Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,047 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great and very polite.”

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Posted 1 month ago

Hi Miroslav, thank you so much for your review!

Posted 1 month ago

“Simplu si eficient”

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Posted 1 month ago

Mulțumim!

Posted 1 month ago

“1010101010101010”

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Posted 1 month ago

Hi, thanks for your review!

Posted 1 month ago

“Great Service as always”

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Posted 1 month ago

Hi Tracy, thank you so much for your review!

Posted 1 month ago

“Jarmila is perfect and help me with elo”

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Posted 1 month ago

Hi Dominik, thank you for your positive feedback!

Posted 1 month ago

“Very helpfull, great and swift communication, service minded. Highly recommendation.”

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Posted 1 month ago

Hello Kenneth, thank you so much for your positive feedback!

Posted 1 month ago

“Thanks Greta”

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Posted 1 month ago

Hi Paul, thank you for your review!

Posted 1 month ago

“Fabulous service everytime.”

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Posted 2 months ago

Hi there, thank you so much for your review!

Posted 2 months ago

“I found the Customer service team Daniela, Greta and Patryk very helpful and responded almost immediately to my email enquiries. Too 5 star customer services. Thanks for being so efficient.”

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Posted 2 months ago

Hi Andrew, thank you very much for your feedback! We'll make sure to pass this onto our team right away.

Posted 2 months ago

“Yash was incredibly helpful and swift in his reply and in sorting my GMR issue out. Thank you Yash.”

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Posted 2 months ago

Hi Jason, thank you for your feedback. We're happy to hear that your team helped sorting your documentation in a speedy and efficient way!

Posted 2 months ago

“Perfect as always! Thank you!”

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Posted 2 months ago

Hi Betty, thank you so much for your review!

Posted 2 months ago

“Everything easy”

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Posted 2 months ago

HI there, thank you for your review! We're glad to hear that you found our booking process easy.

Posted 2 months ago

“Greta was a great help, sorted my issue straight away with instructions easy to follow”

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Posted 2 months ago

Hi there, thank you so much for your review! We'll let Greta know about your positive feedback right away.

Posted 2 months ago

“Julia has helped us recently with some crossings to Cyprus and with it being new to us it made what could have been a stressful situation nice and easy. Thanks Julia.”

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Posted 2 months ago

Hi Luke, thank you for your feedback. We're thrilled to hear that Julia has helped make the booking process easy for you!

Posted 2 months ago

“We are extremely satisfied with your services. Specifically, your employee Yanislav has always been helpful and 100% adequate.”

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Posted 2 months ago

Hi Konstantin, thank you so much for your review! We'll let Yanislav know about your positive feedback right away.

Posted 2 months ago

“Thanks Freightlink Thanks Daniela Braga!”

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Posted 2 months ago

Hi Paul, thank you for your feedback!

Posted 2 months ago

“Abi was absolutely brilliant. The job was a wide load from Stromness to Scrabster. The dates kept changing from my end and Abi dealt with it every time. Brilliant service. Thanks again Abi.”

Freightlink 5 star review on 2nd February 2026

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Posted 2 months ago

Hello, thank you so much for yur review. We're thrilled to hear that Abi provided such brilliant service!

Posted 2 months ago

“Ferries showing as online and bookable. Then once booked, told that the ferry is not available. To only be told the below: only have space on the evening sailing out off Harwich to Hoek van Holland for 2 drivers. It not very helpful or the most polite/apologetic message, nor the route or time I wanted.”

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Posted 2 months ago

Thank you for your feedback. We are sorry to hear you felt our customer service was unprofessional; providing a great experience is our top priority. We would like to clarify that your booking was for a scheduled sailing that was unfortunately cancelled by the ferry operator. We apologize for any frustration this caused and will review your case with our team to improve our communication.

Posted 2 months ago

“Outstanding customer service. Quick responses, professional attitude, and a smooth overall experience.”

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Posted 2 months ago

Hello Dora, thank you so much for your review!

Posted 2 months ago

“Currently engaging with Greta Grzelak on the phone with a particular difficult task for a extremely specialist move and she has been extremely polite, considerate, understanding, patience and thorough as well. Absolute pleasure in speaking with her and how so far she has dealt with my enquiry”

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Posted 2 months ago

Hi there, thank you so much for your review. We're thrilled to hear that Greta was able to help with a complicated matter and we'll be sure to pass on your feedback to her right away!

Posted 2 months ago

Freightlink is rated 4.8 based on 3,047 reviews