Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,951 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service received from Bogdan Niculcea, after nearly 9hrs trying to sort issues caused by 3rd party, Bogdan advised exactly what to do and solved the issues within minutes, could not be happier with the service. Would absolutely recommend.”

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Posted 2 months ago

Hi Kelly, thank you so much for your feedback! We're thrilled to hear that Bogdan solved any issues you had in a fast and efficient way. We'll make sure to pass on your kind words to him right away!

Posted 2 months ago

“Great team and Greta was especially one the ball.”

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Posted 2 months ago

Hi Kevin, thank you so much for your review! We'll make sure to pass along your feedback to Greta and the team.

Posted 2 months ago

“Thank you Freightlink. Thank you to the entire team and especially to Mr. Patrick Stefanescu who patiently solves all my requests.”

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Posted 2 months ago

HI Paul, thank you so much for your feedback!

Posted 2 months ago

“I love you all. Carry on.”

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Posted 2 months ago

“Very helphul!”

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Posted 2 months ago

Hello Razvan, thank you for your review!

Posted 2 months ago

“Top Service always god”

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Posted 2 months ago

Hi there, thank you for your feedback!

Posted 2 months ago

“Katie B has been amazing helping me out with bookings, changing and amending booking, adding cabins for drivers... Really happy with service”

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Posted 2 months ago

Hello there, thank you for your review! We're thrilled to hear that Katie's work is appreciated, and will make sure she gets your feedback right away!

Posted 2 months ago

“Always helpful, knowledgeable and efficient. Thank you Greta !”

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Posted 2 months ago

Hi Malcolm, thank you for your review! We're thrilled to hear that our team is always helpful and we will pass on your thanks to Greta right away.

Posted 2 months ago

“Great Customer Service, quick, clear and understanding. I use this service year after year and have never had a problem they cant help me fix faster than I knew about it.”

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Posted 2 months ago

Hi Ted, thank you so much for your review! We'll make sure to let our Customer Service team know about your positive feedback.

Posted 2 months ago

“Utterly amazing customer service. I had to make many changes and questions- and was always super fast ad helpful. I wish all companies like this! Tks”

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Posted 2 months ago

Hello John, thank you so much for your kind words! We'll make sure to let our team know about your feedback.

Posted 2 months ago

“Utterly amazing customer service. I had to make many changes and questions- and was always super fast ad helpful. I wish all companies like this! Tks”

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Posted 2 months ago

Hello John, thank you so much for your positive review. We'll make sure to pass on your feedback to our team right away!

Posted 2 months ago

“THANK YOU FOR YOUR DISPONIBILITY THANKS TO MISS KATIE BARLOW”

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Posted 3 months ago

Hello Margarella, thank you so much for your review!

Posted 2 months ago

“Thanks Freightlink Thanks Freda Ben-Smith”

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Posted 3 months ago

Hi Paul, thank you for your review!

Posted 3 months ago

“Very responsible.”

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Posted 3 months ago

“Very fast and good service”

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Posted 3 months ago

Hello there, thank you for your review!

Posted 3 months ago

“Greta was great in assisting me with the completion of customs declarations 😊”

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Posted 3 months ago

Hi there, thank you for your review!

Posted 3 months ago

“Thank you Freightlink! Thank you Denisa Ifteme for your patience with my company, for the speed and dexterity with which you resolve my requests! Thank you for the clarity of the way you explain each situation to me in detail. Thank you”

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Posted 3 months ago

Hello Paul, thank you for your review! We’re pleased to hear that Denisa was able to help with patience and clarity.

Posted 3 months ago

“Helped me right out with my port pass Got it sorted for me and explained how I should do it next time round”

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Posted 3 months ago

Hello there, thank you for your review! We're glad to hear that our team was helpful.

Posted 3 months ago

“Greta ! a wonderful person, very helpful. Solves problems meticulously, thank you”

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Posted 3 months ago

Hi, it's great to hear that Greta was so helpful and meticulous in solving your problems.

Posted 3 months ago

“Jarmila ! a wonderful person, very helpful”

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Posted 3 months ago

Hi Aleksandra, thank you so much for your review!

Posted 3 months ago

Freightlink is rated 4.8 based on 2,951 reviews