Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,994 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,994 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wszystko ok”

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Posted 1 month ago

Dziękujemy za komentarz!

Posted 1 month ago

“Thanks Freightlink Thanks Patrick !”

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Posted 1 month ago

Hi Paul, thank you so much for your review!

Posted 1 month ago

“Excellent services!”

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Posted 1 month ago

Thank you very much for your feedback!

Posted 1 month ago

“They go the extra mile to get you the reservation you need, even at silly out of hours times.”

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Posted 1 month ago

Hi Andy, thank you so much for your feedback!

Posted 1 month ago

“friendly, helpful, understanding”

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Posted 1 month ago

Hi Lenka, thank you so much for your lovely review!

Posted 1 month ago

“Freight link is very easy and I would definitely use it again thanks to Greta for sorting my booking overall great company 5 star ⭐️”

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Posted 1 month ago

Hi Tom, thank you so mych for your review! We're thrilled to hear that you're happy with how our service and we'll pass on your feedback to Greta right away.

Posted 1 month ago

“Fantastic company :))”

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Posted 1 month ago

Thank you so much for your feedback!

Posted 1 month ago

“Super fast responsive and do her job great!”

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Posted 1 month ago

Hi there, thank you so much for your review!

Posted 1 month ago

“Mulțumesc Freightlink Mulțumesc Daniela Braga pentru rapiditatea cu care gasesti solutii tuturor cererilor mele!”

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Posted 1 month ago

Hi Paul, thank you so much for your review, we'll let Daniela know about your feedback right away!

Posted 1 month ago

“Fantastic company to deal with. Never any kind of wait when calling and super effecient at taking and amending bookings. Cant recommend them enough.”

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Posted 1 month ago

Hi Philip, thank you so much for your review, we're thrilled to hear that you are pleased with our service! We'll let our team know about your fantastic feedback right away.

Posted 1 month ago

“Pani Julia jest w porządku:)”

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Posted 1 month ago

Dziękujemy za komentarz!

Posted 1 month ago

“Friendly colleagues, always ready to help. I recommend..”

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Posted 1 month ago

Hi there, thank you so much for your review!

Posted 1 month ago

“My husband and I were organising a trip from Ireland to Hungary and back. We encountered many difficulties during the long drive with our elderly small dog and large vehicle. Without the outstanding support from the Freightlink customer service team, we would never have made it to Hungary (crossing the seas by ferry!) and we’re hopeful we’ll make it back to Ireland safely in the next few days. A special thank you goes to Katie, who was our main point of contact and truly exceptional. She went above and beyond to help us every step of the way and impressively, she even remembered us and our situation when we made the second booking for the return to Ireland. Katie is an exceptional employee of this company and one of the main reasons we will be returning to Freightlink for any future ferry needs. The entire customer service team was amazing responsive, knowledgeable, and genuinely caring throughout. We highly recommend Freightlink to anyone travelling with a large vehicle who needs assistance with ferry bookings and crossings. I’m confident that if any issues come up, we can simply pick up the phone and the team (especially Katie!) will be there to help. The Keogh family”

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Posted 1 month ago

Thank you so much for your kind words! We are thrilled to hear that you made it to Hungary safely with your dog. It was a pleasure to assist with your journey, and we’ve made sure to pass your special thanks along to Katie and the team.

Posted 1 month ago

“I've just been sent an invoice darted 9 months ago for a service I didnt use. Now wonderring what's going to happen next with all future bookings. I have used Freightlink for all my bookings over the last 8 or so years, , and have only given positive feedback to date. I cant do that now I'm afraid.”

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Posted 1 month ago

Hello, as our accounts team has been in touch to explain, the payment link reflects the remaining balance between the original payment and the final cost applied by the operator. To discuss the matter further our Sales Team will get in touch with you shortly.

Posted 1 month ago

“Perfect.....!”

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Posted 1 month ago

Hi Delyan, thank you for your review!

Posted 1 month ago

“From a quick email of enquiry, to a phone call from Abi at Freightlink, and I had an account set up and running straight away. Very professional service, nothing has been too much trouble, and Abi has gone above and beyond for me and my business. She’s a credit to the team at Freightlink”

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Posted 2 months ago

Hello there, thank you so much for your review. We're thrilled to hear that Abi was helpful, we'll let her know about your fantastic feedback right away!

Posted 2 months ago

“Thanks Freightlink Thank you Denisa Ifteme for your patience and efficiency.”

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Posted 2 months ago

Thanks for your kind words. We're glad Denisa could help.

Posted 2 months ago

“Very helpful customer services (Abi) swift response to my query”

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Posted 2 months ago

It's great to hear Abi could help and you received a quick reply. Thank you.

Posted 2 months ago

“a very nice, competent and helpful customer service - this is unbeatable.”

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Posted 2 months ago

Hi Andreas, thank you so much for such a positive feedback!

Posted 2 months ago

“Excelent!!”

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Posted 2 months ago

Hi there, thank you for your feedback!

Posted 2 months ago

Freightlink is rated 4.8 based on 2,994 reviews