Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,708 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am beyond impressed with Freightlink! From start to finish, my experience with their team has been nothing short of exceptional. The level of support and customer service I received was outstanding. Their team is incredibly responsive, always ready to assist with any questions or concerns I had. They went above and beyond to ensure that my needs were met promptly and with great attention to detail. Every step of the process was smooth, efficient, and transparent. It's rare to come across such a dedicated and professional team, and I truly felt valued as a customer. Freightlink's commitment to providing top-tier service is evident, and I couldn't be happier with my decision to work with them. If you're looking for reliable, efficient, and friendly service, I highly recommend Freightlink. They've earned my trust and my highest praise.”

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Posted 2 months ago

Thank you so much for such an amazing review, Joanne. It makes us so happy to hear that our dedication to customer service really pays off. Knowing that you trust us to be your solution provider is wonderful. We look forward to helping you again soon. Have a super day!

Posted 2 months ago

“Excellent Service. Issue with the DUCR number (typo) meaning our driver couldn't check in. Email and phone call from freightlink, and the issue was quickly resolved. Many thanks Bogdan 👍”

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Posted 2 months ago

Thanks for your kind comments, Ryan. Great to hear that Bogdan sorted everything out for you. We'll be sure to pass on your thanks. Have a great day!

Posted 2 months ago

“se sluzbami velmi spokojena, vzdy pomohli, poradili a i o víkendu. Vyuzivame pri cestach z a do Anglie.”

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Posted 2 months ago

Ahoj Kláro, děkujeme za skvělou recenzi! Jsme rádi, že jste spokojená s našimi službami a že jsme vám mohli pomoci, dokonce i o víkendu. Těšíme se na vaši další cestu z a do Anglie!

Posted 2 months ago

“I always use Freightlink as my go to Ferry provider”

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Posted 3 months ago

Hello Ian, thank you for your review! We're thrilled ot hear that you are happy with our service.

Posted 3 months ago

“Not sure if i was even suppose to be freight travelling, seeing as there were other vans with tools in and they got through normally. Not great got delayed, then cancelled.”

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Posted 3 months ago

Hello there! Vans up to 8 metres high which are designed for commercial use, must be booked on a freight ferry service. Additional charges will apply for commercial vehicles that are incorrectly booked on a passenger ferry service.

Posted 3 months ago

“Super organisation, Alexandra Dawe hat mir super geholfen. Wir werden das nächstemal wieder über Freightlink unsere Fähre buchen!”

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Posted 3 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 3 months ago

“so much quicker and easier than I expected. Extremely efficient response. Very satisfied.”

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Posted 3 months ago

Hello Tracy, thank you so much for your review. We're thrilled to hear that you are happy with our service.

Posted 3 months ago

“Friendly and helpful staff, their customer service is fantastic!”

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Posted 3 months ago

Hello Rach, thank you for your review. We're thrilled to hear that you're happy with our friendly customer service!

Posted 3 months ago

“very professional and mor than helpful”

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Posted 3 months ago

Hello there, thank you so much for your review! We're glad to hear that our team is always helpful.

Posted 3 months ago

“Friendly staff. Great service”

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Posted 3 months ago

Hello there! Thank you so much for your review!

Posted 3 months ago

“I use Freightlink exclusively to arrange travel to Europe by road , I prefer to deal on the phone which they do very well”

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Posted 3 months ago

Hello there, thank you so much for your review. We're thrilled to hear that our customer service is always able to help when you call!

Posted 3 months ago

“great to deal with”

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Posted 3 months ago

Hello there, thank you so much for your review!

Posted 3 months ago

“Perfect commonication with Yanislav!!!!!!!!!!!!!!!!”

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Posted 3 months ago

Hello there, thank you so much for your review! We'll make sure to let Yanislav know about your feedback right away.

Posted 3 months ago

“Seemless service - with no errors with our bookings”

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Posted 3 months ago

Hello there, thank you so much for your review! We're glad to hear that your experience with our service is always a positive one.

Posted 3 months ago

“All top. No problems at all”

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Posted 3 months ago

Thank you so much for your review!

Posted 3 months ago

“Very helpful and has a multi language system. I would hardly recommend them.”

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Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Very good service”

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Posted 3 months ago

Hello there, thank you for your positive feedback about our service!

Posted 3 months ago

“A great service. Highly recommended!”

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Posted 3 months ago

Hello there, thank you so much for your review!

Posted 3 months ago

“A great service provided. Pawel helped us from start to finish. Put us at ease with the process and was available and helpful throughout our journey.”

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Posted 3 months ago

Hello there, thank you so much for your review! We'll make sure to pass on your positive feedback to Pawel.

Posted 3 months ago

“great service”

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Posted 3 months ago

Hello, thank you for your review!

Posted 3 months ago

Freightlink is rated 4.8 based on 2,708 reviews