Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,708 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They really made us happy. Thanks for the perfect advice”

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Posted 3 months ago

Hello Yvonne, thank you for your review! We're thrilled ot hear that our team was helpful.

Posted 3 months ago

“Customer Service at Freightlink is always 5*. In the 5 years I have been using them to book my occasional freight tickets Hook of Holland to Harwich and return they have always helped me out of a bind. All the staff on the phone are friendly, efficient and helpful. I would like to highlight Patrick. He has helped me with bookings and customs several time. 5* for Patrick as well. Cheers”

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Posted 3 months ago

Thank you so much for your review! We're thrilled to hear you've consistently had 5-star experiences with Freightlink over the past five years, and that Patrick and the team have been able to assist you so effectively. We'll be sure to pass on your kind words to Patrick.

Posted 3 months ago

“great competence and professional staff. Always helpful. Blog with great curiosities 🤩”

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Posted 3 months ago

Hello Aleksandra, thank you for your review!

Posted 3 months ago

“fast and correct answer”

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Posted 3 months ago

Hello there, thank you for your review!

Posted 3 months ago

“I had a fantastic experience with your customer service consultant. She was friendly, patient and extremely helpful. Highly recommended.”

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Posted 4 months ago

Hello and thank you for your review! We're thrilled to hear that our team member was helpful during your booking process.

Posted 4 months ago

“Thanks great service.”

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Posted 4 months ago

Hello Iacob, thank you so much for your review! We're thrilled to hear that you are happy with Freightlink service.

Posted 4 months ago

“Very helpfully staff”

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Posted 4 months ago

Hello there, thank you for your review! We're glad to hear that our staff were helpful.

Posted 4 months ago

“Sprawny i pomocny doradca który pomoże w załatwieniu wszystkich formalności. Obsługa na najwyższym poziomie.”

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Posted 4 months ago

Dziękujemy za recenzję, cieszymy się, że nasz zespół był pomocny w dokonaniu rezerwacji.

Posted 4 months ago

“Extremely efficient .. Well done”

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Posted 4 months ago

Hello there, thank you for your review!

Posted 4 months ago

“Very good”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Communication was good, the freightlink took time to call and explain things to me and gave someone to contact if needed. Also communicate to tell me where the shipment was and did not rush to take my cargo.”

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Posted 4 months ago

Hello, We're so glad to hear you had a positive experience! Thank you for the great feedback about our communication and service.

Posted 4 months ago

“Easy booking good price looking forward to the next booking”

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Posted 4 months ago

Hello there, thank you for your review! We're happy to hear that your experience with our booking system was a positive one.

Posted 4 months ago

“Rezerwacja dobrze, 7 dni czekaliśmy na odpowiedz. Hiszpanie nie nadają sie na system rezerwacji.”

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Posted 4 months ago

Dziękujemy za komentarz. Przepraszamy za opóźnienie w odpowiedzi na rezerwację. Nasz zespół pilnie pracował nad potwierdzeniem z operatorem promu, który niestety komunikuje się głównie za pośrednictwem poczty elektronicznej. Ten proces e-mailowy, bez możliwości kontaktu telefonicznego, spowodował wydłużenie czasu oczekiwania. Rozumiemy, że było to uciążliwe i dziękujemy za cierpliwość.

Posted 4 months ago

“kompetentna obsługa klienta, życzliwość i profesjonalizm w 100%”

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Posted 4 months ago

Dziękujemy za pozytywny komentarz!

Posted 4 months ago

“Like always international level!”

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Posted 4 months ago

“Daniel Mester gave me very good advice and helped me with the port pass for England. A thousand thanks! Best regards, Lisa”

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Posted 4 months ago

Hello Lisa, thank you for your review. We're thrilled to hear that you're happy with Daniel's help, and we'll make sure to let him know about your feedback!

Posted 4 months ago

“Very helpful”

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Posted 4 months ago

Hello there, thank you for your review!

Posted 4 months ago

“Always available! Special thanks to Yanislav Ivanov! The most perfect agent!”

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Posted 4 months ago

Hello Svetla, thank you so much for your review, we'll make sure Yanislav will get your feedback right away!

Posted 4 months ago

“prezzo giusto e velocità nella prenotazione”

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Posted 4 months ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 4 months ago

“Patryk Schwalkowski & Pawel Koltuniuk were amazing I had a massive booking and they helped me every step of the way. Thank you!”

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Posted 4 months ago

Hi there, thank you so much for your review! We'll let Patryk and Pawel know about your feedback right away.

Posted 4 months ago

Freightlink is rated 4.8 based on 2,708 reviews