Posted 4 months ago

Hi Rosen, thank you for your review!

Posted 4 months ago

“Very helpful and knowledgeable.”

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Posted 4 months ago

Hello Hans, thank you for your review!

Posted 4 months ago

“Easy to use and very helpful. Always answer the phone when you’re in a spot which is a rarity these days (please keep it up). App could maybe do with glamming up a bit but it’s a minor quibble. Excellent service, excellent company. Cheers.”

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Posted 4 months ago

Hi Robert, thank you so much for your feedback, we really appreciate it! Rest assured our excellet customer service team will always be there when you need it. Thanks again!

Posted 4 months ago

“First time I’ve used this company and can honestly say absolutely great service and you can talk to sensible people with great attitudes and can book over the phone Will use in the future Phil Ainsworth”

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Posted 4 months ago

Hi Phil, thank you so much for your feedback. We're happy to hear that our team was helpful!

Posted 4 months ago

“Very easy booking online”

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Posted 4 months ago

Hi Lee, thank you for your feedback!

Posted 4 months ago

“The best and an absolute pleasure to work with you! Every transport business can only benefit from those guys! All the best”

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Posted 4 months ago

Hi Todor, thank you so much for your positive feedback, much appreciated!

Posted 4 months ago

“Отлична работа”

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Posted 4 months ago

Благодарим ви за обратната връзка!

Posted 4 months ago

Freightlink is rated 4.8 based on 2,994 reviews