Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,825 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,825 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly, Freightlink are fantastic - last minute changes and they pulled out all of the stops and got my guys onto the ferry they needed”

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Posted 1 month ago

Hi Alison, thank you so much for your feedback. We're thrilled to hear that all went smoothly for your team in the end!

Posted 1 month ago

“Fast answering and very helpful”

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Posted 1 month ago

Hi there, thank you for your review. We're happy to hear that our team was helpful.

Posted 1 month ago

“Daniella went above and beyond to help me with my port pass payments. She was friendly and super efficient. Thank you.”

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Posted 1 month ago

Hi Esther, thank you so much for your review! We will let Daniela know right away about your positive feedback!

Posted 1 month ago

“Freightlink are so helpful and always respond quickly to any amendments needed”

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Posted 1 month ago

Hi Alison, thank you so much for your review!

Posted 1 month ago

“Great efficient service - thank you”

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Posted 1 month ago

Hi Helen, thank you so much for your review!

Posted 1 month ago

“Very fast answer! Thanks Greta”

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Posted 1 month ago

Hi Paul, thank you for your review!

Posted 1 month ago

“Massive thanks to Julia, As a company we only do 1 european movement per year on an ATA Carnet and Julia was incredibly helpful talking me through the process and rectifying the inevitiable mistakes that I made.”

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Posted 1 month ago

Thanks for the fantastic feedback! We're glad Julia was able to help with your yearly ATA Carnet process and correct any mistakes. We'll be sure to pass on your massive thanks to her.

Posted 1 month ago

“Thanks Julia Freightlink.co.uk answer very exactly!”

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Posted 1 month ago

Hi Paul, thank you for your review!

Posted 1 month ago

“We used Freightlink to book our overseas trip last week and they made it super easy and stress free for someone that hasn't done this before! I highly recommend Adam Burt and team.”

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Posted 1 month ago

Thank you so much for your fantastic review! We're thrilled to hear that Freightlink made your overseas trip super easy and stress-free, especially for a first-timer. We'll be sure to pass on your high praise to Adam Burt and the team – they'll be delighted to know their hard work made such a positive impact on your experience.

Posted 1 month ago

“They always try to help. Cooperation is of a high standard.”

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Posted 1 month ago

Hi Aleksandra, thank you for your review! We're thrilled to hear that our team is always helpful.

Posted 1 month ago

“Pawel has been brilliant at supporting our deployment via Harwich, helping us with all the DGN's. very quick at responding and patiant with our delays. Thank you.”

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Posted 1 month ago

Hi Jacob, we're so glad Pawel could provide such brilliant, patient, and quick support for your Harwich deployment and DGNs. He'll be thrilled to hear your thanks!

Posted 1 month ago

“Thank you Freightlinkbookings. This morning I was helped to settle my work situation thanks to the Freightlinkbookings team. A person responded to me very quickly and solved all my problems efficiently”

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Posted 1 month ago

HI Paul, thank you for your kind words, we're happy to hear all went smoothly with our team's help!

Posted 1 month ago

“Always cheerful and helpful. Thank you”

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Posted 1 month ago

Hello, thank you for your review!

Posted 1 month ago

“100% satisfied as usual:)”

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Posted 1 month ago

Hi Jiri, thank you so much for your review!

Posted 1 month ago

“very nice and helpfull”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Good service.”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Great company to deal with, very friendly helpful staff always willing to sort out any problems etc. Thank you Greta”

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Posted 1 month ago

Hi David, thank you for your review! We'll make sure to let Greta and the team know about your positive feedback.

Posted 1 month ago

“Bogdan was very helpful”

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Posted 1 month ago

Hello there, thank you for your review. We'll make sure to let Bogdan know about your positive feedback right away!

Posted 1 month ago

“Customer Service has always been very good with Freightlink, very helpful and react quickly. Any queries are answered quickly as well. Highly recommend”

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Posted 1 month ago

Hi Alison! We're thrilled to hear you've consistently received very good customer service from Freightlink. It's fantastic to know our team is helpful and reacts quickly to your queries. We really appreciate you taking the time to highly recommend us!

Posted 1 month ago

“Briliant team”

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Posted 1 month ago

Hi Paul, thank you for your feedback!

Posted 1 month ago

Freightlink is rated 4.8 based on 2,825 reviews